Dollar General レビュー 

During my cashing out process at the Long Hill Road location in Groton Connecticut I had an associate JJ threatening me stating there are a lot of crazy people out there and I should really watch my back and then started spouting religious phrases left, and right both of these situations are illegal. When I reached out to support they escalated it. I was supposed to get a call from a district manager within 24 hours that never happened I had to call back. They said it was going to be escalated to a regional manager that never happened. I have now had to call the Groton police to place charges against Mr. JJ. Thank you Dollar General for showing me your true colors. You are a disgusting company that hires terrible people and then you don’t care when they do stuff that’s bad the reviews just explain it. You don’t even have a single five star you’re disgusting.

The DG Market on 26th Street in Rock Island, IL is a block from my house. I shop here almost daily. While the store is generally well-maintained, the staffing has taken a decided nosedive. I've been shopping there for a year. The staff used to be friendly and accommodating. Not any more. I don't have a clue what happened to the old staff. But the new staff is rude, unhelpful and grossly incompetent. One of the holdovers, Asst. Mgr. Bruce, has never been very friendly. Very brusque and rude. He makes very poor decisions, especially when it comes to floor staff management. The lines are aften between 7-10 people long. There are other staff in the store, but are NEVER called to relieve the rush. Where is the actual Store Manager? I haven't actually seen her in weeks. She occasionally noticed long lines and took action to address the problem. Also, they are reliably out of stock on common items. Whoever does their ordering needs a few lessons on how to place an order. This store is going steadily downhill. As a former manager for Family Dollar, in a much busier store, I know these are mostly correctible issues. Obviously, no effort is being made to do this and the bar is steadily lowering. This store needs a total staff overhaul. It needs demonstrable customer service training. It needs management that is aware of the issues and proactively works to correct them. This is a terrible store.

Dollar general Brookfield CT. Issue with cashier, she got upset when I questioned the shelf price and the scanned price. She was yelling at me called me something's I don't think I can post on here! "Just know it was derogatory! absolutely unacceptable. I filed a formal complaint with the complaint department, have not gotten a response from them.
The cashier's can be very rude, have been rude.

The Manger at the Walstonburg location,was rude and disrespectful,will not be going to that location anymore.

This was the second store I went to and they did not honor the digital coupons they have on their app. The coupon said $1 off, but when you get to the counter and put your phone in for the coupon, it gives you only ¢25 off. This is no mistake because it happened to me twice at different stores.

Great customer service and cant ask for more. Recommend to anyone

Friendly staff should have self checkout opened up

Everytime I go to buy a box of Gambler cigarette filters at dollar general, it is always damaged. Makes me wonder if they are throwing them off the truck when they arrive.

Dollar general in springlake nc on highway 210 . loyal customer really first and I've been courteous and let this dude in front of me. of me cuz I walked in just to get a lighter . 3 minutes later black girl gets behind me but cashier' finish the man I go to put my lighter on the counter the black girl in line 3 minutes later comes up to me and says f u you white b**** I'm going to slap you you wasn't in line... I said well if you put your hands on me you going to jail call the police.. and then she comes boob to boob and I was really intimidated if I didn't want to show it. and I could have shot her anything but she says I'm going to slap do you like me that's what you need to do do it there's a lot of customers out embarrass didn't know the girl did not know her. never met this girl before so the cashier agrees with black lady. Tells me that I wasn't in line. I couldnt not believe that. I wasn't going to buy the lighter treated me so I go to the car go back in to get the cashier name I said you know y'all lying. Why did you do that you know I was next in line. She says I wasn't look at the camera she said she ain't got to look at the camera . The manager at the store is there she doesn't know anything that's going on didn't ask what's going on nothing she screams and yells very loud and says get what you going to get and get out. And said it again she didn't you know what's going on. Do not ask for nothing. have no way in the world that pride would but that lighter lighter at that store I called the corporate management to call look at the camera at your own discretion see what you think have a meeting with them you know what corporate office told me not looking at the camera they're not investigating it that he didn't care. And I could have shot her I'm disabled and I was intimidated you know just cannot believe boss did nothing corporate office regoiginal managers didn't take your time to investigate it date the time it would have took you 3 minutes I had a date and time everything you got to train your employees they got to keep their professional attire at all times educated they represent your store you represent your store and you don't care. Wow. I deserve an apology pack of lighters general or you rather professional business with professional workers I'll just keep it ghetto . supervisors and managers they trained us either way whether you were right or wrong they tell me it don't matter what they do always keep your business attire. What it means if you don't have meetings with employees at least once every 3 months. Educational employees. Uniforms smocks business and your employees wearing shorts and skirts and jogging pants. Stop your shenanigans classy get more professional get your employees Dollar general shirts name tags in black pants and shoes ass cheeks hanging out flip flops but if they get hurt that's OSHA see how much the water bottles was yesterday I'd like to get hurt I was having problems and asked me that I needed help word did see and that' having problems and asked me that I need any help. Stuff all packed up in front of each other other is in isles another safety hazard. Somebody's going to get hurt might fall on them my trip and get hurt hazard fine. Why is OSHA not investigating all Dollar generals. Hum corporate office needs to be educated. Take a professional business class and learn how to conduct business . I should call OSHA let them fine u few hundred thousand dollar. I bet you will train your employees then If not enough space for this extra stuff you need to get a storage room conyx which tells me that you don't even come twice a year to see how each and every store is doing. Wow.. But doing wrong you will never prosper God died on cross for your sins. ..

The one in Montgomery Al on the eastern blv. Y'all need to close it down. If y'all let food trucks park in the fire lane in front of the building and block the entrance this is crazy. You got the whole parking lot to do this at plenty of space. plan stupid.

Recently our little town received our first Dollar General Grocery Store . It has been a God sent to the consumers who lack transportation to get to the the other grocery store and retail stores. The store is well maintained and the staff is great. Most times it is very well stocked. Kudos to a job well done at the new location!!!!

Working at Dollar General can be a very difficult experience, mainly because of understaffing and the number of responsibilities placed on each employee.

Although the company presents itself as an organization that values its employees, in practice, many stores operate with insufficient labor hours. It is common to see store managers and assistant managers working alone for part of the day, having to simultaneously cover the register, stock merchandise, assist customers, organize the store, and handle other administrative responsibilities.

It is also common for employees to be hired as cashiers but spend much of their time stocking, while assistant managers spend a large portion of their shifts working the register. Everyone should be willing to collaborate and perform different duties when necessary, but there is a difference between teamwork and constantly operating with insufficient staff.

To maintain a clean, organized store and provide good customer service, I believe proper staffing is essential. Ideally, every shift should have at least one person primarily dedicated to the register and a manager, assistant manager, or Lead Sales Associate available to handle the store’s other responsibilities. When one person is expected to cover several positions at the same time, customer service, cleanliness, stocking, and the overall experience of both employees and customers inevitably suffer.

Another major concern is security. Theft can be frequent, and understaffing makes it even more difficult to prevent losses or properly monitor what is happening in the store. The company should review its loss-prevention practices and place greater emphasis on the safety of employees and customers rather than expecting stores to operate with minimal staffing.

The hourly pay also does not seem proportional to the workload and level of responsibility expected from many positions, including cashiers, Leads, and assistant managers.

I also believe management training needs improvement—not only in store operations and performance, but also in leadership, workplace ethics, communication, and respectful treatment of employees. A healthy work environment depends greatly on how employees are managed and treated.

Dollar General is a large corporation with a significant presence and a wide variety of merchandise, and many of its stores have the potential to provide an excellent experience. However, consistently operating with minimal staffing negatively affects everyone: employees become overworked, stores become harder to maintain, checkout lines get longer, and customers receive less efficient service.

The company could significantly improve both the employee and customer experience by investing in more staffing hours, better wages, stronger leadership training, and more effective security and loss-prevention measures. A company cannot realistically expect stores to remain clean, organized, safe, and provide excellent customer service when one or two employees are expected to do the work of an entire team.

After not going to DG for a couple of years due to pricing accuracy issues, I did a couple of times recently. Done again with them. Same issue in two different stores, roughly half the items rang up incorrectly. Sent an email to corporate to express my displeasure and as expected, they never sent a reply. Why is there not a class action against this company for consumer fraud?

A Saturday visit to our local D.G. Market is something of a weekly ritual. Today, at checkout, I presented a $10 off $30 purchase coupon we received last wee.. It wouldn't work. There was a printed notice at the register indicating there was a problem with them. There was, of course, no remedy.;

Well Dollar General built a brand new DG market not far from my house. I've been there a few times. The first time I went I was using my rollator walker. I got to the register and had some items to purchase on my seat section of my walker. I was having a hard time standing but the manager was almost done ringing up a customer so I waited. When she got done ringing him up she left the register and went over to her friend and started playing with her baby. I got quit upset and started to throw my items on the floor and tell them they must not want my business but I didn't because I had already suffered enough pain getting the items I already had. I had to go to the other register to get checked out..
Also DG needs to build a break area or something for the employees to smoke at instead of by the front door. I know I hate smelling it .

Cheating your customers is a crime and punishment should be on its way.

Employee was knowledgeable on where the spray paint was in the store. I bet i could have asked her anything and she would have known where it was. Super helpful and it was a delightful shopping experience. Thank you

Too many questions on the debit card machine it's crazy

I’m shopping at Dollar General on Suesex anve in Pittsburgh Pa 15226 zip code was wondering about the cashier Amy you have is no longer there. She kept me happy. Her energy was high and she had good music bring her back on the team this store is very neat and clean

No stars. I was in the store today at 4:39pm and was told by the cashier named James that the manager was fired for stealing money put of the register. This is confidently information which should not be being told to customers - very unprofessional and could lead to a lawsuit for the fired manager against the store. I was also in there the day before and heard James telling the other cashier Eli he was sorry he didn't relive him on time. Eli response was that he missed out on serving someone - serving is undercover for selling drugs. So we have cashier spreading confidential information and selling drugs out of the store and the parking lot. HR needs to fire the entire staff and start over. The manager they had was awesome, but these two guys will only corrupt the store like it was before they hired the last manager. Back to poor customer service and more drugs being distributed than your products. Nothing is in the store either.