Comfyco Furniture レビュヌ 

114
•
TrustScore 5段階評䟡の2.5

2.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Hi, I placed an order from Comfyra and received confirmation for Order #2926 through Shiprocket, but I haven’t received any tracking link or shipping update yet. Please share my tracking details and... もっず芋る

5぀星のうち1の評䟡

Pathetic experience, beware of buying anything from this site. Save yourself from future disappointment, it's run by just one person so you can't even escalate your concern with anyone. You can't retu... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

In a market where most furniture retailers lie, Comfyco left a nice impression. They told me honestly they don't know exact date where my product would be delivered, but named approximate times. It wa... もっず芋る

5぀星のうち5の評䟡

Great company, great furniture. Got furniture from them for the house , bedroom set - Paris, Sectional sofa, memory foam mattress, dining table, bar chairs, floor mirror and wall mirror. Looking fo... もっず芋る

䌁業情報

  1. 家具店

圓該䌁業による蚘述

Modern furniture store online at discounted prices in NY, NJ, PA, CT, MA, MD, DE areas. We do home delivery to NorthEast states and ship to many other states. Modern and Contemporary design, Bedroom furniture, Living room, Dining Room sets, Chairs, Leather sofas, TV stands, Coffee tables and more


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2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

114件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.7

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(114)

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5぀星のうち5の評䟡

The experience with Comfyco was a pleasure.

The experience with Comfyco was seamless and wonderful. I was very skeptical ordering on-line but I couldn’t be more pleased. I ordered my furniture and called with a few questions. I received a call back right away and with a timely delivery date. The gentleman that comfyco sent to assemble the furniture did a great job. I recommend using this company and will be ordering more furniture.

2025幎4月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Ordering process was a little


Ordering process was a little frustrating but I decided to call and glad that I did. Guy on a phone explained everything, checked stock for me and gave me estimate on how much shipping would take. Shipping was not free, but was reasonable. Would consider again.

2024幎4月6日
自発的なレビュヌ
5぀星のうち5の評䟡

ComfyCo is a service to order from

ComfyCo is a gem in the furniture world. Well - just a very good service. Having used their services for the second time, I can confidently vouch for their excellence. While the delivery timeline might seem uncertain (it's Christmas time, isn't it?), their explanation and honest approach reassured me throughout. The slight delay for one item was insignificant compared to the care and dedication this company exudes. Despite being smaller in scale, their commitment to customer satisfaction is unparalleled. My new bedroom furniture and mattress are the epitome of quality, making the wait a mere afterthought. Thanks for the service, guys.

2023幎12月10日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAMMER ALERT

PLEASE take the time and read the horrible reviews written about this company and the owner. This company is one big SCAM!!!! They do not care about you at all only your money. DO NOT GET SCAMMED!!! By far the WORST customer service I have ever experienced in my life. Paul is a discriminating, rude, obnoxious person. He has no business experience trying to run this company by the way he treats his customers. His furniture is trash and it is never as described. Save yourself the time and look for another place to buy furniture. If something goes wrong, you will have so much trouble getting in touch with the nasty owner and having him come to an agreement. He just wants to scam you out of your money!!!!

2022幎10月31日
自発的なレビュヌ
5぀星のうち5の評䟡

I was very satisfied with my shopping


I was very satisfied with my shopping experience from Comfyco.com.
The sofa wad delivered within 5 days and assemble was easy. Customer service was outstanding.
However, the color didn't match the description and I think it's just plain grey (though this is a manufacturer's fault).

2022幎8月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Will definitely recommend and use your company again.

I have ordered twice from this company and both times, I have been impressed. The furniture was delivered within the given time and was of a high quality. The website is super easy to navigate and the customer service is exceptional. Many thanks for you communication during ordering and delivery. Will definitely recommend and use your company again.

2022幎5月25日
自発的なレビュヌ
Comfyco Furniture ロゎ

Comfyco Furniture からの回答

Thanks for kind words!

5぀星のうち1の評䟡

RUDE and NASTY!!!

I ordered Melange (black) Sofa and it arrived on Saturday, September 4, 2021. I looked up the measurements online before I purchased but when it arrived, it looked smaller in person. I told the 3rd party shipping service that I wanted to refuse the order and asked if they could take it back. They said I would have to contact the company. I reached out to customer service and Paul, stating I wanted to return it and sent pictures of it still in the box. Boy were they mean and nasty in their response back to me.

Me: I received my couch today. I don't like it. It's smaller than I thought it would be. I would like a full refund please."

Paul and customer service: "All measurements are given on a website - you are supposed to measure up your space to make decision of a purchase of something that important as furniture. It's not a clothing piece, you can't in most cases simply 'send it back'."

Me: "I don't like it. Does it matter who I use to ship it back to you?"

Paul and customer service: "It doesn't matter. What matters is in what condition it arrives. If it's going to be open, used, assembled, not in original packaging / shape - it will be denied for return. Thanks."
"Oh, hold on actually. You've attached pictures of BOXES - how can you judge what couch is if it's not a couch? It's not even assembled. You don't judge a product size like that it has to be built - legs, arms, backrest, etc."

Me: "Who do I use to ship this back to you? I don't want it. I would like a refund please."

Paul and customer service: We are closed today, give us a call tomorrow, please: 732-893-8900

I'll be back to write a part 2 of how this phone call goes and what the outcome is.

2021幎9月7日
自発的なレビュヌ
Comfyco Furniture ロゎ

Comfyco Furniture からの回答

First time we've experienced a customer who wants to 'return' a product without even seeing it + assembling it. It's like reviewing a restaurant food without tasting it. Absolutely mind-blowing. It's like seeing a nice outdoor 7-piece patio dining set in Costco and ask employee to bring a same set to a register and start complaining about the size of the box it came in. Obviously that box would be smaller in size, since everything inside has to be assembled to become a product. Brilliant.

Product ordered (sofa in your case) is completely broken down, and comes in 2 boxes - no arms, backs, sides and legs are installed and attached to each other, it has to be built. You didn't even bother to open the boxes and install it, claiming 'it's too small'. 85-inch sofa is no way small by any standards, and that's what a product is lengthwise once it's assembled.

However that was the reason for your complaint and 'return'.

As for returns, yes, we follow some certain rules, since furniture is generally, heavy and bulky product and it has to be returned under certain terms. It's not as easy as shipping a t-shirt back. Once the product arrives back to factory and inspected a refund minus appropriate shipping fees will be provided.

We'd like to help with any other questions you might have.
Thanks.

5぀星のうち5の評䟡

Very good experience

Very good experience. I would recommend. Furniture was exactly as expected and any questions I had were answered in a timely manner. Considering that I live in Florida, delivery was fast.

2019幎11月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Great company

Great company, great furniture.
Got furniture from them for the house , bedroom set - Paris, Sectional sofa, memory foam mattress, dining table, bar chairs, floor mirror and wall mirror. Looking forward to buy more suff from them and recommend to all my friends.
Thank you, guys!

2019幎3月19日
自発的なレビュヌ
5぀星のうち1の評䟡

We have purchased a Roadster Sofa Bed


We have purchased a Roadster Sofa Bed (order #19645) delivered on February 17, 2018. So, it not even one year after purchased. We do not used this sofa frequently but within these time sofa's spring is coming out and it's really in bad condition. I don't know what to do right now. But it totally wast of money ($400.00) . If anybody want to waste their money go for it.

2019幎1月11日
自発的なレビュヌ

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