Currie Motors Group UK レビュヌ 

1,947
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TrustScore 5段階評䟡の4

4.0

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5぀星のうち5の評䟡

Currie motors service reception team are really excellent when it comes to customer care. I Took my van to Currie motors Isleworth when it had issues. The moment I stepped in to leave my Van, ther... もっず芋る

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5぀星のうち5の評䟡

This is my second visit to Currie Toyota in Isleworth and I specifically chose this location because of the outstanding customer care provide by Christopher De Bruyne and Em (didn’t catch her full nam... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Booked service at Currie Motors Isleworth - express service will take an hour or so. Not happening sitting in their reception area for an hour then received a email & text stating vehicle just been re... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had a repair and chassis wax recall on my Toyota Hilux, I went to my local Toyota repair branch (Isleworth) and was seen/greeted by one of their agents, (Christopher De Bruyne), the service was... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌディヌラヌ
  2. ・
  3. トペタ ディヌラヌ
  4. レクサス ディヌラヌ
  5. 䞭叀車ディヌラヌ

さたざたな倖郚゜ヌスから提䟛された情報

Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.


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4.0

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TrustScore 5段階評䟡の4

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5぀星のうち5の評䟡

Currie Ware

Fast, efficient, friendly and cost effective service from Nigel at Currie Motors Ware. First time and won't be my last!

2026幎2月25日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Gerard, thank you for your great 5 star review for our car hire branch in Ware. We appreciate your kind words and glad that Nigel looked after you so well. We look forward to being of service to you again in the future.
Kind regards, Sophie, Customer Experience team

5぀星のうち5の評䟡

Recent Service and MOT Currie Motors Isleworth

I recently had my service and MOT completed at Currie Motors Isleworth, and I am thoroughly impressed with the excellent service I received. I would like to extend a huge thank you to Natasha, who called me the day before my service was due. I mentioned my disability, and she went above and beyond to ensure I was well looked after while waiting for the Service and MOT to be completed. Her thoughtful care truly made a difference.
I’d also like to express my gratitude to Christopher. I called back for a copy of my service history for the last 5 years, and he was incredibly polite, professional, and helpful. He managed to assist me efficiently, and I greatly appreciate his support.
A big thank you to the entire team at Currie Motors Isleworth for their exceptional service. Since my first visit back in 2004, I’ve always received nothing short of professionalism. 10 stars for the team!

Ps I also want to say a special thanks to the young man who took my keys when I arrived.. he's been around for at least 10 years or more , but I have to apologise as his name escapes me (I think it's Chris on the front desk with glasses).. He has always been extremely helpful and professional!

2026幎2月26日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Elle, thank you for your amazing 5 star review for our Isleworth aftersales centre. We are delighted that your MOT experience went so smoothly and appreciate your kind words about Natasha, Christopher, and indeed, Chris! We look forward to being of service to you again in the future. Thanks again.
Kind regards,
Matt, Customer Experience team

5぀星のうち5の評䟡

Excellent service

Good service, excellent input from Chris de Bruyne

2026幎2月25日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Jim, thank you for your nice 5 star review for our Isleworth aftersales centre and kind comments about Chris there. Thank you for your custom. Kind regards, Sophie, in the Customer Experience team

5぀星のうち5の評䟡

The star this time around is still Christopher

The star this time around is still Christopher. It is his second nature to help and deliver a fantastic job well done! Kudos Christopher 👏

2026幎2月19日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Chioma, thank you for your fantastic 5 star review and kind comments about Christopher. We appreciate your custom.
Kind regards,
Matt, Customer Experience team

5぀星のうち5の評䟡

Outstanding

We have hired three times from here . By far the best hire company around. The service we had from John was friendly and efficient. The cars are immaculate and reasonably priced . Upon returning and being checked we had confidence in the fact that little damages wouldn't strangely appear as has happened to us with other companies. We would definitely recommend the branch in Waltham Abbey.

2026幎2月17日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Carol, thank you for your fabulous 5 star review about our car hire team in Waltham Abbey. We are delighted that your experience was a good one and that John assisted you so well. Thank you for your custom.
Kind regards,
Sophie, in the Customer Experience team

5぀星のうち5の評䟡

I had an issue with clip on rear trim


I had an issue with clip on rear trim on my Toyota Auris,always recommended Currie Motors Isleworth as ive had a previous experience with the bodyshop had my car repaired ,the Bodyshop Manager Raj told me after i called them to ask them for advice on the clip repair and to get it looked at ,Raj was so brilliant when i got to the servicecentre,he said not a problem,book the car in and he and his bodyshop technicians got it sorted very quickly,asked me to get a coffee in reception, and ten minutes later sorted the issue,like the Currie Motors motto says in theirservicecentre,Nice people to do business with,Raj and his bodyshop team the are just brill and fantastic,people are first to complain about poor service,but at this service centre, Currie Motors Isleworth its the best in West London, thanks to the Manager Raj and his team,they get things sorted;no time wasting etc,and they get you on your way happy,just super customer care.Thankyou Currie Motors. This kind of service is very rear. You got the best staff here ,People take your Toyota to this dealership,you will leave happy. Steven Eagell need to look and take note at this kind of customer service.

2026幎2月6日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Sandeep, thank you for your wonderful 5 star review about our Isleworth aftersales centre. We really appreciate your kind comments and are delighted that Raj and his team looked after you very well. We look forward to serving you again, and again, thank you for your custom.
Kind regards, Matt, in the Customer Experience team

5぀星のうち2の評䟡

I brought my car at the beginning of December

I brought my car at the beginning of December from Currie Motor Kingston and although the service was great to begin with, I am now not happy. I have now called 3 times and emailed three times to ask for something in writing about the warranty- it would only be a one sentence email but I just want it in writing that if I go to a non-Toyota garage, the warranty still lasts for 3 years if they use Toyota parts for the service. I have even spoken to the manager Zuzana and have not received a response despite her guaranteeing that she would send me the email.

I also am querying my rearview camera- the position has changed whereby I can now see half of my number plate and although the manager checked with the garage team, they said that it's normal and the position of the camera has changed, but I'm not sure why this has happened, especially as it happened just 2 days after buying the car.

Not at all impressed with them, considering I am a repeat customer, don't think I will be going back in the future.

2026幎1月12日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Caitlin, we were disappointed to read your review about our Kingston branch and we are sorry for the inconvenience caused.

Our sales manager, Zuzana, has been in contact with you and has arranged for your car to be booked in to resolve the concerns. Assuring you of our best attention at all times.

Kind regards, Sophie, Customer Experience team

5぀星のうち1の評䟡

Open your bonnet and check the car before you leave.

My vehicle was serviced on 2/1/26. On 4/1, I wanted to check the windscreen washer fluid before my daughter drove to Cambridge. When I opened the bonnet, I noticed that the radiator cap was missing. I looked around and found it at the bottom of the windscreen.

I called them on 5/1, and they contacted me on 6/1. I was offered £50 off my next visit. However, I do not think I will use their services again. My daughter was very lucky that I checked the car before the journey; otherwise, the car could have broken down somewhere on the M25 or M11.

Their website states “trained experts at your service,” which I find questionable given this experience. I sent my car for servicing, not to create problems.

2026幎1月2日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Dear YC,

We were disappointed to read your review about our Isleworth aftersales centre.

Our technicians take pride in their work and obviously this was something that went unchecked. Therefore, we apologise that your experience did not live up to our usually very high standards.

We still would like to keep the £50 offer open to you incase you change your mind and visit us again in the future.

Kind regards,
Sophie, Customer Experience team

5぀星のうち1の評䟡

Very poor quality

Very poor quality, please avoid, definitely do not do your service here unless you want to be ripped off and end up finding your car in a worse state than before service! I had a routine service here, was told wipers needed replacing (they were completely fine) air con needed cleaning regas etc
 charged well over 600 pounds, ended up with faulty wipers which do not work and leave a scratch water mark distorting driving vision constantly. Customer service team dismissive and unhelpful. Worst experience ever, extremely disappointing

2026幎1月26日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Dear Tanya, We were disappointed to read of your experience at our Lexus Twickenham branch during your service and apologise for the inconvenience it has caused you. We understand that our Aftersales Director has been in contact with you. Assuring you of our best attention at all times.
Kind regards, Matt, Customer Experience team

5぀星のうち5の評䟡

Support and customer service provided


Support and customer service provided by Rashan near Kingston was ontime, seemless and top notch.

2026幎1月24日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Chibby, thank you for your fabulous 5 star review for our Kingston team. We are delighted that Rashuan assisted you so well and we appreciate your custom.
Kind regards,
Matt, Customer Experience team

5぀星のうち1の評䟡

Disappointing experience, below Lexus brand expectations

Dear Sophie,

Your response is unacceptable. It is clear no meaningful investigation took place before replying. Your message appears to be a generic attempt to protect the dealership’s public image rather than address the concerns raised.

Had you reviewed the email correspondence from the Sales Agent, you would see the facts support my complaint regarding unprofessional tone, dismissive behaviour, and refusal to engage with evidence and market comparisons.

Your statement that you can only offer what you believe a car is worth does not explain why your valuation was significantly below market norms and inconsistent with multiple other official Lexus dealers. This is a serious failure of standards and reflects poorly on the Lexus brand.

I request that this matter is escalated to Lexus UK for a full review. I am confident that Lexus UK, upon reviewing the facts, will agree my concerns are justified.

Mr Ladwa

Disappointing experience, below Lexus brand expectations

Advice to prospective customers: proceed with caution.

My experience with this Lexus dealership was disappointing and fell well short of the standards one would reasonably expect from a prestige brand.

In particular, my dealings with James Greenaway were marked by a lack of professionalism. I found the communication dismissive in tone and, at times, suggestive that I lacked understanding as a customer, rather than engaging constructively with evidence and market comparisons provided.

The trade-in valuation offered for my vehicle was significantly below market norms and inconsistent with offers from other official Lexus dealers. When this discrepancy was raised, it was not addressed substantively.

Customers typically choose Lexus because of its reputation for integrity, transparency, and high-quality client care. Unfortunately, that expectation was not met on this occasion. I ultimately received a far more professional and commercially reasonable experience elsewhere within the Lexus dealer network.

2026幎1月22日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Vinay, we were very sorry that you were disappointed with our services. We can only give a customer what, we believe, the car is worth.

We are sorry that we could not be of assistance at this time.

Kind regards,
Sophie, Customer Experience team

5぀星のうち5の評䟡

Great Service

Recently had my car serviced at Toyota Currie Motors Isleworth and the business was a pleasure to deal with. Jason and the reception team were all extremely helpful, friendly and knowledgeable. I was kept updated regularly as to what work was required and when the car would be ready. I will definitely be returning here .

2025幎12月10日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Mark, thank you for your amazing 1 star review for our Isleworth aftersales centre. We are delighted that Jason and his team looked after you very well and we appreciate your custom. Wishing you all good wishes for the new year.
Kind regards, Sophie, Customer Experience team

5぀星のうち5の評䟡

Just popped in to get a headlamp


Just popped in to get a headlamp replaced at short notice. Excellent service and Chris De Bruyne could not have been more helpful

2025幎12月16日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Michael, thank you for your lovely 5 star review about our Isleworth aftersales centre. We are pleased that Chris De Bruyne assisted you so well. Thanks again.
Kind regards,
Matt, Customer Experience team

5぀星のうち5の評䟡

First Class Service

I would like to both praise and thank Philip Greally for the first class customer care that he provided recently. I visited the Lexus Showroom to look at the LBX. Philip was brilliant! He gave me so much time, answered all of my questions very thoroughly and even arranged for a test drive. A few days later Philip patiently repeated the same process with my wife so that we could both see the car together. We both really liked the LBX and have now ordered the car.
At no time did we feel rushed or under any pressure, and thanks to his thoughtful manner and great customer care, he ensured that our visits to the showroom were a great experience. Philip made everything so straightforward. He is a real asset to The Lexus sales team and we are very grateful that we were so ably assisted by him. Thank you very much Philip, excellent service and we recommend you with the highest endorsement!

2025幎12月2日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Graham, thank you for your amazing 5 star review about our Lexus Twickenham dealership. We are delighted that you were looked after so well there and by Philip Greally, in particular. We appreciate your kind words. Wishing you many happy motoring miles in your new LBX! Thank you again.
Kind regards,
Matt, in the Customer Experience team

5぀星のうち5の評䟡

Denise and her wonderful team serviced


Denise and her wonderful team serviced my car at short notice. They gave me an honest appraisal which was affordable and undertook the work quickly and efficiently. Then just to crown it all my car was returned clean and shining. Wow

2025幎12月2日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Raymond, thank you so much for your lovely 5 star review for our Isleworth aftersales branch. We are delighted that your experience went so smoothly and that Denise and team looked after you so well. Thanks for your custom.
Kind regards, Sophie, Customer Experience team

5぀星のうち5の評䟡

Thank you to zuzana, Alex

Once again What a amazing experience!! The team at was absolutely incredible, especially Zuzana, and Alex who went above and beyond to help with the finance approved, Answered all the questions asked with detail Not only was the team and their service great, cannot wait to collect the car I would love to recommend anyone to go and see Zuzana and Alex in curries motors Kingston if you are looking to get new or used car

2025幎11月18日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Adeel, thank you so much for your fantastic 5 star review for our Kingston team! We are delighted that you were looked after there so well by Zuzana and Alex. Wishing you many happy motoring miles in your car! Thanks again.
Kind regards,
Matt, Customer Experience team

5぀星のうち5の評䟡

Outstanding service



I took my car in for its scheduled service and the experience was fantastic. The work was completed in the morning within just a couple of hours, and everything was handled smoothly and professionally. The team also provided helpful advice throughout the process.

A very special thanks to the service adviser, Mariam Seroukh, who was outstanding. She looked after me from the initial booking right through to the end.

Thank you, Currie Motors Isleworth.
Highly recommended!

2025幎11月21日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Sam, thank you for your amazing 5 star review for our Isleworth aftersales branch. We are delighted that your service went so smoothly and that Mariam assisted you in an efficient manner. We appreciate your kind words and look forward to serving you again in the future.
Kind regards,
Matt, Customer Experience team

5぀星のうち1の評䟡

Crikey I must have a short memory

Crikey I must have a short memory - just took my Lexus NX in to get serviced and for the 3rd time they found a foreign object in the tyre, with an unrepairable puncture. Happened in 2020 and 202I and now again in 2025. Low mileage, no tyre pressure drop, and no nearby building work. Co-incidence or just plain unlucky? I will never know as didn't scan the tyres before dropping off, but makes me suspicious and as no one was available for service drop off at 8am, I didn't have the chance to joke about finding nails in my tyres again, like I have done in previous years.

2025幎11月11日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Euan, thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with our service on your last visit. Unfortunately, debris on the road can sometimes cause tyre damage, and whilst we are often able to carry out puncture repairs, in this case, the nail entered too close to the inner edge of the tyre for a safe repair to be made.
Your safety is always our top priority and our technicians have to follow strict manufacturer guidelines to ensure the integrity of your vehicle. Our Customer Experience Manager has already been in contact with you to discuss your concerns and we are disappointed that we were unable to assist you on this occasion.
Kind regards, Sophie, Customer Experience team

5぀星のうち5の評䟡

Very helpful.

Was easy to sell and buy car same day. Dimitri made it easy and continued to check to see if I was happy with the car.

2025幎9月18日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi Kathy, thank you so much for your lovely 5 star review about our Lexus Twickenham dealership. We are delighted that you were looked after so well and by Dumitru, in particular. Wishing you many happy motoring miles in your new purchase! Thanks again.
Kind regards,
Matt, Customer Experience team

5぀星のうち5の評䟡

Great buying experience

We recently bought a new C-HR which is our second Toyota from Currie Motors (we also have a Yaris Cross). We have found the staff to be "nice" (as claimed in their slogan), but also helpful, honest and down to earth. Mehdi did a great job getting us the car we wanted, despite some hiccups along the way due to what Toyota was able to supply (spec, colour etc). He was proactive, responsive, clear and fair in terms of negotiation.
Also a word on Toyotas generally - they are really good cars: they are well built with clever and stylish design and have a great reputation for reliability.... the 10 year warranty gives comfort that Toyota back their product.

2025幎10月30日
自発的なレビュヌ
Currie Motors Group UK ロゎ

Currie Motors Group UK からの回答

Hi CT, thank you for your amazing 5 star review for our Great West Road dealership. We are delighted that you were looked after so well and by Mehdi, in particular. Thank you for your praise about our cars and kind words in general. We wish you many happy motoring miles in your new C-HR!
Kind regards,
Sophie, Customer Experience Team

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