Curo レビュー 

We recently purchased our new-build two-bedroom home through shared ownership with Curo, Keyford Meadows site, Frome, Somerset and the entire experience has been fantastic from start to finish.

The whole process ran smoothly, with clear communication throughout and helpful step-by-step guidance at every stage. We were given excellent recommendations for financial advisers and solicitors, which we chose to use and found incredibly helpful. A special thank you to Krystal and Jess, who were both so friendly, supportive, and always quick to answer our questions — nothing ever felt like too much trouble. Their professionalism and kindness made what could have been a stressful process feel genuinely positive and straightforward.

Our new home is absolutely gorgeous — brand new, beautifully finished, and a true blank canvas for us to make our own. It’s also very reassuring to know that Curo will be on hand during the first year for any snagging issues, alongside the added peace of mind of a 10-year NHBC structural warranty.

We couldn’t be happier with our experience and would definitely recommend Curo to anyone considering purchasing a new-build home.

Our experience was faultless , thank you for all the support from everyone involved In particular Rhianna Price Higgott. Very professional and helpful making it stress free, thank you

Claude was amazing fixed it in no time on the same day i reported lovely guy

I would like to shout out David Smith. He has done all my fencing out the back and I am very please with it. He was easy to talk to and very happy to help.

During the Christmas period Claude came out to fix our window and a vent in the attic. He is always so thorough and goes above and beyond. When realising the kitchen door was broke he also did that which he didn’t need to! We are always very relieved when we know Claude is fixing anything as he does such a great job every time. Well done 👏🏼

Recently done a mutual exchange, and had Sarah helping us, she was professional, kind, and always happy to help. The whole process was so much smoother thanks to her support, thank you Sarah!

Our Right To Buy through Curo went smoothly. Huge thanks to Antje who was very pleasant and always on hand to answer queries. Thank you! 😊

I just wanted to leave a review for a wonderful Curo employee named Kerry Bidgood. She is leaving her current role very soon and myself and many of the other tenants are very sad to see her go. She has been an absolute asset to Curo and her kindness, efficiency, local knowledge, patience and willingness to help shall be sorely missed by us all. I hope Curo have the good sense to continue employing her elsewhere. As a former manager myself, I know the value of skilled, reliable staff.

Tony Bishop came out today to sort out water ingress in my new kitchen , he was very kind and helpful and thorough in his checks - brilliant service

Melanie Housing officer is something out if the ordinary, she goes above and beyond for the tenant she is dealing with nothing is too much of an ask and if she can't help she will explain why and who possibly can. Melanie is an asset to Curo considering the company itself as a housing association are shocking I don't have a good word to say about the company which is why Melanie stands out so much. I hope Melanie continues in the company in her role for a long time coming as Curo needs more Melanies and maybe more people can take a leaf out of her book. Thank you Melanie for making at least one of my experiences with Curo a good one.

Barrie the plumber from curo came and fixed my problem in the bathroom straight away with no problems at all, very polite and helpful.

Melanie was amazing and helped me with a application and was on time and even and a blessing to talk too 😊

I had Rich whiteford from curo come to help with my kitchen light.
He was very professional and couldn’t be moved helpful.

Barrie came to fit a bath panel for me and was super efficient, clean and polite. Got the job completed in a quick time frame too!

Barrie from Curo came out today to fit a new toilet absolutely perfect job he’s a credit to the firm

Claude from curo came out today to complete not just one job but 3. He pulled all my outstanding jobs and did them in one visit. Guttering, door and toilet fixed :) excellent customer service, very informative and knowledgable and a credit to curo.

Mark Thorpe attended today, very professional. explained everything that he was due to do and explained in more detail to me as I wasn't aware of the process for the planned work. Mark is friendly and took great care and pride with his work.

I’ve lived at my Curo property for just over a year now and at first it seemed lovely but has been nothing but a nuisance. I’ve had continuous problems that they can’t seem to fully resolve. I will list all my problems: when I first moved in I didn’t have my hot water installed properly the part that heats it up was placed at the top of the tank instead of the bottom, I had no wifi socket at all and took me 2 months to get WiFi, the property was full of marks on the walls and previous work or damage to the wall below the paint continuous to appear, my hot water pressure is awful, I have mould that keeps coming back in the bathroom and a massive mark of residue from it, my windows keep steaming up and keep being told to leave them open 24/7 when I have health conditions that are effected by it and each person who comes out to see to it just says “welcome to my world” when my version of it is completely different and have had since I was 9 and im still young now, from the start of my tenancy my heaters weren’t even installed properly until I had reported them as terrible for warmth, in November I had my light switch removed due to a leak coming from it and the light has not been reinstalled since and finally in the lobby outside of the flats on my floor, there has been constant leaks from anytime it rains and there is mould everywhere and fungi.

Brilliant service from Phil good job done very polite

Very happy with Phill today..did such an amazing job and was so professional and a very nice lad.🙏