I am very appreciative of April for helping me with my first ever order... I had some teething issues with Transport, taking 5 weeks for delivery to my home. Due to new procedures in the Transport s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My first order was a small one to see if it would make it (after being bitten afew times from online ordering) that order arrived, within days I placed a 2 order and a much bigger one, that also a... もっと見る
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Highly Recommended.... Took a few weeks to come in, but is definetly well worth the wait... this was my first time dealing business with them... You can track your parcels every step through t... もっと見る
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Was a great experience the product was exactly what I ordered and was kept updated about my package. The only downfall was the package was delayed by a little over a week but was out of everyone’s han... もっと見る
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企業情報
当該企業による記述
CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders, bulk order support, and Australia-wide delivery.
連絡先
4.7
優良
108件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service is on point
Customer service is on point, good compensation if something goes wrong, great people, overall 9/10 prices could be better and shipping could be quicker but other than that it’s really good
2026年8月2日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your recognition and feedback. We need to continue improving the efficiency of our supply chain and logistics, as there is always room for improvement when it comes to customer satisfaction.
CNVAPES will be the online vape store with the best reputation in Australia.
5 star experience
Highly Recommended.... Took a few weeks to come in, but is definetly well worth the wait... this was my first time dealing business with them...
You can track your parcels every step through the website while there customer service team is there to answer any enquiries you might have through whatsapp...
Was a very pleasant experience... and i highly recommend purchasing from this business... you will not regret it...
Order#21640
2026年8月12日
自発的なレビュー
CNVAPES Australia からの回答
With nearly 10 years of industry experience, CNVAPES has become the best-reviewed online vape store in Australia—and we’re always striving to do our best!
Thank you for your support!
21398
Always get my orders on time and last forever highly recommend this company won't go anywhere elsw!
2026年8月11日
自発的なレビュー
CNVAPES Australia からの回答
Cheers.
We look forward to serving you again!
Excellent service & product.
Yuki reached out at every step to keep me updated even including for delivery. Seemless ordering & delivery. Excellent communication & great products. I will not be using any other company now I have found the best.
Order:#20970
2026年8月12日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your positive review. Yuki really did an excellent job; our customer service team is committed to putting the customer first.
We look forward to serving you again.
Yuki66 was a great support in getting…
Yuki66 was a great support in getting my order to me very happy with her amd her help my order #22622 came all in new condition and everything I had ordered was there
2026年8月12日
自発的なレビュー
CNVAPES Australia からの回答
I’m glad to hear your praise.
Thank you for your kind words. Yuki really did an excellent job; our customer service team is committed to putting the customer first.
5 star experience
Very helpful when I had doubts and worries. Came in time and in good condition!
2026年8月12日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your kind words.
Customer satisfaction is our constant goal.
CNVAPES Australia からの回答
Thank you for your recognition, friend.
We will continue to work hard to provide our customers with better products and services. CNVapes strives to be the online store with the best user experience in Australia.
Great communication with Yuki 10
Great communication with Yuki 10. We were kept informed every step of the way with the progress of our order. Would highly recommend CN Vapes to anyone.
2026年8月6日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your recognition!
cnvapes strives to be the online store with the best user experience in Australia, and we look forward to serving you again.
I recommend
They reply back very fast when you have questions, and I did end up receiving my order in about 3 weeks
I recommend
21540
2026年7月17日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your kind words. We look forward to serving you again!
This is my second order and more to…
This is my second order and more to come, the products are great and cheap compared to Australian prices ,you do have wait several weeks but it's worth it ,this company is great they answer any questions you have promptly ,because my order was a little longer they even gave me a generous amount of credit, thanks guys and thank you Felicia..
2026年7月2日
CNVAPES Australia からの回答
Thank you for your recognition. We will continue to do our best, as always, to ensure that every customer has a worry-free experience and is fully satisfied.
Best Place and Prices by Far!
The prices and products are amazing !
Out of the three orders , I've had a few that have showed up being 2% when I ordered 5% and contacted support who instantly refunded those products and not asked for a return which I am thrilled with as thats exactly how customer service should be!
I'm onto my 5th order now. Thanks heaps legends! Keep up the great work!
2026年8月3日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your recognition; it is the greatest compliment to our work.
We will continue to do our best, as always, to ensure that every customer is satisfied and has peace of mind.
Great customer service from Bella
Great customer service from Bella, and unbeatable prices for quality vapes.
Took about a month to get to melbourne, so if you need them urgently you'll need to look elsewhere.
2026年8月8日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your feedback.
It’s true that our shipping lead time of about three weeks is a bit long, and we apologize for the delay.
Most of our customers place their orders in advance so that their orders arrive just when they need them.
We look forward to serving you again.
Great customer service and product prices
Customer service is always amazing and they don’t got high prices like the shops near me. 100% worth the 2/3 week wait saves me a lot of money too.
2026年7月29日
CNVAPES Australia からの回答
Thank you for your recognition. We look forward to serving you again.
Fantastic customer service
Fantastic customer service. Great prices and a huge variety. I will continue to be a loyal customer 💜 Order# 22185
2026年8月6日
自発的なレビュー
CNVAPES Australia からの回答
Your recognition is a great source of encouragement to us.
We will continue to do our best to provide excellent service to every customer, just as we always have.
Great customer service
Great customer service, were able to answer a couple questions that I had and just generally great it terms of service. Products themselves are as described. Order #22077
2026年7月19日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your recognition.
We still need to work harder to improve our shipping efficiency.
Great people
Great people. Best service. Really great customer service. Lot of variety of products with a competitive price. Highly highly recommended.
2026年8月5日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your kind words!
We are constantly striving to improve the quality of our service.
CNVAPES Australia からの回答
Thank you for your feedback!
We are always striving to provide excellent service to every customer.
CNVAPES Australia からの回答
Thank you for your feedback!
The new shipping method is more efficient and will be delivered within 3 weeks.
CNVAPES Australia からの回答
Thank you for your recognition. We will continue to work hard to improve our shipping efficiency.
Great range and customer service
Great range and customer service. Postage time isn't great so plan accordingly
2026年8月4日
自発的なレビュー
CNVAPES Australia からの回答
Thank you for your trust and support.
We sincerely apologize for the long wait. International shipping policies do have a significant impact, and delays can sometimes occur. We will take steps to improve this in the future; our newest shipping channel can deliver packages within three weeks.
Thank you for your feedback!
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