I recently contacted Cloud 10 about a specific product and was helped by Sarah. She went above and beyond to help me with my query which was fantastic. I've been a customer of Cloud 10 for many years... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I received my order very promptly but there was one small item missing. I emailed customer care and they responded immediately and had the missing item dispatched straight away. I was impressed with... もっと見る
Missing one item… one item described in original post as full size was a travel size piece. In fairness company did offer a full refund and covered the cost of the return.
企業が回答しました
I had an issue with my order which I found out was due to a product not being in stock. I was contacted via email very promptly by a customer service person called Sarah, she was totally understanding... もっと見る
企業情報
Cloud 10 Beauty について
当該企業による記述
Cloud 10 Beauty is the ultimate discovery destination for top beauty brands. Boasting fresh new finds, viral sensations, and classics, Cloud 10 Beauty is always ahead of the trend! Find hero products, niche brands or firm celebrity favourites in their wide range of categories including makeup, skincare, haircare, body and wellness products.
On the hunt for beauty brands you know, love or want to discover? Cloud 10 Beauty offer brands like Benefit Cosmetics, Redken, Alpha-H, First Aid Beauty, PIXI, iGlow, Vita Liberata, CeraVe, Aveda, The Ordinary, Emma Hardie, This Works and Olaplex to name a few!
The Cloud 10 Beauty’s app is designed to give you quick, easy access no matter where you are. Whether you’re on the go or relaxing at home, shop your fave beauty brands from the palm of your hand. Discover new product launches, the latest trends and be included in exclusive app deals.
With an in-house team of experts, Cloud 10 Beauty are always on hand to answer queries on live chat, email and socials giving advice to customers that ranges from skincare consults, hair how-to’s and makeup tutorials!
Cloud 10 Beauty offer fast delivery no matter where you are in the world. They offer free shipping offers, free samples at checkout and many free gift offers. As Ireland’s No.1 Online Beauty Retailer, Cloud 10 Beauty take pride in putting our customer at the core of everything that we do.
Cloud 10 Beauty brings you the good stuff! No fuss. No drama. Just your wishlist, delivered.
連絡先
Drumillard Business Park, A75 HP73, Monaghan, アイルランド
- +353429763809
- care@cloud10beauty.com
- www.cloud10beauty.com
4.6
優良
5072件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Customer service!
I had an issue with my order which I found out was due to a product not being in stock. I was contacted via email very promptly by a customer service person called Sarah, she was totally understanding and apologetic and quickly resolved my issue. I would buy from cloud10 again because of how they responded and dealt with my complaint. They clearly value their customers.
2026年9月29日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had to pay significant duty on top of…
I had to pay significant duty on top of a higher price than I would pay locally, and now I can’t find how to cancel :(
2026年9月8日
Cloud 10 Beauty からの回答
Hi Tina, we don’t add any charges to an order after checkout. We cover import duties and taxes for deliveries to the USA, but orders delivered to Canada may be assessed local import taxes or duties on arrival. This is explained on our website, though we understand you’d want to know exactly what you were charged. If you email care@cloud10beauty.com with your order number and the charge notice, we’ll help you check it.
Cancelling is straightforward: you can do it by logging in to your account, or email us your details and we’ll take care of it for you x
Fantastic value!
2026年9月16日
Today is 28 of September and enter now…
Today is 28 of September and enter now I didn’t receive the shipment. I am waiting from 11 September 17 it’s very long time to receive a shipment
2026年9月14日
Cloud 10 Beauty からの回答
Hi Hussain, your order was placed the evening of Friday 11th September and dispatched on Monday 14th September, the next working day. You can follow its progress using the tracking link in your dispatch email.
We appreciate that international delivery has taken longer than you expected. The tracking link in your dispatch email will show the latest updates. For time sensitive orders, we also offer an express delivery option at checkout. Kind Regards, Jessica
fast efficient service with great…
fast efficient service with great variety of beauty products and offers, returning customer.
2026年9月14日
Small issue when my package arrived
Small issue when my package arrived. Within 24 hours the product had been replaced and shipped to me. Excellent customer service and a particular thank you to Sarah who was a pleasure to deal with. 10/10 ⭐️
2026年9月24日
自発的なレビュー
Very efficient delivery of my beauty…
Very efficient delivery of my beauty products. There is an option to subscribe to recurring orders of products which is helpful if you use a lot. And this option is editable if your circumstances change which is also helpful
2026年8月13日
Birthday treat in with my order
Birthday treat in with my order. Fast delivery and friendly staff when I click and collect 😍❤️
2026年9月24日
Great experience!
2026年9月14日
Impossible to unsubscribe Help
2026年8月5日
Cloud 10 Beauty からの回答
Hi Margaret,
Sorry for the frustration.
You can unsubscribe from our marketing emails at any time using the Unsubscribe link at the bottom of any email from us.
Alternatively, if you send us your email address or order details at care@cloud10beauty.com, we’ll be happy to unsubscribe you manually and confirm once this has been done.
Kind regards, Jessica
Great prices fast delivery
2026年6月2日
Trustpilot エクスペリエンス
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