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連絡先

2.0

期埅以䞋

TrustScore 5段階評䟡の2

10件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

A warning to everyone

A warning to everyone. Do not order from this site. I placed an order, using PayPal. Although I kept getting emails saying my order was on the way, nothing has been received. I attempted to access their website today and my own security came up with the message 'Website Blocked - Could be a false e-store'. Paypal were showing an email connected to the site (scenteed.com). I tried to access this, but couldn't get anything up on my screen. I then contacted Paypal which has sorted out the problem and a refund is now on it's way to me. Just don't go near this site!

2026幎5月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Can’t give them a zero

Can’t give them a zero!
Awful! Ordered on Feb 7th, after 2 weeks of me emailing for an update I was told it was out of stock and they were making more
 would be shipped end of Feb. Arrived March 28th.. completely different to what was seen in the videos on socials! Currently in an email exchange about a refund. Complete rip offs.. wish I’d have just bought the jacket from Puffit in the first place (as this is the brand in the ad!) Avoid!!

2026幎4月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Warning do not purchase

I actually wouldn’t even rate this 1 star. I purchased a jacket took 2 months to arrive. I asked to cancel as had to purchase from elsewhere as not received. They would not cancel. Jacket arrived smells really bad, and is no longer required. They are refusing to refund me saying I need to return at my own cost but warehouse is not in UK have not issued returns label or given address and only offering me 30% refund.

2026幎3月30日
自発的なレビュヌ
5぀星のうち1の評䟡

As other comments have said

As other comments have said. Not a great company. Jacket eventually arrived, although it is leopard print it is a completely different style.

The sizing is off also, ordered a 14-16 and more like 12-14.

Tried to send back and they asked for a load of information and pictures.

They offered us a 30% refund, and wouldn’t give us a return address.

2026幎2月28日
自発的なレビュヌ
5぀星のうち1の評䟡

AVOID THIS COMPANY

I ordered 2 items from their website. I got an email to say my order was being processed and then heard nothing else. When i kept checking the email for an update on my order there was no change. I emailed them after a week and got a reply to say my order would take 10 days because the items had sold out. I then emailed after these 10 days for an update to get a reply 2 days later to say the order would be sent in the next 7 days. I wish i had never bothered. I have reported the issue to Klarna and they have suspended the next 2 installments. I wish i had never bothered and would avoid this company at all costs. A definite scam.

2026幎2月4日
自発的なレビュヌ
5぀星のうち1の評䟡

AVOID THIS COMPANY !!!!!

AVOID THIS COMPANY !!!!!!
I stupidly bought from this company after seeing an ad on instagram. After placing the order there was no communication. I asked for a tracking number about 2 weeks later and was given a number that linked to the track718 web site. It’s known for being a scam delivery site and you cant click on anything to see where your package is. After I told them I knew this was a scam site and raising a case via PayPal I was sent tracking for another site that you could actually see where the package was.
The jacket turned up poor quality and smaller than what the size guide said . It had a Royal Mail label on so I don’t know if it’s been sent over from elsewhere where or whether there is actually a warehouse in the uk . I asked to send it back for a refund and was asked to send a load of photos of the package , order number , sku number and photos with the measurements of the jacket !! All things they knew so felt like they were stalling for a refund.
After a bit of back and forth where they reckoned they couldn’t issue a return unless I sent all this bs info they finally said they’d give a 20% refund and keep the jacket that doesn’t fit ! I said no to it and I wanted to return it
 was offered 30% refund instead . I said no again . I was then told I could send it back but the refund fee would cost about 20 dollars and there’s no uk return even though it came via a Royal Mail
Delivery . In the end I couldn’t be bothered to keep arguing with them , they clearly are just a scam company - they offered a 40% so I agreed and plan to give the jacket to a charity shop instead .
If I hadn’t of paid via PayPal I doubt they would have even replied or a jacket of turned up in the first . Absolutely diabolical company !!!

2026幎2月15日
自発的なレビュヌ

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