costumer service is absolutely outstanding! respond time and is incredibly quick and always very helpful. the only downside and i find is the price, and i understand that everything has become mor... もっと見る
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its our first time working with chxout, they have been very helpful over the phone and email, being quick to respond and explaining the process. I like how they let you know the sample has arrived and... もっと見る
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Five star service, fast and reasonably priced services Very accurate results and even ran test again FOC when I wasn’t convinced of the initial result. Used them year after after year and will conti... もっと見る
企業が回答しました
Always easy to deal with and quick timely results. The improvements in paying online this year have saved alot of time. Clear instructions of how to send samples and once you have used them they send... もっと見る
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企業情報
chXout® について
当該企業による記述
chXout® is a wildlife DNA testing service using state of the art genetic testing techniques based in Lanchester, County Durham. A well-known DNA bird sexing provider, we also offer a variety of affordable wildlife DNA testing including a variety of bird & eDNA services.
Bird Services
Through DNA testing we are able to carry out gender identification for a range of species of birds with a very busy "bird season" each year. Along side bird sexing, we carry out species identification and parentage testing, with all services are available year round.
Professional Services
We are proud to offer services such as bat species identification and great crested newt eDNA analysis to those in the ecology and development sectors.
Order our tests:
Great crested newt Identification Bat species identification Bird Gender DeterminationMore about our company
We are UK based only, so by contacting us you will be dealing with UK based customer service and laboratories and will never send your samples to other laboratories or overseas.
Please feel free to contact us for a free sampling kit to get you started.
Contact us
Contact us today for your DNA testing needs where the chXout® team will be happy to answer any questions you may have.
連絡先
The Durham Genome Centre, Station Road, Lanchester, DH7 0EX, Durham, 英国
- 01915 439 448
- sales@chxout.com
- www.chxout.com
4.8
優良
141件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DNA result were prompt and accurate
2024年8月18日
chXout® からの回答
Thank you very much for taking the time to leave your feedback, we really appreciate it.
chXout® からの回答
Thank you very much for taking the time to leave your feedback, we really appreciate it.
chXout® からの回答
Thank you very much for leaving your feedback, we really appreciate it.
fantastic service
2024年5月30日
chXout® からの回答
Thank you very much for taking the time to leave your feedback, we really appreciate it.
chXout® からの回答
Thank you very much for taking the time to leave your feedback, we really appreciate it.
costumer service is amazing…
costumer service is absolutely outstanding! respond time and is incredibly quick and always very helpful.
the only downside and i find is the price, and i understand that everything has become more expensive but we tried some other companies and they where half or more than half the price for a 2 day turnaround. and that is the reason i have only send pure peregrines this year as i have always had 100% accuracy with you guys.
but any birds that wasn't crucial i have send somewhere else, and they luckily came back accurate as-well.
3rd year i have been working with youbguys and honestly been a pleasure
2024年6月21日
chXout® からの回答
Thank you very much for providing your feedback, we really appreciate it. Our pricing is based on the associated costs of the service and as standard we will always repeat a sample up to 3 times (when possible) to achieve a result if required. We are always looking into ways to improve the service so will always try to take all feedback on board for future seasons.
chXout® からの回答
Thank you very much for providing your feedback, we really appreciate it.
One of the tests was incorrect...hr3…
One of the tests was incorrect...hr3 that came back a female in the results was a male
2024年6月17日
chXout® からの回答
Good afternoon, Thank you for leaving your feedback. From the information provided we have located what we believe to be the case in question and the data does show a clear female result. We would be more than happy to repeat this sample free of charge. Please contact us at sales@chxout.com by forwarding the test report so that we can confirm the case details and we will be happy to help.
chXout® からの回答
Thank you very much for taking the time to leave us feedback, we very much appreciate it
I don't know about it but it's a great
2024年2月24日
自発的なレビュー
A* excellent communication and service
2023年6月14日
chXout® からの回答
Thank you very much for taking the time to leave your feed back. We really appreciate it.
Very prompt with the results. Top class service beaten by no other , used for a few years with knowledge that results will be sent on time .
Top class service, fantastic turn about of samples. Priced well..use this company year in year out..keep it up guys.
2023年6月15日
chXout® からの回答
Thank you very much for taking the time to leave your feed back. We really appreciate it.
Great service easy to use
Always easy to deal with and quick timely results. The improvements in paying online this year have saved alot of time. Clear instructions of how to send samples and once you have used them they send sample equipment ready for the new season
2023年6月5日
chXout® からの回答
Thank you very much for taking the time to leave your feed back. We look forward to working with you again
Excellent communication
Excellent communication from Rachel . The new system is easy to use and they never forget to send kit out before breeding season starts. Any emails answered within hours .
2023年6月17日
chXout® からの回答
Thank you very much for taking the time to leave your feed back. We really appreciate it
Great service and extremely fast also…
Great service and extremely fast also very happy to use this service and looking forward to using it again. Best of luck to all at chXout and really appreciate the service.
2023年6月19日
chXout® からの回答
Thank you very much for taking the time to leave your feed back. We really appreciate it.
Five star service
Five star service, fast and reasonably priced services
Very accurate results and even ran test again FOC when I wasn’t convinced of the initial result.
Used them year after after year and will continue to do so
2023年5月29日
chXout® からの回答
Thank you very much for taking the time to leave us your feedback.
Great service
Always my 'go to' for sexing birds of prey. Have always had a great service and fast turnaround, accurate results. Wouldn't go anywhere else.
2023年5月15日
chXout® からの回答
Thank you very much for taking the time to leave us your feedback, we really appreciate it.
nice work
its our first time working with chxout, they have been very helpful over the phone and email, being quick to respond and explaining the process. I like how they let you know the sample has arrived and so far have had results back, when they said they would. I've only had 1 sample back so far that they were not a 100% sure about, but were honest in letting us know. the video on the website was good too, just interesting to see how the process works. all in all a good experience with them so far, I'm yet to see how the payment process goes, with the account system, but I'm not worried, going on the service we have received up to now.
2023年5月11日
chXout® からの回答
Thank you very much for taking the time to leave us your feedback, we really appreciate it.
chXout® からの回答
Thank you very much for taking the time to leave us your feedback
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