Compton Group レビュー 

Compton are a bully company,my mothers property has been empty since February,after she passed away but they still insist we have to pay ground/maintenance bill due 01/07/2025,this totalling £803.There are no funds in the estate until we sell the property,but Compton insists this has to be paid in full,have asked to pay in full when the property is sold but the only response was,this is due now,if unpaid a ccj will be issued against my property because I’m the executor.This company have no compassion whatsoever,they are just worried about their profits,they are not fit to carry out this so called property management,nothing is carried out,such a shame we can’t review a no star

Sarah Webb was prompt in her replies and gave me the information I needed quickly and efficiently

I am having the same trouble with regards to my home insurance. I sent the full policy to them on my renewal they sent me a letter a month later saying I have breached the contact and have to use their insurance. I managed to speak to someone after numerous phone calls and they advised me to send it in by email as they said they have not received my policy details. !
I sent them by email then I was told my insurance does nit comply with the conditions in section 164 of the common hold leasehold act ! Yet the insurance is exactly the same as the insurance that I had last year that they excepted. They now want £70 for them ti approve my insurance. I am now taking legal advise as this is bullying and moving goal posts. I have done as they have asked yet they continue to ask for the fee of £70. Absolutely terrible company !

I’m having exactly the same issue. Telling me I have to use their insurance . Well I’m not it’s my building not theirs so they cannot force me to use one chosen by them. I’ve check and so long as I have adequate insurance I have the right to choose.
And I can never get through as I am trying to buy anyway!!

Had an issue with an alarm going off all night from a water pump in the car park, rang Jay first thing and within hours engineers were on site and the issue resolved. Have contacted Jay in the past for assistance with a couple of other matters and always found him easy to communicate with and prepared to go the extra mile to ensure a satisfactory outcome to a problem.

Sadly ive been asking for a month now for some information regarding my property yet the communication has been slow and poor.
1. Im still awaiting evidence that Compton Group owned the rent charge on my property
2. I am still awating my original TR1 document in the post.
My solictor and are awaiting for the information to be able to prceed with my.re-mortgage and registeration thqt i am the new owner of the rent charge.
I have also messaged on linkedin and Martin French and still not successful in obtaining the information.

4 months since a leak reported on 26-11-2024, and still not fixed. Their contractor failed to identify the root cause of the problem, until the contractor sent by my estate agents found the fault. I have to pay for it, even though it is a communal area, and require the medieval landlord's permission. Last contact was 17-3, where I was pacified with promises. Delaying tactics galore, to avoid doing anything. Beggar's belief.

Prompt response from Lee Graham @Compton property services. Repair carried out quickly. No issues with service received.

This is literally the worst company I have dealt with. I have a repeat of a leaking roof less than 12 months later, exactly in the same spot and all they are concerned about is sending a survey and costing us money. Ignored my email for 2 months, multiple chase ups, then to go into lengthy emails and still no resolution. Said they can’t go back to previous contractor as over a year which is incorrect. Majority of residents copied in to the emails saying we do not want a survey, we literally feel forced and pressured, it causes so much stress to homeowners. The majority of us are single income households it really is not fair. The previous repair we were charged for scaffolding that was not even used and the repair was visually a joke - white filler on a dark roof, not fixed to last and having to pay again. The whole set up is alarming that you can’t get a repair done, yet we are paying. Ignoring emails, unprofessional communication and over all service BEYOND SHOCKING!!!
Update-Your reply to my review is not accurate, you did not send a surveyor the same day, I was ignored for 2 months. You had 5 out of 7 residents also not wanting a survey to be instructed, just the roof fixed and for clarification the surveyor you wanted to attend was going to assess at floor level!

I can’t even get through to a human being!! My mother in law is currently in hospital and has been since Christmas, she has given us permission to sort her ground rent, but no one’s getting back to me not even an email! Happy to pile on the pressure when they want something but when you want to sort it out it’s another story, now there’s a CCJ involved! Shocking! She’s a vulnerable woman and there’s no care for that! I suggest someone gets back to me you have a voicemail and an email multiple times!!

WE WILL STOP Compton Group BY COMING TOGETHER, They are a very aggressive…
Updated 20/02/25

DO NOT HESITATE TO MESSAGE ON Messenger / Facebook

Rachelle Wood-Moore

You can also search my small business page OneOfAKindCollections to contact me.

WE NEED TO COME TOGETHER and appeal to local MPs to change the legislation. Once we are many - A Parliament hearing can be held.

Compton Group are a very aggressive company that cause suffering and stress to home owners.

They must be stopped OR at least regulated & educated to correctively cease from causing upset to whole communities both locally and Nationally.

56 people (to date as of June 2023) over the North West Of England (including myself in Shaw) have now commenced formal legal processes, contacted Watchdog, we are contacting local & national authorities, just about to contact parliament and are contacting ALL news media.

WE CAN ENSURE THIS STOPS BUT WE MUST COME TOGETHER. (Me and you and your friends and family) A WhatsApp group & Facebook group has been created Nationally.

They purchase interest for one reason, to force you to buy your leasehold or if their fear mongering fails in this instance, they demand provisions to accrue financial gain - usually through loophole processes. For example:- demanding use of their approved building insurers or if this fails, demand fees to ‘compromise your freedom of choice to use other insurer cover’, frightening our vulnerable residents and the elderly and creating further upset while causing financial struggles and stress.

They do not purchase your leasehold interests to receive your annual rent, they offset investments, profit from land owner to build cheap homes and commercial buildings and create extra revenue by outdated legislative means.

They use solictors to dominate, they contact your mortgage providers / companies, they issue CCJs for guessed accounts. The mortgage provider has no option but to pay the outstanding monies they’ve made up to ‘protect their interests’ which in itself is disgraceful!

They think they are untouchable due to how they regulate their companies and associated administrative companies. WE ARE MAKING A STAND. CONTACT ME TO DO THE SAME. I am not taking their tactics lightly any longer NOR should you.

Compton Group are acting illegally, loopholing authorities and regulators and you do not have to be afraid or pay what they demand blindly through fear.

It Breaks my heart when I am contacted and hearing so many people’s upset, anxiety and fear. Please, please don’t think you have nowhere to turn - we will come together and stop this awful organisation.

My email and contact information are verified and I will see your replies or messages to this review. You are not alone - please reach out and we will support you.

Compton Group will no doubt see this review and try to coerce BUT it will further provide evidence to prove their underhanded behaviour and processes.

Urgent action is needed to stop the bullying practices of this company. I have contacted our MP, local media and BBC Watchdog for further guidance. Surprised that a reputable company like Zurich are the latest to become involved with them, as a number of previous insurers have chosen to disengage from them.
Seems a bit strange that our current insurance broker have informed us that Zurich have withdrawn from the main household insurance market, making it impossible for homeowners to arrange our own insurance through Zurich!

The Compton Group are using bully boy tactics and yesterday a Mail Drop for those who pay ground rent dropped yesterday dictating that from our insurance renewal date our buildings has to be taken with their insurance company Zurich and we can no longer choose our own insurance company. How this can be allowed? They are in effect holding all residents of an estate in Bury to ransom, either pay up or buy your freehold. Disgusting behaviour and they need to be brought to account!!!

Shame there isn’t a 0 rating. What a disgrace this company is they are currently trying to bully us over our ground rent ( not just us most of the estate I live on). They have decided we have to insure our home with their chosen company Zurich, I’m not sure this is even legal . Since when do you not get the choice of which companies you use as long as they offer adequate insurance. We are not taking this lying down we are taking advice and contacting BBC watchdogI think this amounts to financial collusion 🤬
I’ve just been informed that Compton want more information or my review won’t be deemed as genuine, trust me it is genuine! Things I would like to know is how they can just implement this when they feel like it,it’s either company policy or it isn’t. It’s just a money making exercise , a rip off, are they going to inform us how much commission they will get from their block scheme with Zurich. We have lived here 39 years and always paid our ground rent and insured our house adequately. Am I correct in thinking they just own the land not the house, dictating what companies I choose to use amounts to bullying. It’s not just us a lot of houses on this big estate have had these letters so I think we are going to club together and get legal advice. We feel this is plan to get people to buy their leaseholds..

Scandalous company. We pay a small annual ground rent on a property and have done so for the past twenty years or so. They've been trying for years to squeeze money from us to buy the freehold off them which we have resisted. This year they have decided to ask us to arrange buildings insurance through them, as allegedly stated in one of the terms of the original lease! Oh, we can still apply to buy the freehold off them if we wish! About time this area of sharp practice is stamped out.

Withdrew from a purchase of a flat in a building managed by this company. After reading reviews and the survey found:

Water staining top floor communal landing, possible history of roof leak

Communal lift out of order

Electric gates not functioning correctly

Gutters containing vegetation and debris requiring urgent removal

Extensive decay to communal front door frame and glazing unit in need of replacement

Debris in rear chamber associated with underground drainage

Concrete paving at front entrance loose and uneven

Decay to the wooden gates and panels on the bin store

Original boundary fence posts loose and leaning.

The issues appeared to be news to them or they had allowed the list to grow - either way tenants will be lumbered with a significant outlay - if they do anything at all. They dragged their heels on getting quotes, and even solicitors struggled to get information.

Check carefully for the name of the management company if buying and definitely avoid this lot.

Hey,

Grumpy Dad and Willowtree, would love to connect to talk to you about your experience. I have a similar situation brewing. You can reach me on instagram dronegypsea.

These guys are cowboys.

I live in an apartment Compton Property Management own and they are absolutely awful.

The door intercom system broke every couple of months anyway then finally went caput 9 weeks ago, it's been taped up and left that way with no way for anyone to buzz up to the apartments from the outside for this entire time. At Christmas, when everyone is getting parcels and deliveries. That was bad enough but the final straw for me was not being able to let in paramedics when I had to call an ambulance when I was too unwell to get out of the flat. They managed to get in only because if you give the building's front door a hard tug, it just opens. How unsafe is that?!

I love my flat but I hate this building and the running of it. No intercom. Broken door. Disgustingly filthy because they only have the cleaners come about once every 6 weeks and all they do when they're here is run a hoover around then leave. Can't have satalite TV because they won't fix the dish.

Terrible communication, they promise to get back to you or get something fixed and never do. Extortionate service fees that go up and up and up but they do less and less and less.

Doorstepped with a 'Consequences of failure to pay ground rent' demand literally weeks after buying a property.
Turns out I have a sublease at just over £1 a year (from the 1900s).
They intend to gouge me for £650 because I share the lease with another property on the block whose landlord is absent. A background threat to render my mortgage security invalid (lovely people these co owners (Mr and Mrs Ballard). In my opinion a deliberate tactic, a shakedown, a rinse, a predatory ploy to snare a new owner. Really can't describe how unjust this feels.