Catalyst レビュー 4

I am impressed by the website and the products offered, but according to these reviews, the products are not that good.

My experience is that I was about to order and wanted to get the first time order discount code. An email must be entered to get that code. I enter my email and I don’t get the code. I complain to their ai bot who gives me the run around and even at one point says tell me your Oder number so I can investigate. I didn’t order yet so there is no order number. Finally it gives me a discount code for a future order. I said there won’t be a future order. One business day went by and I got no response from my email and no code. I wasn’t going to order from them anyway after the discount code experience. The following day I get an email that did not have a discount code and ignored my question.

So this company thinks that because they make a product that claims to be top of the line that they can just do whatever they want and the buyer will have no choice to accept that.

I would have like to buy their products. Would have solved a lot for me and saved me time too. But integrity is more important.

If a company pulls a bait and switch like that before I even order that’s a bad sign. Why would I buy from that kind of operation.

According to their website, they “process orders Monday through Friday (excluding holidays)” and “Standard Shipping: 1-2 business days.” It has now now been a week and they still have not sent shipping information. Instead, I get a canned response.

Your No-refund policy is a scam. How would you implement a no-refund policy when the device you sell are bad, very bad? Reported to my bio picture because these scammers failed to refund money and stopped responding to me, be careful with these guys.

Bought a 16pro phone case on official website, it’s got a defect that the frame is separated from the back panel and has a sharp edge between the gap. They have a so call return policy, asked for filling forms but never got response.
It’s not a low price item but have a rubbish customer service. Definitely not worth it.