SCAMMERS
⚠️ My Experience With CrownFares — Please Be Careful
Address provided on their site:
247 Sunset Cliff Dr
Jasper, GA 30143, USA
I am ashamed and deeply upset to say that I believe I have been badly scammed by CrownFares.
I booked flights through CrownFares believing I was making a legitimate travel reservation. I had specific flights, dates, and an airport in mind and paid for that itinerary based on the price I was quoted.
After my payment was authorized, I received a booking confirmation, but I did not receive the actual airline ticket confirmations or airline e-ticket numbers. I was then told that the original fare was no longer available and that I would need to pay substantially more.
Afterward, my reservation was changed to different flights, different dates, and a different airport—changes that I did not agree to.
When I tried to cancel the booking and get my money back, I was told that I did not have the option to cancel. I spent hours on the phone repeatedly asking them to cancel the booking and refund my money. I became so overwhelmed and distressed that I cried and begged them to refund me.
Instead of simply processing my cancellation request, I was repeatedly presented with more expensive alternatives and pressured to choose another date or airline.
I did not want a different date. I did not want a different airline. I did not want a different airport. I wanted the itinerary I originally paid for—or, if that could no longer be provided at the agreed price, I wanted to cancel and receive a refund.
At this point, I feel completely trapped and taken advantage of. I paid for one itinerary, my travel arrangements were changed, and I was told that I could not cancel.
I am also concerned about the address provided to me for CrownFares. The address listed above appears to be a residential property in Georgia. I am sharing this only as part of my experience and to encourage other travelers to independently verify the company they are dealing with.
I also believe that if a fare is advertised on a company's website and a customer agrees to purchase based on that advertised price, the company should honor what its website advertises rather than changing the price after payment has been authorized.
I am sharing this because I don't want anyone else to experience the same stress, frustration, and potential financial loss that I am experiencing. Based on my experience, I would strongly advise travelers not to book through CrownFares without doing extensive research and independently verifying everything.
Please be extremely careful before booking. Verify your ticket directly with the airline, confirm that the ticket has actually been issued, obtain the airline's e-ticket number, confirm the exact itinerary, and make sure you fully understand the cancellation and refund terms before paying.
I never imagined that something as ordinary as booking an airline ticket could turn into such a stressful and upsetting experience.
I am not posting this to attack anyone. I am posting it because I want my money back, I want this situation resolved, and I want other travelers to be aware of what happened to me.
If you are considering booking with CrownFares, please do your research and proceed with extreme caution.