Comerica レビュー 

Absolute worst banking experience I've ever had. I have a HELOC with them and caught them actually adding charges on my account. It was a few months before I realized they were not my charges, the bank was just randomly adding them in. When I disputed they reversed them but only back a few months because they said that was their policy. Today I caught them charging an "annual assessment fee" twice in the same month. Also, they required me to set up a checking account to make direct payment from and charge me $22 month for the account. Ridiculous fees, dishonest, terrible.

This bank is not worth used basic toilet paper! That's right! Why not? OK! I opened a bank account with this crappy establishment because its ATM dispenses $50s and $100s; not all those dam $20s. Not the best reason to open an account. The Branch where I opened the account, has awesome personnel. 👏 Yes. When I deposited $5,500.00 in a local area, state Check within 72 hours the funds were available. Due to snow almost four (4) weeks later, I went to a Branch closer to my residence, big mistake. The lady that serviced me, made me feel like a criminal. She wouldn't accept my Department Of Homeland Security ID (idiot...moron) so I decided to go my Branch. She suddenly acquiesced to the ID. She then placed a 10-days hold on the Check. When I informed her that when I initially opened the account no hold was required. She retorted, "The personnel did not follow bank procedure." OK... after 10 business-days, the funds were finally available. I walked into a Branch and closed the account.
Why?
i.) When I attempted to Zell the money to my main ... regular bank the morning of the 10th-Day... the transaction was declined and I was requested Online to goto a Branch to authenticate. I did so by closing the account.
ii.) The check I gave them as deposit, cleared the local bank across the street from Comerica within 48-hrs; yet I had no access to my funds. We are in 2024. When Zell and Venmo and PayPal and Western Union and MoneyGram can all do INSTANT MONEY in seconds ... why is Comerica Bank NOT releasing my funds into my account within a few days; 48 hrs tops? Because Comerica used my funds to prop up its sinking ship stock. This is why banks are being abandoned. The American customer is disgusted with the horrific banking tactics to use our money and not be there for us when we require basic service. Every excuse is... "ohhh it's for security; or systems were down; or that person is new or some BS." How long are these banks gonna beat those dead horse and not pay in spades by losing customers? Any adult does NOT require anyone to tell them how and when to S_ _ T!
AVOID this BANK! Do NOT use this BANK!

I attempted to make a withdrawal of my funds from an ATM when I got a "Transaction Timed Out" message, however, when I got home, the message on the website was that the withdrawals had been made!

I called them the following day where I spent about 2 hours because I kept getting disconnected three times when I my call was "being transferred"!

I finally got some sort of message and was told that they would send me an e-mail asking for information and that after that it would take 45 to 90 DAYS to look into the matter.

Horrible bank, horrible support, horrible system. Stay as far away as you can!!!!

This bank used to be my go to. Now it is, awful. Terrible, mathematics they have, or No Math, unauthorized debits, horrible calculations after transactions, wrong balance. Try to explain no one can help you. All she provided was a numerous bunch of transaction copies. She couldn't even tell me where the money went, when I showed her the closing balance? I mean, did the merchant charge back twice?? That's it I'm closing my account.

Fantastic experience with this bank when starting up my firm. The team in San Jose, CA is amazing (Santa Clara Street). Kudos to Vera and Kimberley for their commitment to customer satisfaction!

Vera spent all the time needed to deal with complex paperwork, understanding my exact needs, escalating on-the-spot when required (and getting actual feedback on the other side of the line!)

She also followed up with me about the remaining questions afterwards and it's great to have a real person as a contact (and not a mere number to call), who can be reached on the phone or by email (and who replies very fast too!)

Comerica really is the bank for small businesses and entrepreneurs - that's not only a slogan, it's also my own experience.

Not a horrible bank, decent account management but overdraft fees are excessive

This is about the Branch in San Diego, CA - 92130 in Del Mar

From being the best bank I ever banked with under the leadership of John Cabigon, it has became worse and worse since he transferred to another branch.

Today is the day I reached the end of my rope with them and I intend to close all my business and personal accounts for me and my family soon. They have no respect or appreciation for client loyalty and their customer service is non-existent.

If I could give them minus 10 stars I would because in my opinion that is what they now deserve.

Stay away from this bank. They are such a nightmare. I have accounts with Chase and Wells Fargo. Chase is the best for me.