Classic Parade レビュー 406

TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

To say these guy's know their stuff is an understatement. Myself and some friends were looking for something this Eid celebrations extra special, and after some previous less-than stellar experiences... もっと見る

5つ星のうち5の評価

Thanks so much to Andy, Rebecca and the team at Classic Parade for their kind help this morning. Evolve Now put on a special football event for sports related business owners to help their local sport... もっと見る

5つ星のうち5の評価

Had a really great experience using classic parades services last weekend leading up to Christmas. Rented their Aston vantage convertible and it was out of this world. Will be telling my friends and... もっと見る

5つ星のうち5の評価

First class treatment from the moment your chosen car is delivered. staff are all polite and knowlegeble of their supercars. If it is your first time driving or hiring a supercar simply ask and they w... もっと見る

企業情報

当該企業による記述

The UK's #1 Supercar Hire Service. The Largest collection of supercars ready to hire with next day nationwide delivery. Celebrating 20 years of service


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

406件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Scam

ake review but I can assure you it’s not book a hire car for an event, they did not provide a car and have not given me back my deposit and won’t respond to my emails it’s a scam

3/07/2024 Still no response still no refund clearly been ripped off I’m waiting for my money back I have taken legal advice they advise to send a letter before action giving 28 days before I start legal proceedings

25.01.2025

Still no refund, still no response please read the bad reviews, it’s been over a year and we are still out of pocket

2024年6月27日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Friend of Ted,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

Avoid at all cost. Scam

Avoid at all cost.
This company has not repaid my money after chasing them for almost 16 months. The owner will give countless excuses for not returning your money even after threatening to take them to court/CCJs

2025年3月3日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Syed,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

CON MEN

So you now have had long enough with all the excuses when are you going to refund the money? you currently owe £2450 for spoiling my daughters prom date. i can add all the emails on that you have sent saying you have banking issues.

2024年8月5日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Dear Andrew David,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

What do you gain from this?

Im not sure what the director of classic parade has to gain from this, he scams under his own legal name, and identity, using bank accounts linked to his own name. Im not sure he realizes there is a cap on how many bank transfers he can take before it is flagged by his own bank and reported. The money will have to be declared at some point, so i really don't know what his end goal is.

It is highly likely based on his other companies Zapp Car LTD and GT Trading LTD, that he does end up returning the money after he has finished trading with it. I only know of one time that a refund has been given though, it was for less than 3K.

As long as you secure a judgment against him as the director it doesn't matter if he dissolves the company he will always owe the money. He thought he found a loophole by creating a limited company LOL

His reputation in business is non existent, he has no friends on social media, just bought followers, paid views and likes. Clinging to the image of a man he could never be, just a scamming wannabe. Although he may have scammed us, in the process he has scammed himself out of a solid business reputation, his name is forever stained and legacy forever tarnished. A fraudster and a scammer isn't the same thing. A fraudster will sell you a box containing fools gold that you thought was real gold, a scammer will sell you an empty box. A fraudster has a real product, just not the product you thought it was going to be, a scammer has no product. The lowest kind of person is a scammer, not strong enough to run a real business and deal with the highs and lows of real business, too weak to manage real people and deal with real customers, so just hides behind copy and paste responses. Such a sad and pathetic existence.

Now he will flag this review and claim bullying, despite ruining people's special occasions with these scams. He is probably the weakest most cowardly man i have ever come across, a utter disgrace to his family lineage, he should have never been born.

2024年2月6日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Charles Forbes,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

Complete Scam,

Complete Scam,

I hired and paid the deposit and full amount as requested to Classic Parade to hire an Audi RS6 in May 2024 for my sons prom at the end of June 2024. Classic parade stated that they would contact me the day before to arrange delivery and collection of the car, however there was no contact from them and the phone number provided on the website is a pre-recorded message which after the message just continues to ring, which I have tried numerous times and no one to actually speak to. Completely ruined what was going to be a fantastic evening for my son at his prom, with no apology at all from Classic Parade and no refund.

Eventually received an email from a rent address at classic parade stating that they were having issues with their bank account and was unable to refund my deposit and payment at that time.

However I can confirm that still as of today (21 Oct 24) that there still has been no refund or apology. Thankfully I have a full copy of all but limited correspondence from Classic Parade as evidence of my booking and their excuses for delayed refund.

Latest update: 24/01/26 After numerous emails sent and still no response to any of them requesting a refund of the money nor any correspondence from Classic Parade, would suggest that this company is still a complete scam and would advise anyone looking to hire a vehicle for a special day to avoid these at all costs.

The responses posted by Classic Parade all seem to be identical and if they would like evidence of my order and payment made to themselves then maybe they could contact me and I would be more than happy to provide the full details.

2024年6月25日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear John B,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち1の評価

Very much feels like a scam

I'm becoming increasingly concerned this is a scam.

They were quick to reply to my online request months ago, providing a quote and invoice. When I queried why it's only payable by bank transfer and not credit card, I was consistently ignored by email. I've tried calling and it simply rings out (after the message states how highly rated they are and quick at answering emails). The one person that ever emailed back has told me it's busy season but still fails to answer my questions. I finally got a link to make a £250 deposit, which I stupidly paid then silence again. The rental is due tomorrow, yet I'm being ignored. Why do I need to pay the whole cost up front? It doesn't add up!

I normally can't be bothered writing reviews or giving feedback, but this is verrrry dodgy! I'll delete if things work out.

2024年10月17日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Dear Gillian,
 
Many thanks for taking the time to share your feedback in regards to your supercar hire experience with Classic Parade. We always value hearing back from our clients, both good and bad, as it encourages us to better our customer experience and focus on any issues that may occur. We would kindly like to share our input on the issues you have mentioned in your review. Classic Parade acts as a "Broker," not a "Rental Company." Our role is to negotiate the deal and introduce you to the ideal dealer to complete your rental. You have paid the booking fee, and the rental company will handle the payment for the rental itself and the security deposit. Our booking fee is £250 and is non-refundable under any circumstances, we have however refunded you on this occasion.

Please also take a moment to review our Terms & Conditions, which outline our fees and services in greater detail.

If you have any questions or need further clarification, feel free to reach out.

Thanks,
Classic Parade Team

5つ星のうち1の評価

Fake

Fake
STAY AWAY FROM THIS COMPANY.
SCAM
A is Fraud

2024年9月23日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Shibbir,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

Nobody there ! Zero Customer Service

I was very excited to be able to use this firm. Website looked great, car offering was excellent and prices were fair. However, I just wanted to check a couple of things before I booked and am so glad I did.

No response to the website "query" facility.
No response to email &
Nobody answers the 'phone.

This is not a business I would trust with my money and I would strongly advise others not to take a chance.

UPDATE: So Classic Parade have now written to TrustPilot claiming my review contains "harmful or illegal content" and requesting it be taken down. (Clearly it doesn't but make your own mind up)

Which led me to read the other 1 star reviews ... There is clearly a pattern here; no communication, cars not provided, money taken but no refunds given. Sounds like I dodged a bullet.

However, Classic Parade claims that anyone who points this out either:
- they have no record of or
- is a fake or malicious review
Going back YEARS !!

I stand by my original comments. Buyer beware !

UPDATE 2: So, Classic Parade have now flagged the "update" section above as containing "defamatory content". Which means TrustPilot hide the review while they investigate.

Things are only defamatory if they are not true. Read the other reviews and you will see that what I have stated is perfectly correct.

This is clearly a tactic to get poor reviews removed for periods of time.

Again, I stand by what I have said but by all means read all the other content and make your own mind up.

UPDATE 3: Interestingly, everyone who has posted a 1 star review has now had a "Legal notice" slapped on them. The whole point of Trustpilot is to highlight people's experiences, good or bad. We are not in some dictatorship when you can not say anything negative.

The truth should not be silenced !

Legal action - bring it on !

2024年9月11日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Zed Kawasaki,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち1の評価

Paid a fee and never heard from them

I tried to hire a BMW M3, I paid my booking fee of £250 and....nothing. A standard automated response 4 hours of paying but nothing else. No other communication of any kind. I booked the car on the 28th of August and have still heard nothing back.
Do not use this company, they are a scam, will take your money and then do nothing. They say 24hours, but its now been 5 days and nothing. No reputable company would go this long without any form of communcation. Terrible company, avoid!

2024年8月28日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Dear Clive,
 
Many thanks for taking the time to share your feedback in regards to your supercar hire experience with Classic Parade. We always value hearing back from our clients, both good and bad, as it encourages us to better our customer experience and focus on any issues that may occur. We would kindly like to share our input on the issues you have mentioned in your review. Upon a detailed investigation, we believe that there may have been a misunderstanding with regards to your experience with Classic Parade. We have emailed you on three occasions and we have not received a response. Please kindly take a moment to check your spam / junk folders and we look forward to hearing from you.
 
Once again, thank you for your feedback, we do our very best to make sure that our clients expectations are met to the highest possible standards, and reviews assist us in doing so.
 
Thanks,
Classic Parade Team

5つ星のうち1の評価

Scam scam scam

Scam scam scam
Do not use this company they will take your money and never deliver a car it is a scam my son was let down on prom day as they didn’t deliver a car and reuse to refund £5650 which was paid for the service
Do not take any notice of the fake review and cyber attack feedback that in itself is a scam

2024年6月29日
自発的なレビュー
Classic Parade ロゴ

Classic Parade からの回答

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
-----

Dear Dominic,

We appreciate you taking the time to leave a review. At Classic Parade, we are fully committed to delivering a 5-star experience for every customer.

However, we must inform you that our company has recently been the target of a coordinated cyber attack involving fake and malicious reviews. Additionally, we have been subjected to blackmail attempts aimed at damaging our reputation. Due to the severity of this situation, the matter has been reported to the authorities, including Google and Trustpilot, and is currently under investigation.

After reviewing our records, we have been unable to locate your name in our system. If you had a genuine experience that did not meet expectations, we would like the opportunity to address your concerns. Please contact us directly at rent@classicparade.co.uk with your reference number or booking details, and we will investigate this matter immediately.

We take customer satisfaction seriously and are committed to resolving any legitimate concerns.

For updates: https://tinyurl.com/4xfppxsp

Best regards,
The Classic Parade Team

5つ星のうち5の評価

Reputable company with a great fleet of…

Reputable company with a great fleet of cars. Easy hassle free delivery up and collection. Staff were very friendly throughout. Booking / paperwork was done upon arrival in 10 mins. No hiccups whatsoever. The experience made our trip a memorable one.

2024年7月11日
自発的なレビュー
5つ星のうち5の評価

Top service for a Lambo Urus

Amazing service from Classic Parade. Rented a Lamborghini Urus in yellow for me and my partners anniversary. The guys were really helpful showing me how to use the car. Would be happy to use their services again.

2024年5月17日
自発的なレビュー

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