Diamonds Factory レビュー 

Brilliant customer services , made me feel very welcoming and they was also very helpful.
Highly recommend

Good website with clear pricing. And local in person support in convenient, central location.
Flexible arrangements to suit individual preferences

Ordered a diamond eternity ring online. Very easy process. Made my choices of stones, colour, clarity etc. Ordering online i was a little concerned as you cant see them , however, i needn't have worried i am over the moon with the finished item i have received its perfect and beautiful. Customer service kept me up to date with the different stages by email and it even came a little earlier than estimated time initially given. I would certainly order from Diamond Factory again without hesitation. If you are looking for something in the jewellry line then give this company a try, you won't be dissapointed. I am one happy first time customer. Thank you so much.

Got the order to me on time even though they had to remake the ring, brilliant service thank you

Whilst not the only lower-priced jewellery retailer and manufacturer, I found to be very good value for similar precious metal and genuine lab-created diamond jewellery* (as opposed to the many 'manufactured diamond-like gems' promotions online) - especially if compared to high-street jewellers.

Good communication, shipping/packaging and I was happy with the final product.

(*There is a caveat of course - I've not had the jewellery independently verified and so have to put trust in the supplier and certification provided, that the gems are indeed of the size and quality/grade described, and the ring is 100% platinum... but have no reason at present to doubt they are not)

I I’m getting bothered by Klarna about a bill that I am not paying because I never received my product

Collected our rings.

We had 2 wedding rings made to order , there were some slight changes from the original order but the communication was very poor throughout the whole process, on the day of picking them up we still didn’t know if we were going to get what we ordered, I would not use them again.

Item arrived sooner than expected. We were emailed with up to date progress. It was beautifully presented with gift bag included. Excellent service and delighted with the item purchased.

Excellent product. Excellent communication and customer service. Prompt delivery.

Diamond necklace arrived all tangled and falling out of box. Very poor quality for the price of the jewellery. Would recommend buying elsewhere.

Very happy with ring I purchased but disappointed as contacted them to ask about a wedding ring that would fit round it and I got nothing. Shame they missed out on another sale

There is a lot of choice showing products in every category. I liked being able to fine tune the stone(s) to my preference and to see how much difference in cost each tweak made.
Having chosen my piece it was very straightforward to order and pay. Email updates were sent as it was made and delivery was secure.

I have bought three rings now. Each time plenty of info given (time/delivery etc) as to what was happening. Each ring has all the details sent to you regarding size, type, colour etc, also a separate valuation certificate for that at the time. Overall a great company with a vast collection virtually all fully customisable. Highly recommend.

Great service and love the ring

The whole process was really easy, enjoyable and the team were really friendly.

I had an online consultation which was super informative with loads of different options for engagement ring style and stone placements.

The payment process was great too, with a deposit to hold the ring until it was ready to be collected, and paying the rest on the day of collection.

On the day of collection, the team were really lovely and attentive, offering kind words of support and genuine joy for the product.

Thank you to Harmanjot for our seamless experience with Diamonds Factory purchasing our wedding bands! Great service and beautiful rings !

Great choices, easy to use website. Quick delivery.

Absolutely love it , as always Diamond factory is the best exceptional quality and craftsmanship..