Diet Direct ロゴ
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Diet Direct レビュー 

3,192
•
TrustScore 5段階評価の4.5

4.3

フィットネスと栄養のサービス
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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've tried several different foods from diet direct mainly the wonderslim products. I absolutely love them. I especially love the wafer bars,. Mushroom soup, the hot cocoa, and the pumpkin spice latte... もっと見る

5つ星のうち5の評価

If you're looking for healthy yet choosable, as in desirable, foods, then Diet Direct is for you! With a wide variety of options regarding foods and drinks, they have fewer calories, low fat, low sug... もっと見る

5つ星のうち5の評価

I’ve always been fulfilled every time I purchase our food and meals at Diet Direct. Customer service is always excellent and the delivery is on time. Our cravings are satisfied all the time without th... もっと見る

5つ星のうち5の評価

I order the hot chocolate w/ marshmallows. It's amazing! Better than any other hot chocolate, diet or regular! My order always arrives very quickly with their regular shipping, within a couple o... もっと見る

企業情報

  1. フィットネスと栄養のサービス
  2. ・
  3. ウェルネス プログラム
  4. ダイエット支援サービス
  5. 健康食品店
  6. 食品提供業者

さまざまな外部ソースから提供された情報

As demand soars for personal improvement through better nutrition, dietDirect is a trusted super-source for a range of specialty foods and supplements that empower lifestyles. From health or energy boosting specialty diets to portion-controlled weight management, we offer brands people know and love while introducing incredible products and brands to discover, like WonderSlim, our exclusive line of protein-packed meal replacements and foods. Experience the convenient, balanced nutrition that people cheer, with a taste that keeps them coming back. Visit www.dietdirect.com.

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4.3

優良

TrustScore 5段階評価の4.5

3192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(3,192)

過去12か月のレビュー数: 1件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち1の評価

My second shipment has not arrived

My second shipment has not arrived. Was to be delivered Wednesday and I have yet to see it. When I asked about it the reason was Fed Ex and COVID!!! My first order came right on time. I’m wondering if this is the norm?!

2021年1月18日
Diet Direct ロゴ

Diet Direct からの回答

Hello Christine,
Thank you for reaching out to us. We are so very sorry for the delay regarding your second shipment. While all shipping carriers are working to get back to their pre-covid delivery times there was a spike in shipping volume around the holidays from which they are still recovering. It does appear that your second shipment was caught in that spike in volume, which is why it has been delayed.

Please rest assured that this is in no way the norm, and FedEx is expecting to return to pre-covid transit times early February. In the meantime, rest assured we are absolutely happy to help you with your order.

Our Customer Care Manager will reach out to you today to further assist you. Thank you for bringing this matter to our attention and for enabling us to make this right for you. We appreciate your business and have a great day!

5つ星のうち3の評価

I am giving a score of 3 stars only…

I am giving a score of 3 stars only because I didn’t get the assortment of foods I asked for, and I felt like I was given the leftover packaged items from the many business names. Although I’m pretty sure it’s all the same, but really! If I was a NEW customer I probably would have questioned my BIG order with concerns.

2021年1月12日
Diet Direct ロゴ

Diet Direct からの回答

Hello Janice,
Thank you for reaching out to us. We are so very sorry for any confusion regarding your order. We see that you purchased one of our WonderSlim 12 Week Diet Plans. Please rest assured that we would never change your order or send you any products that were not present when the order was submitted.

Based on what you have described, it sounds like you had customized our 12 week plan at one point. The order came through with the Customer Favorites selected, however, which is our preset plan. Please rest assured we are happy to help you swap out products and to further investigate how this could have occured during the checkout process.

Our Customer Care Manager will reach out to you today to further assist you with this matter. We thank you for bringing this to our attention and for enabling us to make this right for you. We appreciate your business and have a great day!

5つ星のうち5の評価

Long time happy customer

I’ve been using your products for years. Your variety has grown! The protein bars are my go to. They have fewer calories with more protein than most bars and taste better. The snacks have gotten better and better.

2021年1月12日
5つ星のうち5の評価

Tried a couple of new products from…

Tried a couple of new products from Diet Direct since Optavia seems to be running out of things. Both of these items were really good and cheaper than their counterparts from Optavia. Other reviews on these same items were very negative, but I really enjoyed them after being on Optavia for several months.

2021年1月11日
5つ星のうち3の評価

You folks as always did a excellent…

You folks as always did a excellent job, BUT the pathetic USPS did there usual 1 star service. I still have not received my order yet as it is now sitting in Atlanta another lousy distribution point. My order sat in Fayetteville for three days before it moved to the next point and now one day sitting in Atlanta. Who knows when it will ever get here hopefully next week, if I'm lucky.

2021年1月8日
Diet Direct ロゴ

Diet Direct からの回答

Hello Joseph,
Thank you for reaching out to us and making us aware of the delays you are experiencing. We are so very sorry that your order is taking longer than usual to deliver. All shipping carriers are still experiencing delays across the board from the holiday season. We have been assured that they should resume normal shipping times here in the next couple of weeks, once they have been able to catch up from the holiday volume.

Rest assured, we are absolutely happy to assist you with this matter. Our Customer Care Manager will reach out to you today to work with you toward a resolution. Thank you for bring this matter to our attention and for enabling us to make this right for you. We appreciate your business and have a great day!

5つ星のうち5の評価

Great Experience

The reviews done by others for each item was very helpful and my order was shipped and delivered quick. It was a great experience and I’ll be ordering from here again.

2021年1月7日

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