Ordered and delivered quickly ordered from this company in the past and was pleased with the bed bases I received back then so hopefully this base will be as good them
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Fantastic! Headboard is high quality at a very reasonable price. The material we wanted was out of stock (confirmed after we placed the order) but customer services offered us a close alternative or t... ãã£ãšèŠã
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Once assembled (by us) we were very pleased with the colour and quality. It fits our King size mattress perfectly. The drawers are spacious and come ready made up and in place. We chose self asse... ãã£ãšèŠã
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Iâm genuinely impressed with the Artisan Side Lift Ottoman Storage Divan Bed. It looks stunning, feels very sturdy, and the storage space is super practical. The fabric finish gives it a really pre... ãã£ãšèŠã
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Divan Base Direct ã«ã€ããŠ
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Premium 2-Man Delivery
We offer a Premium 2-Man, room of choice delivery service on all orders to mainland England and Wales (see our full T&Cs).
Products made in the UK
Weâve tried, tested and hand-picked our products from the best UK bed manufacturers. So not only are we able to offer something to suit everyone, you can be assured that youâre buying the best quality item for the best possible price.
Excellent Feedback Rating
We pride ourselves on our customer service and satisfaction, product knowledge and experience. This helps us to ensure that we provide our customers with the highest quality products and service to match.
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69 New Town Row, B6 4HL, Birmingham, è±åœ
- 0333 366 0145
- info@divanbasedirect.co.uk
- www.divanbasedirect.co.uk
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The superior buld strength version ofâŠ
The superior buld strength version of their ottaman bed base is well worth the small premium.
Ordered and delivered quickly orderedâŠ
Ordered and delivered quickly ordered from this company in the past and was pleased with the bed bases I received back then so hopefully this base will be as good them
Beautiful Headboard
Got a headboard from here and itâs lovely quality. Colour matched the pics online which I was worried about but all turned out perfect
Mattress fixed my sleep
Havenât had a mattress that has been this good in a very long time. Recommend them highly

Divan Base Direct ããã®åç

Divan Base Direct ããã®åç
Absolutely shocking
Absolutely shocking. Delivered broken, damaged, i paid for reinforced and it has none.
So cheap and lightweight i carried it upstairs alone. Cheap plastic feet supplied without rubber bottoms.
Corner of materials baggy, stitching terrible quality. Quite honestly my worst purchase yet
Anyone who wishes to see inside and images of what was received please contact me.

Divan Base Direct ããã®åç
Excellent
Excellent, prompt service. A fabric sample reached me 24hrs after my request and the headboard that I ordered arrived very quickly. The quality was excellent and the fabric was exactly what I wanted.

Divan Base Direct ããã®åç
Great service
Good choice of products, easy ordering service, clear timelines for delivery and excellent communication to confirm delivery date and time slot. Also very happy with the service provided by the delivery and collection contractors

Divan Base Direct ããã®åç
The website was easy to use withâŠ
The website was easy to use with accurate product information. They bed and mattress seem well made and arrived in under a fortnight

Divan Base Direct ããã®åç
Points to think about if self assembling.
Once assembled (by us) we were very pleased with the colour and quality. It fits our King size mattress perfectly. The drawers are spacious and come ready made up and in place.
We chose self assembly because we considered the prices quoted for assembly and even removing the thick plastic 'bags' and disposal of same to be on the pricy side.
The only snag we had was trying to fit the bars provided for fitting the bases together. Even with the metal clips provided to hold the two bases together whilst doing this kept dropping out. We got round this by actually screwing the bases together which has solved the problem and is working perfectly.
Overall a good product and recommended.

Divan Base Direct ããã®åç
Fantastic
Fantastic! Headboard is high quality at a very reasonable price. The material we wanted was out of stock (confirmed after we placed the order) but customer services offered us a close alternative or to wait. We chose to wait until the fabric was back in stock and they kept us updated along the way. Highly recommend for customer service, value for money and the premium product itself. Delivery smooth, too.

Divan Base Direct ããã®åç
Bed fine but wouldnât buy again
Bed is good though messily made, which considering I paid extra for the better quality one is annoying. It arrived in filthy plastic which the delivery guys smeared all over my new carpets and walls, and is marked. I noted this when signing to receive it as asked, but had heard nothing from the company since.
Be aware the beds come with no build instructions, and take the maximum amount of time to make as is advertised.
All in all, wouldnât order again.

Divan Base Direct ããã®åç
A warning before you buy
Update: In response to what the company claim in their reply to this review - it was definitely Divan Base Direct. Their denial and refusal to take responsibility is typical of the dishonest way they operate.
The mattress we received differed considerably from the mattress pictured on the website.
Even the materials described on the mattress itself differ from the website description.
The company just fudged and denied - and communication was slow, vague, and at times disingenuous.
They insisted that the internal materials were the same - presumably safe in the knowledge that the only way for us to test this was to slice open the mattress.
Our efforts to arrange a refund were met with a demand for a 50% cancellation fee and a £60 collection charge.
Tired of the companyâs attitude - and without a mattress - we accepted our bad decision and started using the product that was delivered.
The mattress that we now have has already started sinking - and in our opinion doesnât appear to be of good quality at all.
We deeply regret this purchase.

Divan Base Direct ããã®åç
Excellent communication and delivery
Excellent communication and delivery. Mattress perfect, supportive and so comfy. Unbelievable value for money.

Divan Base Direct ããã®åç
Bad delivery
Happy with the bed, looks really good. But had issues with the delivery - damage to carpet and light fittings. Have given this feedback to the delivery company and emailed them with details but no response.

Divan Base Direct ããã®åç
Fantastic beds and also great customerâŠ
Fantastic beds and also great customer service
Very knowledgeable and helped me choose the right product
I am an Airbnb host and the feedback on the beds has been great

Divan Base Direct ããã®åç
Iâm genuinely impressed with theâŠ
Iâm genuinely impressed with the Artisan Side Lift Ottoman Storage Divan Bed. It looks stunning, feels very sturdy, and the storage space is super practical. The fabric finish gives it a really premium touch â it honestly makes the whole bedroom look better.
And I have to say, the customer support was amazing! They guided me through every step and made everything so easy and smooth. Itâs rare to find such helpful and friendly service these days.
Great product, great team â Iâm very happy with my purchase! ð

Divan Base Direct ããã®åç
Lovely bed
Lovely bed, great communication from start to finish. Would highly recommend.

Divan Base Direct ããã®åç
Great Beds Great Service
Having placed an order with another online company that went into liquidation before I received my order I was naturally hesitant not to have the same experience again, but after talking to a helpful gentleman from Divan Base Direct I felt confident my new purchase would be delivered without any issues. I ordered two small ottoman bases which arrived on time and very well packaged. The beds themselves far exceeded my expectations and were extremely well made, in fact I have another ottoman base which was delivered previously from a well known high street store which isnât as good as the ones from Divan Base Direct. I would have no hesitation in returning to order another bed and can highly recommend this online company.

Divan Base Direct ããã®åç
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