I rang Danbro a week before I was paid to ask again if my hourly rate was the same as the email sent to me by the agency - This email did not state an umbrella rate at all, I was assured that my hou... ãã£ãšèŠã
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Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in laymanâs terms which is a breath of fresh air. Answered all my questions but was also super fr... ãã£ãšèŠã
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Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
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An easy experience setting up contract with them. Easy process, friendly staff, I look forward to a newly built relationship with them across my contractual requirements. Many thanks
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Danbro Umbrella ã«ã€ããŠ
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Why Choose Danbro Umbrella?
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Simple Pricing.
Competitive Margin.
No Hidden Fees.
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Jubilee House, East Beach, FY8 5FT, Lytham, è±åœ
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4.4
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I found that Danbro were very helpfulâŠ
I found that Danbro were very helpful and more than willing to take the time to explain something.
More than happy to recommend them to others
2025幎12æ4æ¥
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Danbro Umbrella ããã®åç
Hi Daryl,
Thank you for the review. We're always happy to help!
We greatly appreciate the recommendation.
Kind Regards,
Charlie @ Danbro
Great customer service
It was a great experience due to the time and patience taken to explain the process, all while adding a personal touch.
2025幎11æ28æ¥
Danbro Umbrella ããã®åç
Hi Doris,
Thank you for the review. We're glad you experienced our blend of professional and personal service!
Kind Regards,
Charlie @ Danbro
Overly and unnecessarily cumbersomeâŠ
Overly and unnecessarily cumbersome registration and verification processes - underpinned by slow performing systems, and could get hold of the consultant directly dealing with my account.
2025幎11æ24æ¥
Danbro Umbrella ããã®åç
Thank you for taking the time to leave a review.
Weâre sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Danbro Umbrella ããã®åç
Hi Peter,
Thank you for leaving a review. We're glad to hear your initial experience with us has been good, and we look forward to the opportunity to ensuring your overall experience is even better!
Kind Regards,
Charlie @ Danbro
Been with Danbro for a while andâŠ
Been with Danbro for a while and whenever I have any issues always helps straight away and make things simple and Evie makes it really straightforward fantastic customer service
2025幎11æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Danbro Umbrella ããã®åç
Thank you for your review Daniel.
We're delighted that you've experienced our efficient and effective customer service over the time you've been with us.
Kind Regards,
Charlie @ Danbro
I had a query about my payslip
I had a query about my payslip. Kim Parkin was extremely helpful and patient. Great customer experience.
2025幎11æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Danbro Umbrella ããã®åç
Hi there,
Thank you for your review. It's brilliant to hear that Kim was able to resolve your payslip query and provide a positive customer experience.
Kind Regards,
Charlie @ Danbro
Danbro Umbrella ããã®åç
Hi Julie,
Thank you for leaving a review. We're glad to hear you found our customer service quick and effective.
Kind Regards,
Charlie @ Danbro
Danbro Umbrella ããã®åç
Hi Alan,
Thank you for taking the time to leave a review. It's great to hear you've found our processes straightforward!
Kind Regards,
Charlie @ Danbro
Danbro have professionally looked afterâŠ
Danbro have professionally looked after my pay for over 2 years with no fuss. On the rare occasion I have needed to call the staff have been friendly and helpful and answered my questions quickly. I would recommend them.
2025幎11æ10æ¥
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Danbro Umbrella ããã®åç
Hi Dave,
Many thanks for leaving a review. We're glad to hear you've have a good experience with us over the last 2 years +. We greatly appreciate your recommendation.
Kind Regards,
Charlie @ Danbro
Absolutely shocking
Absolutely shocking. Tried to contact senior management with regards to my tax documents. They didnât respond to numerous requests including a booked appointment that Danbro never kept.
2025幎11æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Danbro Umbrella ããã®åç
Thank you for taking the time to leave a review.
Weâre sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Thanks and Kind Regards,
Your Team at Danbro
Danbro Umbrella ããã®åç
Hi Andy,
Thank you for leaving a review. We're delighted to hear that you've had a positive experience with us!
Kind Regards,
Charlie @ Danbro
Excellent communicationâŠ
Excellent communication both by phone and email.
Your electronic systems for registration and contract sign off are really straight forward and easy to navigate.
2025幎10æ21æ¥
Danbro Umbrella ããã®åç
Hi Nick,
Thank you for taking the time to leave a review. We've recently redesigned our online registration portal, so we're delighted to hear that you found it easy to use!
Kind Regards,
Charlie @ Danbro
Trafalgar customer service is the best..
Trafalgar customer service is excellent. They communicate fast. Resolve the issue quickly. My experience with Billie who helps me to get a document was excellent.
2025幎10æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Danbro Umbrella ããã®åç
Hi Ajith,
Thank you for your review. We'll be sure to pass your kind words on to our friends at Trafalgar.
Kind Regards,
Charlie @ Danbro
Iâve had a great experience...
Iâve had a great experience with Danbro, really easy to deal with and everything kept simple and straightforward. What stood out most was how personal and responsive they were. It was always easy to get hold of someone, and whoever I spoke to could actually help quickly without being passed around.
2025幎10æ15æ¥
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Danbro Umbrella ããã®åç
Thank you for your review, Masa.
Here at Danbro, we take pride in the way we deliver our service: streamlined by modern technology, but underpinned by real people who care. It's great to hear that this has been reflected in the experience you've had.
Kind Regards,
Charlie @ Danbro
Danbro Umbrella ããã®åç
Hi there,
Thank you for your review. We're glad to hear you had a good experience with our team and all your questions were answered effectively.
Kind Regards,
Charlie @ Danbro
Sophie did a great job sorting ourâŠ
Sophie did a great job sorting our expenses out so we got them paid
2025幎10æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Danbro Umbrella ããã®åç
Hi Jason,
Thank you for taking the time to leave a review.
We're delighted to hear Sophie was able to process your expense claim efficiently!
Kind Regards,
Charlie @ Danbro
All emails are âno replyâ.
All emails are âno replyâ.
I would like a contact point
2025幎10æ7æ¥
Danbro Umbrella ããã®åç
Hi Tracy,
Thank you for your review. We're sorry to hear you've had difficulty contacting us.
For future contact with us, please note our website displays our contact phone number (01253 600 140) and email address (enquiries@danbro.co.uk).
Alternatively you can reach us via the get in touch form or via the live chat function on our website.
We also actively check-in all our contractors once any contract has been approved.
A member of our customer experience team should now have been in contact with you to discuss any further queries.
We do hope that this addresses any concerns you have about communications with ourselves, and encourage you to reach out via any of the methods above should you require further assistance.
Kind regards,
Charlie @ Danbro
Very nice person on the phone quick andâŠ
Very nice person on the phone quick and easy to get setup for payments
2025幎10æ9æ¥
Danbro Umbrella ããã®åç
Hi Adam,
Thank you for your review. We're glad we were able to help get you set-up quickly and efficiently, and look forward to working with you!
Kind Regards,
Charlie @ Danbro
Danbro Umbrella ããã®åç
Thank you for sharing your kind words, Danielle!
Kind Regards,
Charlie @ Danbro
Very easy to set up
Very easy to set up and my contact, John, helped me every step of the way. All my questions were answered and good communication was forthcoming throughout the process. Thank you Danbro!
2025幎10æ9æ¥
Danbro Umbrella ããã®åç
Hi Amanda,
Thank you for taking the time to leave a review. We're glad to hear your experience of getting set up with us was smooth and straightforward!
Kind Regards,
Charlie @ Danbro
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