The staff especially Robert Slivinsky and Lewis Marshall. They both made my buying experience really comfortable and easy. Robert was the salesperson who did the major work and was very efficient and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After a month after delivery still waiting for the V5C log book. Told to pay £25 by DVLA. Am also waiting on the service report on last service to prove to Kia car has been serviced as required for... もっと見る
企業が回答しました
The sales team at York are very freindly and helpful without being pushy. Mitch did a fantastic job even arranging a test drive of a car I was interested in from another franchise within the group. Th... もっと見る
企業が回答しました
Recently bought our first electric Vitara from DM Keith Suzuki in Keighley. Having bought from this garage in previous years it was reassuring to see some familiar faces when we called into the sho... もっと見る
企業が回答しました
企業情報
当該企業による記述
Owned and run for 60 years, we have a reputation for friendly, personal service and great value. D. M. Keith is here for the lifetime of your motoring needs with thirteen locations across Yorkshire and Lincolnshire. Let our family look after you.
連絡先
Hunslet Road, LS10 1DY, Leeds, 英国
- feedback@dmkeith.com
- www.dmkeith.com
3.9
ほぼ満足
594件のレビュー
ネガティブなレビューの 84％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had our car serviced on Friday…
We had our car serviced on Friday 20/2/26 on a service plan. Service plus MOT the service took all day on picking the car up the MOT had not been done. We were given a date for the MOT 26/2/26 we were Promised the first place the promise in writing via email. Upon arrival we were told it would take all day. This company does not keep its promise I personally will never have any other dealings with them and if asked I will never recommend them.
2026年2月26日
自発的なレビュー
D. M. Keith Ltd からの回答
Dear Mr Wilson, Thank you for your feedback and I am sorry to hear about your experience. This is certainly not the level of service we aim to provide and we’d really like the opportunity to look into what has happened. If you could please confirm your registration number and preferred contact details to feedback@dmkeith.com we will ensure your comments are shared with the Head of Business for further investigation.
D. M. Keith Customer Care Team (AS)
I got three months warranty I phoned…
I got three months warranty I phoned them and told them my front disks were scraping I travelled from Sheffield to Leeds for them to tell me it was a bit of rust one month later I took my car for a service and guess what I've had to replace my front disks I will never deal with this company again rip off merchants warrenty my arse.
2026年2月9日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Michael, I'm sorry to read your comments. As a family run business our customers are at the heart of everything we do. It is for this reason I would like to pass your comments onto the relevant head of business so they can investigate further and contact you direct. Please could you forward me your registration number and preferred contact details to feedback@dmkeith.com
D. M. Keith Customer Care Team (AS)
Kind and respectful service - Ashton branch
We had excellent service from our salesperson Nick Hughes when we bought our new car at the Ashton branch in Manchester. He took the time to answer all of our questions and responded promptly to emails in between meetings. He was kind and patient and we felt he really listened to the needs of our family when suggesting cars. I was wary going into the process as a non expert but Nick quickly put us at ease. I particularly liked the fact that we felt under no pressure at any point in the process. Couldn’t recommend talking to him highly enough.
2026年2月18日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Hannah, Thank you very much for taking the time to leave us a glowing 5-star review. It's really nice to know how pleased you were with your all-round purchasing experience and the excellent service you received from Nick, we'll be sure to share your warming comments, they mean a lot. Here at D. M. Keith Ltd, providing exceptional care and attention to our customers is our top priority and it's great to know that's what you experienced. Thanks again Hannah, we appreciate your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.
D. M. Keith Customer Care Team (AS)
I bought a BYD Dolphin Surf from D.M…
I bought a BYD Dolphin Surf from D.M Keith, BYD Bradford the service provided by Mohammad Nadir was excellent. His managers were also brilliant. I agreed a deal at the showroom but they contacted me with an even better and cheaper deal a few days later. No pressure selling and the car is by far the best I’ve had and I’ve had a few over the years. It’s my first EV and I love it. The after sales was also excellent, Mohammad went through the initial set up and I was good to go. He stayed in touch regularly checking in with me and making sure everything was running smoothly. I highly recommend them.
2025年8月22日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Shehena, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with your all-round purchasing experience alongside the excellent service provided by Mohammad and the team. Here at D. M Keith Ltd, we are committed to providing exceptional service and ensuring our customers feel comfortable and well-informed throughout the process and your kind comments really do confirm we're on the right track. Thanks again Shehena, we appreciate your feedback and we're delighted to know you love you New BYD Dolphin Surf.
D. M. Keith Customer Care Team (AS)
Recently purchased a car from the Leeds…
Recently purchased a car from the Leeds Branch and found the service I recieved outstanding. From initial contact to traveling to the show room, the experience was excellent.
My main point of contact was Lukasz who was extremely helpful (they even made a short video of the car before I travelled up as I live quite far away from the branch). Was very welcoming and walked me through the whole process from reserving the car to eventually completely the paperwok for the final purchase. Made me feel comfortable and looked after; which made me choose them as the place to purchase my car!
2026年2月17日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Sam, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with your all-round purchasing experience. Here at D. M. Keith Ltd, providing exceptional care and attention to our customers is our top priority and it's great to know that's what you experienced. Thanks again Sam, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Ford Puma.
D. M. Keith Customer Care Team (AS)
DiamondBrite problems
I bought a new Kia EV3 from DM Keith Doncaster.
I paid for DiamondBrite paint protection, but didn't get any paperwork or warranty for it, despite a number of email reminders and their promises over 3 weeks. When I eventually complained to head office in Leeds, the Doncaster manager immediately rang me and offered to do the application "again"...
2026年2月13日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Barbara, Thank you for taking the time to leave a review. Feedback from our customers is very important to us as a company as it keeps us striving for the high level of service we always aim to deliver. We do apologise that your experience with us fell short on this occasion and can assure you that this has been dealt with internally. Apologies once again Barbara, we do hope you enjoy your New Kia EV3 and if there's anything further we can help and assist with in the future, please contact us direct at feedback@dmkeith.com
D. M. Keith Customer Care Team (AS)
Great People and buying experience
I bought a new Suzuki Vitara from DM Keith Ashton where the helpfulness of all the staff was amazing. I am disabled and everyone went out of their way to take their time with me and my mobility. Offered a coffee while chatting was a nice touch.
Lee Kennedy supported me through the buying process, being professional and knowledgeable it most importantly was genuine and personable in ensuring I bought the right car for my needs, within the budget I had but also keeping an eye on me getting value for money.
In short I cannot recommend DM Keith Suzuki Ashton enough. More importantly I recommend Lee Kennedy was your sales consultant of choice if you are looking for an unhurried, personable and professional individual to help and support you through your purchase.
2026年2月11日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Rob, Thank you very much for your glowing 5-star review. We're delighted to know how pleased you were with your all-round purchasing experience alongside the amazing service you received from Lee and the team. Here at D. M Keith Ltd, we are committed to providing exceptional service and ensuring our customers feel comfortable and well-informed throughout the process and your kind comments really do confirm we're on the right track. Thanks again Rob, we appreciate your feedback and it's nice to know you'd recommend us. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.
D. M. Keith Customer Care Team (AS)
I spoke to Mitch at BYD York
I spoke to Mitch at BYD York. Very approachable, and not pushy and gives confidence!
2026年2月18日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi John, Thank you very much for taking the time to leave us a 5-star review. It's nice to know you were happy with the service you received from Mitch, your kind comments mean a lot, we'll be sure to share them. Thanks again John, we appreciate your support and if there's anything further we can help or advise with, please don't hesitate to get back in touch.
D. M. Keith Customer Care Team (AS)
Will never buy again!
Dangerous lane assist and tyre wear and other issues on my 74 plate SEAT Leon FR Sport that I purchased new in Sept 24. Having been to my local Seat dealer, Motor Vougue several times, today it was back, plus a 20k service.
They still can't find an issue, just check the tracking on the job card! This has been check and is fine.
Don't buy Seat or VAG products. Read reviews and you will find that there a loads of issues.
This is my first and last VAG vehicle and I regret ever buying the car form here!!!!
If you're going to buy junk, make sure it's cheaper, go chinese!
2026年2月10日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Andy, We are sorry to see you've only been able to leave us a 1-star review. This is not something we expect to see and we would like to look into the reason behind your comments. Unfortunately, without any detail as to your identity we are unable to do so. Please contact us via the following email address and we will ensure your comments are investigated - feedback@dmkeith.com
D. M. Keith Customer Care Team (AS)
Great service again
Great service again. Our third Skoda from DMKeith and from ordering some 6 months ago to delivery to us 300 miles away it was easy and faultless.
Excellent product Skoda now leads the field for SUVs-and our new vehicle is Hybrid.
Would thoroughly recommend.
2026年2月8日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Mike, Thank you very much for taking the time to share your thoughts with us. It's really nice to know that once again you were happy with the service you received from Paul and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again Mike, we appreciate your feedback and we value your continued loyalty. We wish you many years of enjoyable and unforgettable adventures in your New Skoda Kodiaq and we look forward to providing you with the same great service in the future.
D. M. Keith Customer Care Team (AS)
Jonathan was absolutely incredible…
Jonathan was absolutely incredible helping to find us a car, he went above and beyond to help us!
Fully recommend popping to see him and he will do all he can for you!
2026年2月5日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Stephen, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Jonathan, we'll be sure to share your kind comments, they mean a lot. Here at D M Keith Ltd, we take great pride in the all-round service we provide and it’s a delight to know that Jonathan went above and beyond any of your expectations. Thanks again Stephen, we value your support and it's great to know you'd fully recommend us.
D. M. Keith Customer Care Team (AS)
My daughter just sold and bought a car…
My daughter just sold and bought a car from DM Keith Leeds
Have to say it was a very positive and straight forward transaction. Found James the general manager easy to deal with snd there was no nonsense in securing the good deal.
Would definitely recommend a visit if you are looking for a good deal
Helpful and friendly
2026年2月9日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Jacqui, Thank you very much for your wonderful 5-star review. It's really nice to hear how pleased your Daughter was with her all-round purchasing experience. Here at D. M. Keith Ltd, we do pride ourselves on the service we provide and it's nice to know you noticed this. Thanks again Jacqui, we appreciate your feedback and we're delighted you and your Daughter would definitely recommend us.
D. M. Keith Customer Care Team (AS)
No parking anywhere!!!!
I can’t really comment on the sales people but we went to the Wakefield branch with all intentions of buying a brand new car. Well we would have if we could have got parked there was no where at all to park even the disabled space had a car in with no blue badge. We couldn’t even park outside because of double yellow lines. We gave up in the end and went to Honda pleased to say we purchased a lovely new HRV
2026年2月3日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Mrs Davidson, Thank you for taking the time to leave us a review. We are indeed very sorry to hear you had difficulty in finding a parking space and wish this had been brought to our attention on site in the first instance, any member of our team would have been more than happy to accommodate the parking of your vehicle. We have in turn shared your comments with the Dealership and would welcome the opportunity to assist you with any vehicle purchase or requirements in the future. In the meantime, we do hope you enjoy your New Honda HR-V. Thank you again for your raising this. We appreciate and welcome all feedback as this helps us improve the service we offer to our customers.
D. M. Keith Customer Care Team (AS)
Amazing staff at BYD Grimsby!!
My Grandparents recently bought a used Dacia from Jensen at BYD Grimsby and i just wanted to say what a fantastic young staff member you have! From start to finish he was very accommodating and friendly.
I would definitely be visiting again in the future when i am looking for my next car!
2026年1月28日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Imogen, Thank you very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you and your Grandparents were with the very accommodating and friendly service you received from Jensen, we'll be sure to share your kind comments, they mean a lot. Thanks again Imogen, we appreciate your feedback, we hope your Grandparents enjoy their Dacia and we look forward to providing you all with the same great service in the future.
D. M. Keith Customer Care Team (AS
BYD York were AMAZING!
Tom and Morgan were amazing! No wonder they have 4.9 stars on Google! Highly recommend!
2026年2月1日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Steve, Thank you very much for your glowing 5-star review. We're delighted to read your comments and will be sure to share them with Tom and Morgan. Thanks again, we appreciate your support and it's nice to know you'd highly recommend us.
D. M. Keith Customer Care Team (AS)
Darrian was great in BYD York
Darrian was great in BYD York, relaxed sales process and really helpfu!
2026年1月23日
自発的なレビュー
D. M. Keith Ltd からの回答
Thank you very much for your wonderful review. It's really nice to know how pleased you were with the service you received from Darrian, your kind comments mean a lot, we'll be sure to share them. Thanks again, we value and appreciate your support.
D. M. Keith Customer Care Team (AS)
Excellent service from Steve at…
Excellent service from Steve at Suzuki Huddersfield always a pleasure to deal with
2026年2月1日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Ali, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you continue to be with the service you receive from Steve, we'll be sure to share your kind comments, they mean a lot. Here at D. M. Keith Ltd, we pride ourselves on providing great customer service and your kind words really do reassure us that our efforts are indeed paying off. Thanks again Ali, we appreciate your support and we value your continued loyalty.
D. M. Keith Customer Care Team (AS)
A VIP experience that felt like one
Today I visited DM Keith Grimsby for their VIP Guest event, and I wanted to share just how impressed I was. From the moment I received my lanyard and VIP pass, it felt like they genuinely wanted to make the experience special — and they absolutely delivered.
The showroom looked fantastic, with flags, banners, and pristine cars on display. I was greeted as soon as I arrived and offered a proper hot drink in a cup and saucer, which was a lovely touch.
I was then shown around by Paul, who took the time to ask what I actually wanted from a car. He wasn’t pushy, didn’t give me a scripted sales pitch, and treated me with real courtesy and respect — even when I mentioned I didn’t like one of the car colours. He listened, he understood, and he made me feel like my preferences genuinely mattered.
Given that my current car isn’t two years old until March, I wasn’t expecting anything more than a nice visit. But Paul surprised me with an offer on a new Kodiaq that I genuinely wasn’t prepared for. It threw me a little — in a good way — because the whole experience was far better than I expected.
Now I’ve got a decision to make: stick with the car I love driving, or take the opportunity to move into something new. Either way, today confirmed one thing for me: I’ll definitely be returning to DM Keith Grimsby.
2026年2月1日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Andrea, Thank you very much for your glowing 5-star review. We're delighted to read your comments and we will be sure to share them with the entire team. It really is nice to know how pleased you were with your visit to our VIP Event which allows customers to enjoy exclusive dealer savings along with the special VIP bonus's and we're thrilled to hear we absolutely delivered in all areas. Here at D. M. Keith Ltd, providing exceptional care and attention to our customers is our top priority and it's great to know that Paul's knowledge about the cars met your expectations. Thanks again Andrea, we value your feedback and we look forward to providing you with the same great service in the future.
D. M. Keith Customer Care Team (AS)
No problems here
We bought a Honda from DM Keith in Grimsby and found them very quick, efficient, well organised and helpful. Would always recommend. Steve and Ruth
2026年1月31日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Stephen, Thank you very much for your 5-star review. We're delighted to read your comments and we'll be sure to share them with the team. Here at D. M. Keith Ltd, we strive to provide timely and efficient service to all our customers and it's nice to know this was reflected in your case. Thanks again Stephen, we value your support and we look forward to providing you with the same great service in the future.
D. M. Keith Customer Care Team (AS)
Great customer services
Great customer services.
Very helpful staff wouldn’t recommend them enough went out the way to make sure everything was perfect and thank you for the flowers they where lovely
2026年2月1日
自発的なレビュー
D. M. Keith Ltd からの回答
Hi Tracie, Thank you very much for your wonderful review. It's really nice to hear how pleased you were with the all-round service you received from Jensen and the team, we'll be sure to share your kind comments, they mean a lot. Here at D. M. Keith Ltd, we do pride ourselves on the service we provide and it's nice to know you noticed this. Thanks again Tracie, we appreciate your feedback and we're delighted to know you'd recommend us. Glad you liked the flowers and we wish you many miles of safe and enjoyable motoring in your Nissan Juke.
D. M. Keith Customer Care Team (AS)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。