I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... もっと見る
企業が回答しました
Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... もっと見る
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Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... もっと見る
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Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is... もっと見る
企業が回答しました
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
当該企業による記述
22-24 Winchester Street, RG21 7DY, Basingstoke, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We recently purchased a property through Chancellors, Ana looked after us through the process and was a shining light from start to finish. Helpful, always on time, honest, knowledgeable and proactive. Thank you.

Chancellors - Basingstoke からの回答
The agent, Alfie Brownsmith, was welcoming and knowledgeable about the property we were viewing and made a very good attempt to sell it. Unfortunately it was not suitable for our needs as it required extensive upgrading work even before any new owner could move in.
Well done Alfie!

Chancellors - Basingstoke からの回答
Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is reliable and timely when responding to queries and keeping you up to date with feedback and new info. Thank you, Ana!

Chancellors - Basingstoke からの回答
Paul was very helpful in assisting with searching for a property rental.

Chancellors - Basingstoke からの回答
It was a seamless and pleasant experience. I went to view my potential first home, and Ana McCormack made it truly enjoyable. She was lovely, answered all my questions, and was incredibly patient as she showed me around. Since I didn’t drive, she was kind enough to drop me off at my next viewing. Ana was easy to talk to and was so charming.

Chancellors - Basingstoke からの回答
Anna has been very helpful assisting with our house sale. I would be happy to use her service again.

Chancellors - Basingstoke からの回答

Chancellors - Basingstoke からの回答
The agents where very friendly and helpful. Found Ana to be very professional and approachable.

Chancellors - Basingstoke からの回答
What an absolute shambles of a company this is. I invited 6 estate agents to visit my home. Chancellors sent Matt from Basingstoke to a rental property I would like to put on the market. I picked Chancellors because of the brand and good reviews but I wish I hadn't. They sent someone to take pictures and they all look horrible, bad compositions, not reflecting assets or good points of the property. They took 1 image of the outside which even Matt agreed looks horrid. I have been sent other peoples particulars to approve then it does not relate to me. I get calls from this person, then that person and no one speaks to each other. Chancellors were sending another photographer out last week to take an image so we can go live today. I chased Matt who is now on holiday. The branch say its above there pay grade to deal with all of this. Really shocked and disappointed that for a straight forward progress of trying to advertise my home has turned into a right mess with unnecessary calls, e-mails and having to keep chasing. Avoid this company and stick with a local expert.

Chancellors - Basingstoke からの回答

Chancellors - Basingstoke からの回答
Very Patience, polite and sweet person.
Good to have Molly as my Property agent beacuse she address all the problem.

Chancellors - Basingstoke からの回答
It was a pleasure to work with Cathleen who was very knowledgeable about the rental market. Cath worked proactively to generate a lot of viewings and kept me well informed at all times. I would recommend a 100%. Thanks a lot Cath.

Chancellors - Basingstoke からの回答
Great communication and support in trying to find me a property. I would recommend this agent to anyone.

Chancellors - Basingstoke からの回答
Thank you so mach Cathleen Anderson for all your helping .

Chancellors - Basingstoke からの回答
Cathleen Anderson has been a great example of professionalism and enthusiasm. She took the time to find properties that met our needs, was very respectful and open throughout. Even though we decided not to rent in Basingstoke, she could teach a few lessons to MANY non-Chancellors estage agents on how to behave with a potential tenant. Excellent agent.

Chancellors - Basingstoke からの回答
Trying to find a rental property at the moment is a challenge - but I wanted to extend my huge thanks to Cathleen at Chancellors. Out of all the Estate Agents I have spoken to, she had taken the time to work with us to put us in the best position possible to pursue a letting, while taking the time to fully understand our needs. It was a pleasure dealing with Cath and Chancellors.

Chancellors - Basingstoke からの回答
Michael was really responsive and facilitated our requests around viewing. He also respected the means of contacting me/us for feedback which showed he listened and took our needs into consideration
Unfortunately we didnt get the same respect from his colleague which was frustrating especially when they kept leaving messages

Chancellors - Basingstoke からの回答
Our experience with Cathleen Anderson was excellent. She was great at showing us around the property, knew everything required/answers to our questions and was super friendly. We met numerous estate agents that day and she was by far the best! If we require any further help with properties in Basingstoke we will defiantly reach out to her again.

Chancellors - Basingstoke からの回答
Cathleen was very helpful and friendly. She helped me with any questions I had. Very prompt and good at updating me on any changes.

Chancellors - Basingstoke からの回答
Michael McClure showed me around the property. He was very professional and knowledgeable about the property. He gave excellent customer service before and after the property viewing.
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