Dimec ロゎ
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Dimec レビュヌ 

301
•
TrustScore 5段階評䟡の3.5

3.7

薬局
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レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... もっず芋る

5぀星のうち5の評䟡

I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... もっず芋る

5぀星のうち1の評䟡

Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... もっず芋る

䌁業情報

  1. 薬局

さたざたな倖郚゜ヌスから提䟛された情報

Dimec was purchased by the Co-op in September in 2018.

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3.7

たあたあ

TrustScore 5段階評䟡の3.5

301件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.7

すべおのレビュヌ

(301)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Poor...

Refuse to sell their precious products as and when they feel like it
Avoid, they are terrible

2016幎10月10日
自発的なレビュヌ
Dimec ロゎ

Dimec からの回答

Hello

We've had a look into your order and can see that it was for a product called Codeine Linctus. We have to be very careful with sales of this product as it is only intended to be used for a short period of time.

This is why we have the policy on our website you may only purchase one bottle every three months.

When going through the checkout, we can see that you ticked the 'yes' box to the question 'I have read and understood the policy on the sale and supply of this product'. However, when we look at your account, you have tried to place a number of orders well within this time frame, hence your order wasn't issued this time.

We take patient safety very carefully and felt in this instance it was best to recommend you visit your GP to assess your symptoms further rather than make additional supplies that would contravene our three month policy.

Kind regards,

DIMEC Pharmacy Team

5぀星のうち5の評䟡

Excellent service and products!

Been using DIMEC for a few months with several orders. Great and cheap deals which makes it much easier to order online than go to the pharmacy that charges you a bomb! I would defo recommend DIMEC to anyone with any pharmacy needs!
10/10 for email communication and delivery.
Best regards
D

2016幎9月15日
自発的なレビュヌ
5぀星のうち2の評䟡

Great when the goods arrive; poor experience when they don't

I had one order which went fine, and then another which went wrong. Royal Mail "lost" the parcel, so they dispatched a replacement, but to the address from the first order not the (different) address from the second order, so it didn't arrive either. I had to chase it, several times, and work out myself what had went wrong before a refund was provided. The communication frequency was poor - I had to drive it. The person I interacted with was polite, when I heard from him - no complaints about that. According to TrustPilot, 2 stars means "Poor - an inadequate experience with a lot of friction", and that about sums it up.

2016幎8月13日
自発的なレビュヌ
5぀星のうち5の評䟡

My mistake

Great service, fast reply I wrote negative feedback because I mislead pharmacies;] I get the parcel in the next day, really great service and contact!

2016幎6月28日
自発的なレビュヌ
Dimec ロゎ

Dimec からの回答

Hi there,
Your order was placed and dispatched on 15/06/16.
We've had no communication from you as to why you need a refund.
Please let us know what has happened to your order and we'll try and sort it for you as soon as possible
Kind regards,
DIMEC Pharmacy

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