I mucked up a lot of the order details and these folks were prompt and polite in helping me rectify it. Appreciate you!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... もっと見る
I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... もっと見る
Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... もっと見る
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The website was easy to navigate
The website was pretty easy to navigate. I was a bit confused though because once I set my friends name as the delivery, it seemed to have made my account under his name. Other than that, simple and straightforward.
Suing this harassing company
Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges.
EDIT: Class Action lawsuit being initiated after reading more harassment stories. DBM will not be laughing all the way to the bank. Think twice before sending this to someone. Continue with this business model, continue being sued. It's just the beginning. I'm taking this company down.
EDIT 2 - If you have a similar complaint, they are required to provide the sender name and address in court. Sue them in Federal Court and you will win. Then sue the sender. Or, look for a Class Action against DBM and sign up if you've been harmed. I am initiating a Federal Claim immediately.
Terrible company. Go somewhere else
Was supposed to be delivered a week ago, but has been traveling all around with USPS. I’ve emailed multiple times, no response. Pretty sure the email they give to contact them is incorrect.
Great tasting product and fun
Everything was done in a professional manner and the recipients were very happy with their order. One even said that they were the best gummies they have ever had. What a great surprise for someone and they taste good
Great experience
Great experience. I made a mistake and it was cleared up right away. Good customer service and quality product!
This company is incredible!
This company is incredible!
I accidentally used my shop account and was sending it to myself lol. They corrected it quickly. I then noticed a different option that I hadn't seen. I asked them, again, frantically if I could change my order. They upgraded it without any issues and discounted the price difference. I am definitely going to be a long term customer, any time the need to send someone a dick bomb arises ;). Thank you so so much.
Excellent Customer Service!
Very happy!
So there was a mistake made on my end, where the bag of diks was sent to the wrong address. I immediately contacted the company, but they didn't get the email on time. They sent the bag of diks to the wrong address, BUT... they emailed me and offered to send another bag of diks to the correct address, on the house.
This is an EXCELLENT service! 10/10 would recommend to others!
Address mix up resolved!
A friend forgot to give me full address, was able to easily and smoothly get my item reshipped. Love this team so much!!
Excellent Customer Service Support
I signed up to send a package but the zip code was incorrect! I was bummed that the recipient wouldn’t receive the package. So I immediately reached out to the customer service team and it was corrected and resolved in less than a day. I highly recommend diks by mail!!!
Great customer service
Great customer service, quick response when I needed to modify the shipping on my order.
All I got was a bag of goo
Got my order on time but it was completely melted. I received a bag of goo. I even met my mailman at the box so it was melted before I even received it. If your prodect melts then you shouldn't send them out in the middle of summer. Especially without anything to keep them from melting.

Dicks By Mail からの回答
Awesome company!
Wonderful company! Lovin' the fun pranks. Also, FANTASTIC customer service. My phone auto-filled the shipping address so it was shipped to me instead of the recipient. I reached out to the customer service and they sent it to the correct address as a courtesy! How freaking dope is that. I'm so appreciative. 😁 Definitely will be sending more d!cks again soon. 🤭
Excellent customer service
Excellent customer service! Funny way to send some happiness to friends!😀😀😀
Incredibly great team to work with
Incredibly great team to work with! I’ve sent at least 10 of their products to friends / family and never fails to get me laughs!!!!!

Dicks By Mail からの回答
I was given the wrong address to send…
I was given the wrong address to send them to so I emailed support to cancel the order and they replied faster than expected and with no problem. 10/10 will be ordering if I get the right address.
I accidentally put in the wrong…
I accidentally put in the wrong delivery address I emailed them and they were able to change it right away. Shipped out the next day. I don’t know how much the recipient liked or disliked them but I thoroughly enjoyed sending them out!
Had the wrong address on there and the…
Had the wrong address on there and the guys made a quick change for me to the correct one. Have used them a few times before. Awesome!
Awesome prank!
Awesome prank!
I definitely plan to send more. Got a couple good laughs out of it.
Customer service was really great too. Thanks for working with me!
Excellent Customer Service
I have always had a great experience with this company, no problems in the past. Everyone has always gotten a laugh from their products, which taste surprisingly good. This time I messed up on the address I was shipping to and customer service was able to help me right away. Would definitely recommend.
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