CMC Motorcycles レビュー 

I had an awful experience with this dealership. The motorbike I bought clearly never had a proper PDI (Pre-Delivery Inspection) — it was full of faults right from the start. The condition was unacceptable for a new or even used bike. Basic things like horn, electrics, and engine checks were clearly skipped.

I raised the issues immediately, but the customer service was slow, unhelpful, and completely dismissive. It took me over two months of chasing and constant frustration just to get my money refunded. No apology, no real explanation, and definitely no accountability.

This place is unprofessional, unreliable, and not to be trusted. I would strongly recommend staying away — you risk losing your money and being stuck with a faulty bike.

So I have brought 9 or 10 bikes from cmc in the past decade or so. Aftersales has been really good in the past and I haven’t had many problems with bikes I’ve brought. They aren’t the cheapest of bike shops but service has been pretty good in the past. I’m afraid to say that expected service is non existent now. Promises of calls back from Ross from Chesterfield never happen, there seems to be plenty of reasons why the call needs to end and a call back the next day needs to happen but never does, when I’m keen to get a deal done. So the search for a better bike dealer needs to happen. It seems spending around £100,000 with them carry’s no weight whatsoever.

Genuinely blown away by the service from these guys.
Saw a bike online that was just what I was looking for. Spoke to Nick Wallace who made the process an absolute pleasure. Being over 100 miles away and not having the opportunity to visit the store, I relied on Nick to sort the sale. He described the bike very honestly over the phone. Sorted my PX out with a decent offer and arranged delivery at a time that suited me. Can't fault these guys at all. I have bought over 100 bikes over my lifetime and the service from CMC has been nothing less than first class. Cheers Guys. See you soon when I get the opportunity to ride over.

I’ve just purchased a new Honda CRF300L from CMC and couldn’t be happier with my experience I dealt with Chris Watkinson at the Bridgend branch who was most helpful he’s a credit to CMC he gave me a fair price for my part ex everything sorted in 7 days delivered on time also thanks to the delivery driver I think his name was Wayne thanks CMC will definitely use again.

Can this yamaha dealer CMC be trusted in my opinion definitely not. Charging money for work they clearly marked as done hoping the customer won't notice is not what any trusted yamaha dealer should be doing.
18,000 mile service which includes checking the sparkplug gaps, can someone explain to me how they can remove them and not disturb the dust or leave fingerprints and still manage to tick it off as done on the worksheet and charge for work that hasn't been done. After all the tanks have to be removed so a little difficult to miss by mistake.
They did apologise and refund me the difference from the basic service and the 18,000 when I show them. It makes me wonder what else they charged for and didn't do.

Death with a lady called Kim for parts and gear, great service and very knowledgeable. Fab customer service and will certainly use again.

Just had a call from a salesman after an online quote, asked me who I'd gotten quotes with and what they offered and how much i leave for it and told him superbike offered me £2100 he said "yeah hahaha but there's hidden fees and they will take more off you" and they i said no no fees for selling unless I want 3 to 3 days for the money to clear he then came back with "yeeaahhh do you really trust them with your bike for 4 days and you no money" and also said well if it's super clean then he will give me 1850 😅 I'm sure you would. Compele blagger I put the phone down, super unprofessional. Don't call people and act like everyone is dumb. Oh he also said he needed to make money or I need to sell private if I wanted more money like duuhhhhhh really? I never knew i phoned a bike re seller. Everything about this person was off. Don't bother. Unless you want to be blagged and offended and talked to like you have NO sense.

I really, really, wanted to like this company. They are local to me (Cannock) and my FB feed is always full of them. Also, their sales guy, Simon, seems like a nice chap.

However, if you are looking for a fair px on your bike, this is probably the last place to go. Their offer is on the offending side of the reality. For my bike, the cheapest price on Autotrader (same year, similar mileage, worst condition) was 5K, they have offered me 2K.

I mean, if you, CMC, only want to sell new bikes and don't want to accept part ex, fair enough, but be upfront and clear, don't offend your potential customers.

I purchased a new Yamaha MT09SP 2025 plate from CMC at Newport.

Fantastic service, very helpful. Laid deposit to secure the bike. All sorted in about 10 days, then delivered to me in Suffolk.

Matt was the guy who sorted it all for me. Very helpful, and great to deal with.

I brought from CMC Newport, as my mate recently purchased a Honda cb1000r from them, and was really pleased with the service etc.

Highly recommended.

Firstly had trouble ensuring bike as they hide number plate to stop cloning!!!, so had to arrange on the day I collected bike. When I got home I checked the drive chain as it was noisy, it was rusty and covered in what I can only describe as black tar full of grit, this bike was apparently serviced and there was no way that chain had been inspected. Very disappointed and will be more vigilant if I ever buy from them again. I now have to change oil and filter incase that was also neglected!!!!!

Fantastic service from my recent purchase excellent customer service from Lee through the buying experience start to finish buying my new XJR on line right down to delivery driver explaining all about the bike being really thorough and even putting in my garage because it was raining 5 star service would highly recommend great job guys and love the new ride was as it said on the tin photos didn't do bike justice better than it looked brilliant company and even gave me veteran discount result 😀 👍

Went in to the chesterfield branch today with the intention of buying a bike on the spot, walked around, moved a bike myself to sit on it, looked around for someone to help me and not a single person in sight, eventually saw a few staff and they were all too busy talking to each other to come over and help a customer even after looking at me many times, so I left the bike pulled out in the middle of the showroom floor to inconvenience them and went across the road and bought a brand new Kawasaki, their loss of £15 000 I guess. Lesson for you lot is, be more proactive and welcoming to your customers as I am not the only one of my group who bought a bike today! Big loss to you!

Great service from the moment I arrived. I was kept updated all the way through the transaction and have had great follow up contact since my purchase.

Asked for a price for my MT10 2016, on webuyanybike.com, I agreed the price with Sean from Cannock, about a week later Lee came and viewed my bike, transferred the money and took my bike away. Thank you very much for the no hassle professional service. I bought the bike from CMC five years ago. Nice people regards Paul.

Popped into Cannock/Bridgetown shop today, usual sad boy Saturday mooch.
Cafe, always a must, friendly banter with like minded souls!
food as per usual, spot on. decent prices too ;-).

On the 23rd of October 2024 I visited CMC motorcycles show room in Cannock and was just browsing when a very nicely presented Honda cbf 1000 caught my eye. I approached the salesman Simon Jones near by and asked if I could have a better look at the machine. He was pleasant and very obliging and moved the bike out away from the other machines to allow me to have a better look. I was impressed with the machine and asked if I could book a test ride. He told me that wasn't a problem and arranged for the 25/10/24. I visited mid-day on that date and after an hours ride I agreed the sale. Simon very efficiently sorted all the necessary paper work, gave me a good trade in on my old bike and within an hour I was on the road on my new purchase. So thank you Simon and thank you CMC.

Bought from CMC Claycross some years ago, took delivery of another bike today !!! Can't pick fault in anyway with the bike, the deal, Nick who dealt with me who was great and finally the delivery of the bike. Totally recommend.

Went to see about a new tire, gave the chap behind counter the size, told me that was not a proper size, yet that's what was on my old tire, then said it would be very hard to fit ,wheel is off the bike so don't know what the difficulty would be, then told me it would be £50 to fit it, then told me to have a talk with workshop to see if it could be done, young lad at other end of counter said they would fit it and fitting cost would be £25 don't think first bloke was interested, will not be going back there,

I only deal with CMC.
Have gone through a number of bikes with CMC over the last few years.
My only criticism is that companies need to recognise that and provide a better deal sometimes to valued customers.

The whole process from start to finish was very easy. Wayne was professional in all aspects of the sale and arranging the delivery of my new bike and the collection of the PX.
The delivery driver showed me the bike and how to attach and take off the panniers as well as other items a great service all round.