Currie Motors Group UK レビュー 

1,947
•
TrustScore 5段階評価の4

4.0

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5つ星のうち5の評価

Currie motors service reception team are really excellent when it comes to customer care. I Took my van to Currie motors Isleworth when it had issues. The moment I stepped in to leave my Van, ther... もっと見る

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5つ星のうち5の評価

This is my second visit to Currie Toyota in Isleworth and I specifically chose this location because of the outstanding customer care provide by Christopher De Bruyne and Em (didn’t catch her full nam... もっと見る

企業が回答しました

5つ星のうち1の評価

Booked service at Currie Motors Isleworth - express service will take an hour or so. Not happening sitting in their reception area for an hour then received a email & text stating vehicle just been re... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a repair and chassis wax recall on my Toyota Hilux, I went to my local Toyota repair branch (Isleworth) and was seen/greeted by one of their agents, (Christopher De Bruyne), the service was... もっと見る

企業が回答しました

企業情報

  1. カーディーラー
  2. ・
  3. トヨタ ディーラー
  4. レクサス ディーラー
  5. 中古車ディーラー

さまざまな外部ソースから提供された情報

Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.


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4.0

ほぼ満足

TrustScore 5段階評価の4

1947件のレビュー

5つ星
4つ星
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 90%に回答しています

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4.0

すべてのレビュー

(1,947)

過去12か月のレビュー数: 63件

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5つ星のうち5の評価

Mariam Hajaja-Serroukh delivered…

Mariam Hajaja-Serroukh delivered excellent customer service. I was made to feel very appreciated for being a Toyota customer.

2025年1月27日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Baljit,
Thank you for taking the time to leave us a five star review. We appreciate not only your feedback, but your custom.
Kind regards,
Matthew,
The Customer Experience Team

5つ星のうち5の評価

Recently bought a car from Lexus…

Recently bought a car from Lexus Twickenham. Dumitru Serbin was very helpful and supportive with timely communication and efficient service as well as useful follow up customer support

2024年12月8日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Jude,
Thank you for your five star rating and review. We are pleased to hear Dumitru was helpful during your visit. We look forward to welcoming you again in the future.
Kind regards,
Sophie,
The customer Experience Team

5つ星のうち5の評価

Great customer service from Emily…

Great customer service from Emily Butler. So helpful and efficient. Service was quick, pleasant waiting area, everybody very friendly. No complaints whatsoever.

2025年1月16日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello,
Thank you for your five star review. We are pleased that you had a positive experience and our team were able to assist you during your visit. We look forward to welcoming you again in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Great experience

Great experience! Emily Butler provided professional, and excellent service! She is very polite and helpful. Highly recommend.
Also, Rihanna went out of her way to help. Much appreciated.

2025年1月8日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Ashish, Thank you for taking the time to leave us a five star review. We are pleased to hear you had such a positive experience when visiting us. We look forward to seeing you again in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Brilliant customer service!

I had the pleasure of meeting Alex and Hadi, both very nice people who went the extra mile in helping me purchase a car. As a woman, it can be intimidating going into a car showroom but they were friendly and supportive! Definitely recommend dealing with these guys. Thanks so much I love my new car 😁

2025年1月10日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Lena,
Thank you for leaving us a lovely review. We are so happy to hear that Alex and Hadi were pleasant during your visit and that you found us to be friendly and supportive. Thank you for your custom- we wish you many miles of smiles in your new car!
Best wishes,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

I’ve used currie motors many times over

I’ve used currie motors many times over the years
Excellent service.
Excellent customer care.
Excellent experience.
With excellent prices .
Friendly staff always would not use another car hire service I frequently use isleworth on the worton road would 100% recommend to friends and family and the public!!!!

2024年12月12日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Jody, thank you for taking the time to leave us a five star review. We are so pleased that as a continued customer of ours that you have consistently had positive experiences. Thank you and we look forward to seeing you again in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Great customer service from Miriam at…

Great customer service from Miriam at the Isleworth Service Centre, with the engineers/ mechanics communicating the issue cause and fixing it effectively and promptly.

2024年12月31日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Amanda,
Thank you for your five star rating and review of our Currie Motors Isleworth Service Centre. We are pleased to hear that Miriam made a lasting impression and that you were satisfied with the outcome.
Kind regards,
Matthew,
The Customer Experience Team

5つ星のうち5の評価

Very efficient and prompt service lead…

Very efficient and prompt service lead by Emily of the Isleworth branch. She was very courteous, helpful and quick in addressing requirements which I provided at the time I handed the car over...one my best experiences with Isleworth.

2024年12月12日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Ayad,
Thank you for your wonderful five star review. We are pleased Emily was able to assist you during your visit to our Isleworth Service centre and you found her to be helpful. We appreciate your positive feedback and look forward to seeing you again in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち1の評価

Terrible service,

Terrible service,

They All try to get your money but when It comes to the service you get A Big Zero for a Hero!!! Do Not GO To Currie Motors Twickenham please!!!

2024年12月6日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Ivan,
I understand we have already responded to you and your matter has been dealt with.
Kind regards,
Sophie
The Customer Experience Team

5つ星のうち5の評価

Excellent service by Mariam

Great customer service provided by Mariam at currie Motors Toyota at Isleworth. Even though she is new at work, she was efficient and provided excellent service. Thank you Mariam!!!

2024年11月25日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Anjna,
Thank you for a wonderful five star review. We are pleased you had a positive experience and found Mariam to be helpful during your visit.
We look forward to welcoming you again.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち1の評価

Scam run faster!I have booked a car and…

Scam run faster!I have booked a car and recive booking number.after days they tell me...we don't have enough cars and we give not what you booked but one's 3time more expensive for 6 people and more!I think was a joke 🤣but with this company you're losing your time!

2024年11月14日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Robert,
Thank you for taking the time to leave us a review. It is disappointing to learn that we did not live up to your expectations on this occasion. Hopefully we can serve you in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Great service

Great service. Could not have asked for a better experience. Held my hand throughout the whole process. Timely, valuable communications and prompt service. Went out of their way to ensure I was able to pickup my car on the day. Felt at home... not many dealerships offer this kind of service.

2024年11月13日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Rohit,
Thank you very much for your five star review. We are pleased you had a positive experience when visiting Lexus Twickenham and that the team were helpful during your visit. We look forward to welcoming you back in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Excellent service

Excellent service, kept up to date throughout the day about progress and time of collection. Very happy, special mention about Coral who looked after me, thanks!

2024年10月22日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello,
Thank you for taking the time leave us a five star review. We are pleased that you had a positive experience when visiting Lexus Twickenham and the service you received. We look forward to welcoming you again in the future.
Kind regards,
Matthew,
The Customer Experience Team

5つ星のうち5の評価

Never a bad experience.

I have been using Curries Isleworth for years now. I have never had a bad experience.
A special mention to Coral with whom I was dealing directly.

2024年10月17日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Max,
Thank you for your five star review. It is fantastic to hear that, as a loyal customer of ours, you have been consistently pleased with the service you receive. We appreciate your custom and look forward to welcoming you back in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Very helpful..and quick..helpful …

Very helpful..and quick..helpful customer service..thankss

2024年10月15日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Murat, Thank you for your five star review. It is great to hear you had a positive experience at Currie Motors Twickenham.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service, fast and efficient car service. Coral was friendly and helpful, talking me through the service plan and answering my query about a spare part for the car.

2024年10月11日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello,
Thank you very much for your wonderful five star review. We are pleased you had such a positive experience when visiting out Isleworth Service Centre. We look forward to welcoming you back again in the future.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Natasha Currie Motors Twickenha

I am more than happy to leave a positive about my experience with Currie Motors at Twickenham. Natasha at Twickenham was great from start to finish. Natasha has great communication skills. Natasha was friendly knowledgeable and always ready to assist and explain things very clearly to me. The whole process with Natasha was very transparent in a friendly and hospitable environment. It was a pleasure to meet her and purchase a car with her assistance.

2024年9月9日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Eamon,
Thank you for your fantastic review and for rating us five stars. We're pleased to hear that you were satisfied with Natasha's customer service at Currie Motors Twickenham. Thank you for your custom, and we wish you many miles of smiles with your new car. We look forward to welcoming you again in the future.
Kind regards,
Matthew,
The Customer Experience Team

5つ星のうち5の評価

Efficient and good value!

Very efficient and quick pick up and drop off. Friendly and helpful customer service over the phone and at the location. Good price and definitely recommend!

2024年8月29日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hello Tristan,
Thank you for your 5 star rating and feedback of your visit to our Twickenham dealership. Thank you for your custom. We look forward to seeing you again.
Kind regards,
Matthew,
The Customer Experience Team

5つ星のうち1の評価

Disappointing service

Dear All , First time me and my daughter have gone here to view a car. First impressions not good had to wait 20 mins approximately, I understand they were not too busy. But only when a staff member Sat down at the front desk I actually went to him for help, he was OK but after a few mins he could not have got rid of us quickly enough. Just said we have only 3 cars here that's it onside and we don't have any online, his words. Best thing we did was to get away and went to Renault who were amazing, even they were closing they were very accommodating, made us comfortable and great service. This is how it should be. Good luck

2024年10月5日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Dear Aj,
Thank you for your feedback. Unfortunately, we could not find your details in our system, so we are unable to look into your experience further. We always recommend booking an appointment to avoid waiting. It was unfortunate that you had to wait longer than expected. We apologise for our service which did not meet your expectations. If you would like to discuss this in more detail, please feel free to call us directly.
Kind regards,
Sophie,
The Customer Experience Team

5つ星のうち5の評価

Recently had my Toyota MOT'd at Currie…

Recently had my Toyota MOT'd at Currie Motors Isleworth, whole process was easy and straightforward.
Coral who booked us in couldn't have been more helpful, she explained all that would take place.
They also kept us informed of every step and when it was available to pick up.
Very impressive service.

2024年10月1日
自発的なレビュー
Currie Motors Group UK ロゴ

Currie Motors Group UK からの回答

Hi Simon,
Thank you for your glowing five star review. It is great to hear that you found the process of having your vehicle serviced easy and straightforward. We will be sure to pass your positive feedback on to Coral and the rest of the team.
Kind regards,
Sophie,
The Customer Experience Team

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