Mit batteri døde i går. Jeg møder op uden forudgående aftale via SOS Vejhjælp her til morgen. Og inden min arbejdsdag er omme, er bilen klar igen. I er gode 🤩 Tak 🙏🏻
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Jeg er meget tilfreds med jeres service. Selvom i ikke havde mine dæk på værkstedet, tog i hele turen til solrød for at hente nye dæk til min bil. Vi fik en god snak imens og blev tilbudt noget kaffe.... もっと見る
Kom en halv time for tidligt, men bilen blev hevet ind med det samme, fint venteværelse med mulighed for varm kaffe og det hele, bilen var færdig i løbet af ingen tid og kun 199kr for hjulskifte… -j... もっと見る
Min bil dumpede synstjek i en anden synshal kl 12:00. Kører ned til Din Bilpartner Glostrup for at snakke om de reparationer der skal laves, hvor de siger de kan lave det med det samme, fantastisk. Kl... もっと見る
企業情報
当該企業による記述
Din Bilpartner er en landsdækkende kæde af frie værksteder, der servicerer og reparerer stort set alle biler, uanset alder og mærke. Kæden blev grundlagt i 1985 og er dermed Danmarks ældste frie værkstedskæde. Vi tager løbende kurser og efteruddannelser, rydder op på værkstedet og køber nyt udstyr, så vi kan tage hånd om din bil hurtigt og godt. Faktisk skal du gerne føle, at bilen allerede er lavet, når du har afleveret den hos os. Find dit lokale Din Bilpartner værksted på www.dinbilpartner.dk
Din Bilpartner - hurtigt videre
当該企業による記述
- Din Bilpartners kundeløfte
- Vi ved, at din bil betyder frihed. Frihed når børnene skal køres, frihed til at køre og bare være sammen, frihed til at besøge venner, frihed til at løse de praktiske ting i dagligdagen, frihed til at udføre dit arbejde. Men hvad sker der, når bilen skal til service eller bryder sammen? Pludselig indskrænkes din frihed. Vi brænder for at sikre din frihed, og vi gør det, fordi vi hjælper dig hurtigt videre.
- Altid fuld fabriksgaranti
- Vi reparerer og servicerer din bil efter bilfabrikkens forskrifter og anvender reservedele, der tilsvarer kvalitetens af bilens originale reservedele.
Garanti på reservedele
Du får altid 3 års garanti på reservedele
Hos Din Bilpartner giver vi dig 3 års garanti på nye reservedele, og vi bruger altid reservedele, der tilsvarer kvaliteten af din bils originale reservedele.
連絡先
Sydvestvej 66-68, 2600, Glostrup, デンマーク
- 71747774
4.6
優良
218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hurtige, effektive og flinke
Det var nemt at booke tid og drengene fiksede problemet meget hurtigt.
2025年11月26日
Superdygtige og venlige
Hos din vilpartner Glostrup er de superhurtige, superdygtige og ikke mindst meget venlige. Jeg fik skiftet mine dæk effektivt og til tiden. Jeg vil helt klart anbefale dem.
2025年11月14日
Super søde tag en kop kaffe.
Super søde tag en kop kaffe.
Og 20 min. Efter er biler klar med vinterdæk, havde bestilt tid..super service
2025年11月3日
Hurtig service og glade og smilende…
Hurtig service og glade og smilende personale .mvh.Nedzat Abdulovski
2025年10月21日
God service med rimelige pris.
2025年10月24日
Hurtigt og effektivt service plads.
Hurtigt og effektivt service plads.. Varmt anbefales..Tak for sidste gang..
2025年10月16日
Bedste og Quick service.👍
2025年10月15日
Deres opførsel er meget god
Deres opførsel er meget god, og deres kundeservice er fremragende.
2025年10月17日
Hej Glostrup bil partner det er så…
Hej Glostrup bil partner det er så velkomst og med stort smil de har fantastiske bemandet
2025年8月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had one of the worst experiences with…
I had one of the worst experiences with this workshop.
I originally called to get the brake pads on my van changed. A mechanic named Hakaan asked me to visit the workshop so he could check both the pads and discs. After inspection, he recommended changing the front brake pads and the rear pads and discs. We agreed on a total price of 4100 DKK and set a time for the same day.
When I returned at the agreed time, I still had to wait 45 minutes before my van was even taken inside. On top of that, Hakaan only changed the front brake pads, didn’t finish the rest of the work, and still charged me 2130 DKK (more than half of the agreed amount). He told me to come back the next day, but because of my schedule, I couldn’t.
The following week, I booked another appointment for Friday, 29 August 2025, at 1:00 pm. I arrived early at 12:45 pm but waited another 30 minutes with no updates. When I asked Hakaan how long it would take, he ignored me twice. I explained I needed the car finished by 2:00 pm, but it was already 1:30pm and I had to give him the key and leave and he promised it would be done in 1 hour and 30 minutes.
When I came back after that time, my van was still sitting outside untouched. Once again, Hakaan gave me no clear response. I asked for a partial refund—just deducting the cost of the front brake pads—but he refused, giving more excuses. He then said he could start the work immediately, but even after waiting another 20 minutes, nothing happened.
In the end, I wasted more than two hours, still had unfinished work, and never got my money back.
Reply
1. About the first appointment:
I called at around 10:00 AM, was asked to come so the brakes could be checked, and after inspection the mechanic suggested replacing front brake pads and rear pads + discs.
We mutually agreed that I would return at 2:00 PM after the parts arrived. I actually arrived at 1:50 PM (10 minutes early, which can be confirmed by your cameras).
I waited 45–60 minutes before my van was taken inside, and by then it was around 3:00 PM. The mechanic changed only the front brake pads (took ~40 minutes), charged me 2,130 DKK out of the total 4,130 DKK, and told me to return the next day. By rule, I should have only been charged for the work actually done.
2. About the second appointment:
I called on Thursday and booked Friday at 1:00 PM. I arrived 12:45 and waited for about an hour.
Contrary to your reply, there was no van occupying the lift that day – there were only cars, and the van lift was free most of the time (again, camera footage can confirm this).
Around 1:45 PM, I told the mechanic I had to step out for 1.5 hours, and he confirmed the work would be done when I returned. But when I came back, my van was still untouched.
At this point, the mechanics argued between themselves for 20–30 minutes in their own language instead of working on my van.
I asked for a refund minus the work done, but the mechanic said he couldn’t do that and suggested he could still start the work. I waited another 30 minutes and nothing was done, so I finally asked for my keys back and left.
3. Main issue:
My frustration is not with delays alone, but with the lack of professionalism, poor communication, and charging me for more than the work completed.
Suggesting I “insisted” on immediate service or that another van blocked the lift is simply untrue and can be disproved by camera records.
I am still open to a fair resolution, but customers deserve to know exactly what happened.
2025年8月29日
自発的なレビュー
Din Bilpartner - Glostrup からの回答
Hi Abdullah
We have been in dialogue with the workshop, which informs us of the following:
It is correct that you had to wait a little, but it was close to the end of the working day, and you arrived almost two hours later than the agreed time. You did not return the following day but later contacted the workshop wishing to have the remaining work completed.
At your second appointment, all lifts were fully occupied. The lift normally used for vans was occupied by another van that had been booked in before yours, and an unexpected issue occurred with that van, preventing it from being removed from the lift. This meant your van could not be serviced immediately. The mechanic explained the situation and suggested rescheduling, but you insisted that the work be carried out right away.
When you returned, you requested your keys and a refund for the initial work. The mechanic explained that the full amount could not be refunded because the front brake pads had already been replaced. The workshop also informs us that only the workshop owner has access to the accounts and can authorize a partial refund, and you were therefore offered the option to return the following day when the owner would be present.
The workshop regrets that your experience was frustrating and emphasizes that all completed work was carried out professionally under the circumstances. You are of course welcome to contact the workshop again so that a suitable solution can be found together at info@dinbilpartnerglostrup.dk
Kind regards
Din Bilpartner head office
Super service
2025年8月14日
Havde en fejl på bilen
Havde en fejl på bilen, den del der var fejl på skulle skiftes. Det var ikke en del de havde hjemme, men de fik den fremskaffet og skiftet imens jeg ventede.
Det hele tog under 1.5 time.
Det betragter jeg som rigtig god service!
2025年8月12日
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