Direct Specs レビュー 

448
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went into the Burton branch wanting to reglaze my Ray Bans with varifocal, polarised transition lenses. Jenny researched the very best option for me so I placed the order and my glasses were ready t... もっと見る

5つ星のうち5の評価

Matt & Gary gave great service. Also suggested that my puppy chewed specs may be repairable - which they were! I suspect other opticians would simply insist a new pair would be required . . I deci... もっと見る

5つ星のうち5の評価

Purchased my glasses online last November but at the weekend the arm broke off! I emailed the company straight away and sent them in the post Monday evening. By Wednesday lunchtime they were delive... もっと見る

5つ星のうち5の評価

Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... もっと見る

企業が回答しました

企業情報

  1. 健康・医学

さまざまな外部ソースから提供された情報

We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!


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4.9

優良

TrustScore 5段階評価の5

448件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(448)

過去12か月のレビュー数: 58

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly

Friendly, cheap, fast service. Thank you….for my 6th pair from you.

2026年3月7日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi, Catherine. Thank you for your kind review and loyalty, we really appreciate both! Look forward to serving you again, soon.

5つ星のうち5の評価

Excellent service

Excellent service, highly recommended

2026年3月7日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi Keith, thanks for your kind review. We look forward to welcoming you back to our Burton branch in the future!

5つ星のうち5の評価

Went in with a broken frame and…

Went in with a broken frame and literally within seconds the lenses were fixed into a new one and with 25% discount.
Thanks to Gary at Shirley branch

2026年3月3日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Thanks for your review! Always glad to help!

5つ星のうち5の評価

Absolutely amazing staff

Absolutely amazing staff. As I only can see out off 1 eye the lady was amazing helping me. Would recommend to all my family and friends. Mrs pollyanna Edwards

2026年2月24日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi, Pollyanna. Thank you for taking the time to review our Burton branch, your kind comments have been passed on to the team. We look forward to serving you again in future.

5つ星のうち5の評価

Helpful staff

Helpful staff , great service , very happy with how my glasses turned out 10/10 would recommend

2026年2月11日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi, Daleep. Thanks for your 10/10 review of our Burton branch! Your kind words have been passed on to the team, who look forward to seeing you again soon.

5つ星のうち5の評価

What couldn't be achieved by specsavers…

What couldn't be achieved by specsavers was achieved by jenny at the burton on trent.brilliant service polite friendly personality always wanting the best for your vision and alround great.would I return again most definitely and would certainly tell friends and colleagues to give the branch a try.

2026年2月10日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hello Robert, thanks for your positive review. Great to hear you're pleased with the customer service and products at our Burton branch and thank you so much for recommending us! Your kind words will be passed on to Jenny, who does and excellent job!

5つ星のうち5の評価

Wonderful all round experience

Gary is extremely knowledgeable and couldn't have been more helpful. The glasses supplied are excellent quality, perfectly fitted and great value.
Thank you so much for your efforts. Would recommend this store to anyone.

2026年2月9日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi, Nick! Thanks for your fantastic review of your Shirley branch. Your kind comments will be passed on to Gary and the team.

5つ星のうち5の評価

Great experience lovely girl that…

Great experience lovely girl that looked after our purchases from start to finish.
A credit to you’re shop Lee and Christina

2026年2月7日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi, Lee and Christina. Thank you for your positive review, your kind comments will be passed on to Jenny at our Burton branch!

5つ星のうち5の評価

Fantastic service

Can’t praise the lovely Jenny enough. She was so helpful and knowledgeable and helped me to choose frames which I definitely wouldn’t have chosen on my own. I love my new glasses and have had lots of compliments about them. Varifocals are always pricey but I got the best of everything for much less than I would have paid at SpecSavers.

2025年12月17日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi Jackie, thanks for your lovely review. Delighted to hear you're pleased with your new specs, our pricing and the level of service at our Burton branch. Your kind words have been passed on to Jenny!

5つ星のうち5の評価

I have had two pairs of specs last year…

I have had two pairs of specs last year at my local direct specs at 111 Stratford Road Shirley,I had a problem with one of my specs, which got broken and your member of staff , got my specs replaced with in two hours after I take it into the shop, I am very pleased with the service I have had .

2026年2月2日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hello, Stanford. Great to hear you had a positive experience at our Shirley branch, we're always happy to help!

5つ星のうち5の評価

Glasses Repair.

My son was staying with me for a week and broke his glasses frame beyond repair. The only place i knew would possibly do a same day repair was Shirley Direct Specs as I'd used them before.
I was right...Gary went the extra mile to find a frame to fit his current lenses and fitted them after persevering, all done in half an hour. I couldn't recommend this store enough for customer service...none of the major opticians wouldn't have even looked...1st Class...

2026年1月26日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi Mark, thanks for your kind review! Gary and the team at our Shirley branch are delighted to hear your positive words and look forward to seeing you at the branch again, soon!

5つ星のうち5の評価

Excellent

Excellent! Very quick and efficient service and I love the glasses. Will be ordering from them again

2026年1月16日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hello, Kay! Thanks for your positive review of our online service, we're glad to hear you're happy with your new specs!

5つ星のうち5の評価

New Varifocals…

Ordered new varifocals on the 6th Jan ,arrived on the 14th Jan and they are PERFECT! Fit is comfortable and the lenses are spot on. Highly recommend and definitely use this service again.
Many thanks Direct Specs

2026年1月14日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hi Nic, thanks for your kind review! Great to hear you've had a positive experience of our online service and that your specs are as you hoped! We look forward to serving you again in the future.

5つ星のうち5の評価

Brilliant glasses

I needed new sunglasses as I had lost mine. Went into Shirley direct specs, can park outside 👍
Met Gary who showed me a pair of glasses after I explained I wanted something different and big. I absolutely love them feel really comfortable.
I ordered them on Monday and picked them up Wednesday.
Excellent quality lenses and frames.Gary was very helpful excellent customer service. The price was also brilliant much cheaper but much better quality glasses. Definitely be going back and recommending them.

2026年1月14日
自発的なレビュー
Direct Specs ロゴ

Direct Specs からの回答

Hello and thank you for your review! We really appreciate such positive feed back and your kind words have been passed to Gary and the team at our Shirley branch. We look forward to seeing you again soon!

5つ星のうち5の評価

Excellent around service

Ordered on Sunday arrived on Wednesday- you can’t beat that ! Amazing 🤩
Quality super 👌
Colours brilliant 🤩
Lens excellent 👌
Fit perfect 👌
Sales team quick and polite- will definitely be ordering more 🥳

2025年12月3日
自発的なレビュー
5つ星のうち5の評価

Excellent service from the Shirley…

Excellent service from the Shirley branch who replaced my glasses for me FOC when I‘d been given the wrong prescription by the high street opticians. Competitive pricing and they really do go the extra mile on customer service, highly recommended.

2025年12月1日
自発的なレビュー
5つ星のうち5の評価

Superb

Excellent service by friendly, helpful staff. Super quick turnaround and superb value for money. My puppy has taken a liking to chewing my glasses, so have had several pairs over the past few months, both normal and sunglasses, and wouldn't go anywhere else but here. THANK YOU for always helping me out so quickly.

2025年11月26日
自発的なレビュー

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