The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... ãã£ãšèŠã
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Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... ãã£ãšèŠã
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From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what youâve got to do. Communication from Cycle2work was very g... ãã£ãšèŠã
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Great process from start to finish, really helpful that the cycle shop knew exactly what I needed to do too :-).
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Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
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Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, è±åœ
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
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Super easy to apply
Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.
2026幎7æ15æ¥
Cyclescheme ããã®åç
Hello Lucy,
Thank you for taking the time to leave a review.
We're so happy to hear that you found our application process easy and our communication clear and informative. We appreciate you sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Innes,
Thank you for taking the time to leave a review.
We're happy to hear that our product is clear, easy to use, and speedy for you. We appreciate your positive feedback!
Kind regards
The team at Cyclescheme
SImple and fantastic value
The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!
2026幎7æ10æ¥
Cyclescheme ããã®åç
Hello Kevin,
Thank you for leaving a review.
We are so happy to hear that our process was simple and that our calculator was helpful in finding the perfect bike for your needs. It's wonderful to know you are enjoying your new dark red bike and that it goes like the wind! Thank you for sharing your positive experience with us.
Kind regards
The team at Cyclescheme
Cycle to Work Scheme
The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.
2026幎7æ10æ¥
Cyclescheme ããã®åç
Hello Andrew,
Thank you for taking
We're so glad to hear that our application process was straightforward for you! It's wonderful to know that you were able to secure your bike of choice at a convenient local retailer for collection and tune-up. We appreciate your positive feedback.
Kind regards
The team at Cyclescheme
This is such a great idea
This is such a great idea, really easy to use and gives you a great opportunity to save.
2026幎6æ25æ¥
Cyclescheme ããã®åç
Hello Mason,
Thank you for leaving a review.
We're so happy to hear you find our service easy to use and that it helps you save. Thank you for your wonderful feedback!
Kind regards
The team at Cyclescheme
Very easy and quick to completeâŠ
Very easy and quick to complete process. Only took a couple of days to approve and then I was able to order new bike. This is my 2nd bike through Cyclescheme, would highly recommend
2026幎7æ4æ¥
Cyclescheme ããã®åç
Hello Karen,
Thank you for taking the time to leave a review.
We're so happy to hear that you found the process easy and quick, and that you're enjoying your second bike through us! Thank you for your kind words and for recommending us.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Armin,
Thank you for taking the time to leave a review.
We're so happy to hear you found the process easy and worthwhile. We truly appreciate your positive feedback!
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Rowan,
Thank you for leaving a review.
Thank you for your wonderful review! We are so glad to hear that your experience with us was quick and easy, and that you felt confident with our bike check and fitting process. We appreciate your trust in our service.
Kind regards
The team at Cyclescheme
Move your legs to feel alive
The idea of the scheeme is good, my company gave good information and was quick with the paper work, and the dealer is being very kind.
2026幎7æ2æ¥
Cyclescheme ããã®åç
Hello Jose,
Thank you for leaving a review.
We're so glad to hear that our scheme's concept resonated with you and that our team provided excellent information and prompt paperwork. We appreciate your kind words about our dealer.
Kind regards
The team at Cyclescheme
A positive experience, with one thing to flag
Cyclescheme itself was really good â clear process, fast replies, always helpful when I had questions.
The delay was on the payment by my company's side, after the certificate was approved. Not anyone's fault really, just slow internal steps, but I ended up being the one following it up, again and again, on my own.
My feedback for Cyclescheme: after approval, that is the moment things can go quiet. A proactive follow-up with the employer at that point would help a lot, so the employee is not left chasing it alone.
Overall: a good scheme, just needs a bit more support at the handover stage, so people don't feel they are pushing it forward by themselves.
2026幎7æ6æ¥
Cyclescheme ããã®åç
Hello Valeria,
Thank you for taking the time to leave a review.
We truly appreciate your positive feedback regarding our clear process and helpful support. Your suggestion for proactive follow-up with employers/employees after certificate approval is invaluable and we'll pass that forward for you.
Kind regards
The team at Cyclescheme
Don't forget delivery
The people behind the scenes were very helpful when helping me resolve first of all requesting a new voucher value and second of all changing shop. However, there are a few pitfalls I found frustrating. When purchasing online with Evans cycles (I gather it would be the same anywhere else), I was purchasing things for myself under the scheme and some things for my wife. There was no mechanism to top up the funds on the order to cover my wifes items meaning I had to make a second order and hence pay two rounds of delivery costs. It's a shame there isn't a mechanism to identify which items on an order should be covered by the voucher such that people buying more can stick to a single order and not multiply up the delivery costs. I also hadn't considered the delivery cost at all when determining my voucher value which meant I had to drop an item off my purchase, so a warning to others not to be as foolish as I was.
2026幎5æ18æ¥
Cyclescheme ããã®åç
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear our customer service was able to help you out when needed.
Unfortunately, HMRC/Department for Transport changed the ruling regarding 'top-ups' at the start of 2020 (when scheme limits were removed). This is most likely due to issues regarding 'duel ownership' of the equipment, which goes against the process of it being a Hire agreement.
As Evans cannot identify (via their systems) which items are for you and which are for your wife, it simply stops the transaction from happening to make sure the rules are adhered to. You are able to include the postage cost within the certificate value (in fact we recommend it as you'll save the Tax/NI), but that would only cover your own order.
We hope that at least sheds some light on the process.
Kind regards
The team at Cyclescheme
Really easy process
Really easy process. Had my certificate within the week and the bicycle shortly thereafter. Second time using Cyclescheme.
2026幎6æ20æ¥
Cyclescheme ããã®åç
Hello SB,
Thank you for taking the time to leave a review.
We're so glad to hear that your Cyclescheme experience was easy and efficient, and that you received your certificate and bicycle so quickly! Thank you for your continued support.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Joe,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback and glad you found the process straight forward.
Kind regards
Pure Card Team
First and last time
An absolute drama of an event from lying couriers who couldnât be bothered to turn up on two separate occasions to the online retailer who couldnât give two hoots about any issue once they had your order. This will be the first and last time!
2026幎7æ5æ¥
Cyclescheme ããã®åç
Hello John,
Thank you for taking the time to leave a review and very sorry to hear you have had some issues receiving your bike.
If you would like us to note this on your certificate, please do contact the customer service team who will be happy to do so for you.
The team can be reached on 0344 879 5101 or info@cyclescheme.co.uk
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Leigh,
Thank you for taking the time to leave a review.
We're so happy to hear you had a 5-star experience! We truly appreciate your recommendation.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Maria,
Thank you for taking the time to leave a review.
We're so happy to hear that you found our process easy and efficient! We appreciate your positive feedback.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Viorel,
Thank you for taking the time to leave a review.
Google translate: Sunt foarte mulÈumit de bicicleta = I am very satisfied with the bicycle.
We are pleased you are happy with your bike and hope you enjoying riding it!
Kind regards
Pure Card Team
Good customer service and excellentâŠ
Good customer service and excellent bikes in store.
2026幎7æ3æ¥
Cyclescheme ããã®åç
Hello David,
Thank you for taking the time to leave a review.
We are so glad to hear you enjoyed our customer service and bike selection. We appreciate your kind words!
Kind regards
The team at Cyclescheme
Online access reasonably straightâŠ
Online access reasonably straight forwards and secure.
I could be improved by speeding up the issuing of the note, it took less than 1 day for WSP to approve and over 14 days for Cycle scheme to issue the certificate of approval to complete the purchase,
2026幎6æ29æ¥
Cyclescheme ããã®åç
Hello Daniel,
Thank you for taking the time to leave a review.
Here at Cyclescheme we always aim to released certificates as fast as possible, however we are also tied to the employers own in house processing times.
We will always get your certificate out as soon as it is ready.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback.
Kind regards
The team at Cyclescheme
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