We had looked at the website but wanted to see what the bed and mattresses were like in store. All the staff members we passed spoke a cheery good afternoon. Upstairs we were met by Louise who was ver... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... もっと見る
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As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... もっと見る
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Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... もっと見る
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企業情報
当該企業による記述
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
連絡先
28 Goosemoor Lane, B23 5PN, Birmingham, 英国
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4.9
優良
4652件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our Purchase of the lounge Suite
Quality of the suite purchased & the help provided b the SalesRepresentative who dealt with us.He was first class.
2026年6月8日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Staff are very helpful
Staff are very helpful - they give you space to look around what is a great selection of furniture but on hand when needed.
2026年6月8日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Lovely salespeople selling great furniture
Lovely salespeople (Anita) selling great furniture. Once ordered all arrived on time or before time. Delivery guys are the best - helpful and willing to go the extra mile.
2026年6月11日
自発的なレビュー
Cookes Furniture からの回答
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes. We will make sure your feedback is passed on to Anita.
Best regards,
The Cookes Team
Great range of products
Great range of products, extremely knowledgeable and friendly staff.
Needed a chair for Dad with dementia , Tony was particularly considerate and understanding.
2026年6月9日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. Your kind words will be shared with Tony.
Best regards,
The Cookes Team
Excellent service.Staff very helpful in…
Excellent service.Staff very helpful in store. Delivery team Alick and James did a great job
2026年6月1日
自発的なレビュー
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to pass it onto Alick and James.
Best regards,
The Cookes Team
Excellent range of furniture..
Good staff support and interest with good knowledge of lroduct, etc.
2026年6月9日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
From ordering in their amazing store ……
From ordering in their amazing store … so much choice! To communication re our order and delivery, to the actual delivery and installation was 5 star. Although after several purchases from Cooke’s and always having exceptional service I expected it to be good.
James and Alick delivered on time and went the extra mile by helping out with arranging our furniture too, all done with a smile 😊
2026年6月10日
自発的なレビュー
Cookes Furniture からの回答
We really appreciate your amazing 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes. We will be sure to share your lovely feedback with James and Alick.
Best regards,
The Cookes Team
Good costumer service thanks.
2026年6月4日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Pleasant experience
Went into Cookes to purchase a new sofa .
Was pleasantly surprised when the staff acknowledged us but didn’t harass us as experienced in another well known furniture outlet .
The staff were available and helpful when needed .
Glad to say we did actually make a purchase and very pleased with the service received.
2026年6月8日
Cookes Furniture からの回答
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Were able to accommodate a change of…
Were able to accommodate a change of mind on cushion fabric after initial order placed with the manufacturer.
2026年6月3日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
I was confused with all the choices but…
I was confused with all the choices but the assistant Andy Wood was very helpful knew the product and I didn’t feel rushed .i could take all the time I wanted
Hopefully I’ve made the right choice .
Thankyou
2026年6月2日
Cookes Furniture からの回答
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and we’ll make sure Andy knows how pleased you were.
Best regards,
The Cookes Team
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Staff couldn’t be more helpful
Staff couldn’t be more helpful. Seamless process choosing sofa and chairs.
2026年5月30日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Very helpful friendly staff
Very helpful friendly staff. No sales pressure.Listened to our requirements.
2026年5月29日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Very helpful staff
Very helpful staff. My mum wanted a mobility chair and the staff were very knowledgeable and patient . Thank you.
2026年5月29日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Anita was very patient and…
Anita was very patient and knowledgeable. Took time to go through every option
2026年5月29日
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. We’ll make sure Anita knows how pleased you were.
Best regards,
The Cookes Team
I have dealt with Cookes
I have dealt with Cookes - specifically Michal on several occasions and without fail he is so helpful and nothing is too much trouble - from making your decision right through to delivery - I highly recommend Cooke’s for great quality furniture and amazing customer service .
2026年5月28日
Cookes Furniture からの回答
We really appreciate your amazing 5-star review. It’s wonderful to hear you had a great experience and thank you for choosing Cookes. Your kind words will be shared with Michal.
Delivery Service
Alick & James did a brilliant job of delivery. Property down a narrow country lane with difficult access. Thank you, Guys.
2026年6月1日
自発的なレビュー
Cookes Furniture からの回答
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and we’ll make sure Alick and James know how pleased you were.
Best regards,
The Cookes Team
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