I have been using CurrencyTransfer to transfer funds in bulk for taxes and living expenses for many years. The transfer experience and exchange rates have been much better than those offered by my ban... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Generally all very streamlined and great customer service. A couple of times been disappointed a bit with delays in payments, mainly when I thought if transferred on a Thursday I should receive on a M... もっと見る
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unbelievable service. they follow up immediately after you sign up. they try and figure out what accounts you might need. they suggest stuff. they explain stuff (e.g. MOEX). They setup zoom calls, pho... もっと見る
企業が回答しました
Simple interface. Clear instructions. Good Rates. On Time Processing/Distribution of Funds. Whilst automated, someone is always there & will to help if needed.
企業が回答しました
企業情報
当該企業による記述
CurrencyTransfer is the transparent marketplace where regulated foreign exchange providers compete for your business — helping you secure competitive exchange rates with complete confidence. Whether you're managing international business payments, buying property overseas, or sending money abroad, CurrencyTransfer makes it easy to compare providers, find the right rate, and know exactly what you're paying. With dedicated human support, no hidden fees, and a straightforward process from quote to transfer, we help businesses and individuals move money across borders simply and securely.
連絡先
231 Vauxhall Bridge Road, SW1V 1AD, LONDON, 英国
- 020 7096 1036
- support@currencytransfer.com
- www.currencytransfer.com
4.8
優良
1089件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service, super fast and easy. They're extremely helpful and clear with everything.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi Kiia,
Thank you for your review! We're thrilled to hear that you found our service excellent, fast, and easy. Providing clear and helpful assistance is always our goal.
All the best,
CurrencyTransfer
Good reliable service
I have been using currency transfer for almost 7 months, it is a good service.
It is reliable and personalised
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi Karla,
Thank you for your feedback! We're pleased to hear that you've found our service reliable and personalised over the past 7 months. Your satisfaction is important to us.
All the best,
CurrencyTransfer
Really good personal touch
Really good personal touch. Ethan brought me through all the steps to get my transfer done today. Good communication both on the phone calls and by email with very good advice provided.
The one improvement i want to make is to use the online tool to capture a better rate.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi Gearoid,
Thank you for your feedback! We're glad Ethan could assist you effectively with your transfer and that you appreciated the personal touch and communication. We'll look into improving our online tool for better rate capture. Feel free to provide your reference number at your convenience.
All the best,
CurrencyTransfer
Real people that follow up with helpful advice
Access to communication with real people and easy to navigate platform.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your feedback, David! We're pleased to know you value our helpful advice and easy-to-navigate platform. Our team is always here to support you.
All the best,
CurrencyTransfer
Moving Money
I use Currency Transfer for my foreign exchange movements.
Their app is exceptional, and the team are professional and responsive at all times.
Highest recommendation 5*
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi John, thank you for your glowing review! We're delighted to hear you find our app exceptional and our team professional and responsive. Your high recommendation means a lot to us.
All the best,
CurrencyTransfer
Better rates for sar to gbp…..
Better rates for sar to gbp than my saudi bank and really good service from the team to help guide me on how the platform works.
2024年6月27日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your feedback! We're glad you appreciate our competitive SAR to GBP rates and the support from our team. We're here to make your experience as smooth as possible.
All the best,
CurrencyTransfer
Massive difference in currency exchange rates, huge savings…
I work in Saudi and have been using Currency Transfer for the last 6 months or. Prior to using Currency Transfer I was using my local bank. The difference in exchange rates is almost half of what my bank was charging. They are an extremely reliable and genuine company. I would never transfer money through my normal bank again.
2024年6月5日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your feedback, Mohammed! We're thrilled to hear that you've found our rates so favourable compared to your local bank and that you find us reliable and genuine. We're so pleased to have earned your trust!
All the best,
CurrencyTransfer
True to their word.
True to their word, good rates, delivery on time and help all the way through the process. Excellent service.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your feedback! We're pleased to know you appreciate our competitive rates, timely delivery, and ongoing support. Your satisfaction is our priority.
All the best,
CurrencyTransfer
Currency Transfer is an expat…
Currency Transfer is an aexcellent company. I was introduced by a colleague and have referred two other colleagues to join. As an expat working abroad, its simple and easy to conduct a transfer and the assistance you get is the best..
2024年6月15日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your kind words and referrals, Rowan! We're delighted to hear that our service meets your needs as an expat and that you find the process simple and our assistance top-notch. We appreciate your support!
All the best,
CurrencyTransfer
Oncecurrency Transfer Happy Customer the account is set up the transfer…
Once the account is set up the transfer completes on the same day, they also notify you when there is a rate increase which saves me looking out for them.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your feedback, Mark! We're glad to hear you appreciate our same-day transfers and rate increase notifications. Keeping things convenient and efficient for you is our priority.
All the best,
CurrencyTransfer
Great service from Nick and his team…
Great service from Nick and his team with straightforward process for transferring currency back to the UK in very quick timescales. Thanks again for all your help
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Thank you for your kind words, Kris! We're thrilled to hear that Nick and the team provided great service and made your currency transfer smooth and quick. Your appreciation means a lot to us.
All the best,
CurrencyTransfer
Transfer process takes no more than 3…
Transfer process takes no more than 3 days for me and they responds to messages quickly.
2024年7月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi Chaza,
Thank you for the 5* review!
All the best,
CurrencyTransfer
Process is straightforward and quick…
Process is straightforward and quick and the return is far better than the banks.
Helpful team too
2024年7月1日
自発的なレビュー
CurrencyTransfer からの回答
Hi Geoff,
Thank you for your 5* review!
We're glad you found the process efficient and appreciate your kind words about our team.
All the best,
CurrencyTransfer
CurrencyTransfer からの回答
Thank you for the excellent feedback, Nigel! We look forward to assisting with future transfers!
All the best,
CurrencyTransfer
Knowledgeable, trustworthy and efficient
Knowledgeable, trustworthy and efficient. I dealt with Ethan who was extremely helpful, taking the time to help me navigate the platform and answer my questions. Fair spread and a seamless transaction. If you're looking for an honest, no nonsense FX firm, CT are right up there in my view.
2024年5月17日
自発的なレビュー
CurrencyTransfer からの回答
Hi Michael,
Thank you for your 5* review! We're thrilled to hear that Ethan was able to assist you so effectively and that you found our services knowledgeable, trustworthy, and efficient. We look forward to facilitating your future transfers!
All the best,
CurrencyTransfer
Easy to Use and Very Good Experience
It took me a while to understand this tool. As soon as I did, it is something I am not going to miss out on when transferring money across borders. I can only recommend it to everybody to explore and additionally, be in contact with the support in any doubts. They are very helpful and supportive. Thanks a ton!
2024年4月2日
自発的なレビュー
CurrencyTransfer からの回答
Hi Bisa,
Thank you for your 5* review! We're happy to hear about your positive experience with our platform and look forward to continue assisting with your future transfers!
All the best,
CurrencyTransfer
CURRENCY TRANSFER CANT FIND FUNDS
Currency Transfer is still holding onto my 4000 USD for over 2 weeks as they claim they can’t track the money that has gone into their own account. Have provided proof of payment and all related docs to no avail…..
Scary to think that they seem unable or unwilling to locate money in their own bank account?
2024年3月28日
自発的なレビュー
CurrencyTransfer からの回答
Hi Ross,
We have been trying to reach you, via calls and emails, to get this matter resolved. Please contact us ASAP - the representation in your review is both incorrect and a little unfair.
The $4,000 settlement, which you sent to settle the deal booked on March 18th did indeed arrive with the Regulated Payment Partner. However, the previous deal, booked on March 14th (the deal that you booked incorrectly and needed us to get adjusted to the correct amount for you) was still open and settlement was still outstanding. You were emailed a reminder that settlement was still pending from your previous deal, when the new deal was booked on the 18th.
Without prior arrangement, the Regulated Payment Partner settles deals in chronological order, so when settlement funds did arrive, funds were applied to the outstanding trade from March 14th. This payment was released to your account on Friday 19th March (you were emailed the payment confirmation) and funds should have credited your account shortly afterwards (latest by Monday 22nd).
As explained in the email correspondence between you and Operations, there is still an outstanding balance due to complete the settlement of the deal booked on the March 18th.
If you assert that settlement has been made for both of your recent deals, please be kind enough to provide a payment confirmation for the deal booked on March 14th. This has been previously requested, but has not yet come through.
The team has been trying to reach you to no avail and Nick has tried all three numbers we have on file for you and offered a Zoom call if a phone call is challenging.
Please make direct contact at your earliest convenience and we will be able to get this matter resolved quickly and efficiently for you.
Best,
CurrencyTransfer
quick turnaround
quick turnaround, funds transferred in less than 24 hours
great support through the process
I have used this service twice and will continue to do so
2024年2月28日
自発的なレビュー
CurrencyTransfer からの回答
Thank you Rob for your 5* review! We're thrilled to hear that you found our service efficient and our support exceptional. It's fantastic to know that we've been able to meet your expectations on multiple occasions. We truly appreciate your trust in us and look forward to assisting your future transfers.
All the best,
CurrencyTransfer
CurrencyTransfer からの回答
Hi Faisal,
Thank you for the feedback!
All the best,
CurrencyTransfer
They did just what they said on the tin.
2024年1月25日
自発的なレビュー
CurrencyTransfer からの回答
Hi I V,
Thank you for taking the time to leave a review. We really appreciate it and look forward to assisting your future trades!
All the best,
CurrencyTransfer
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