Order tracked as delivered when not. Impossible to contact unless on their terms. All contact telephone numbers in published domain are fake/cloned. Did respond to my enquiry to product whereabouts wi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered the wrong size Stihl saw, my fault. Emailed them within the 14 day return window for a refund or an exchange. Not heard anything back from them after sending multiple emails.
DX (logistics company) only delivered half my order. Emailed CPD over the weekend and within the first couple hours of Monday morning they'd sent a replacement via a quicker courier service and was al... もっと見る
企業が回答しました
Excellent service I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day! Cant ask for much more than that other than the price was very good, quality great... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our team at Construction Products Direct bring together more than 50 years of construction industry knowledge. Construction Products Direct will fast become the UK’s leading supplier and first choice of non-mechanical construction equipment including: access equipment, safety products, small tools, temporary fencing, barriers, excavation safety equipment and scaffolding products.
連絡先
Woodland farm Ind Est, Shortthorn road, NR10 5NU, Norwich, 英国
- 0330 124 7955
- sales@constructionproductsdirect.co.uk
- www.constructionproductsdirect.co.uk
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Construction Products Direct からの回答
easy to order and products arrived as…
easy to order and products arrived as described. There was a slight issue with the courier that was sorted with a quick email and phone call. Overall a good experience

Construction Products Direct からの回答
Speedy delivery
Speedy delivery, arrived very well packaged and protected. Very good quality

Construction Products Direct からの回答
Hi Rob,
Hi Rob,
Many thanks for taking the time to contact me, I only posted the review because I was sent an a email requesting one. At that time I had not received the goods, otherwise I would not have posted the review. I am more than pleased with the product and the service, I will update the review.
Regards
Bill
PS
Maybe a good idea to delay sending out the review request by a few more days, I purchase quite a lot of items online and find that the larger carriers delivering bulky items are the slowest..

Construction Products Direct からの回答
Great support from this company and product
Shipped and delivered product, 4 acrows size 3, on time. Driver left them exactly where he was asked to. Would order from this company again.

Construction Products Direct からの回答

Construction Products Direct からの回答
Excellent service
Excellent service
I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day!
Cant ask for much more than that other than the price was very good, quality great and delivery costs were cheaper than everywhere else I looked.
Definitely recommend!

Construction Products Direct からの回答
never used company before but received…
never used company before but received product very quickly and efficiently and packed very well impressed

Construction Products Direct からの回答
Great service Very helpful would…
Great service Very helpful would definatley use them again

Construction Products Direct からの回答
Terrible customer service and very unprofessional…
Ordered scaffolding on a thursday night hoping for dispatch on friday.
Emailed the following monday morning to find out why it hadn’t been dispatched but got no answer so phoned them in the afternoon and was told that they were trying to find couriers because they are based in Norwich. This struck me as odd as they are a nationwide supplier and apparently have experience shipping all over the country.
Was told I would be contacted the following day to confirm when it would be delivered. The next day at 3pm I got an email saying they had refunded my order “as our local suppliers to yourself are having issue's with stocks of scaffold tube.”
I emailed back asking why I wasn’t told that they had no stock when I phoned but they were trying to find a courier, no one has answered almost a week later.
Terrible customer service and I’m still waiting for paypal to process the refund which apparently could take up to 30 days to get back to my bank account once they approve it which they still haven’t 6 days later! Absolutely ridiculous and unprofessional.
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