A UK based independent clothing company with cool designs, while shipping took a while, for a smaller company I don't mind, the dad cap (death before dishonor) is a welcome addition to my daily wear.... ãã£ãšèŠã
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Ordered 5 days ago and order hasn't even been dispatched... What's the hold up? If you're going to plaster adds all over social media, ensure good customer service. If there's a delay let your custom... ãã£ãšèŠã
Placed an order, received my order email but no tracking info. Tried contacting emails (which bounced), through the website and through instagram dms to no response. Been a month so trying to get mo... ãã£ãšèŠã
Similar to other comments, ordered 10th December and then heard absolutely nothing despite emailing Jamie several times for an update on my order. Order still not arrived. How can a company run wi... ãã£ãšèŠã
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DOOMSDAYCO - COMPANY NUMBER 09236950 WENT INTO ADMINSTRATION MAY 31ST 2023 - YOU CAN CONTACT YOUR BANK/ PAYPAL FOR A REFUND - DOOMSDAY CO CANNOT ACCESS THIS DATA ------ DOOMSDAYCO.COM WILL REOPEN UNDER NEW OWNERSHIP IN THE FUTURE AS IT WAS BROUGHT OUT FROM ADMINSTRATION BY ANOTHER COMAPNY
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High Street, CF72 8BP, Llantrisant, è±åœ
- customerservice@doomsdayco.com
- www.doomsdayco.com
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Still have not received order and itâsâŠ
Still have not received order and itâs been 2.5 months
Great items late delivery
Ordered the item on the 20th November however item was shipped in December and arrived a couple days before Christmas. I emailed asking about when it would arrive as I had intended the product to be a birthday gift for my partner however ended up being a Christmas gift instead.
Regardless - the items where of such nice quality and the designs where perfect. Material used if thick and designed printed where very good! Would definitely buy again.
Fantastic tshirts with great designs
Fantastic tshirts with great designs! Yes shipping was longer than first advertised like other reviews have said, but I ordered on black friday and recieved my order way in time for Christmas. In a world where we expect everything to be instant, I would rather give my money to a small business and wait for delivery, than give my money to a prat on a yacht but get it the next day. Had an email explaining the delay in shipping which was good; overall happy with the tshirts.
Ordered 22 Nov - NO delivery
Editing on 10/01 - order arrived a few days after Christmas & the products are really lovely. I did get my money back through my bank due to extended period of time between ordering & receiving my items. Just wish communication had been better.
Ordered 22 Nov. Order never showed up. Emailed 5 Dec, reply saying sorry, theyâre working as hard as poss. Fine. Emailed 15 Dec. No reply. Order never delivered. Dispute raised with bank to get money back.
Also been ghosted by doomsday.
Also been ghosted by doomsday.. ordered 21st Nov gifts for Christmas and never arrived. Had multiple emails ignored and now starting the process of trying to get a refund. The irony that Jamie's statement when taking over Doomsday states "My main aim is to keep orders being printed and out our door in 1-3 working days!". Sure, pal.
Not worth the wait
The website promises to ship orders within 3-7 working days, but that is not the reality. I ordered around the 20th of November and the order was dispatched on the 18th of December. They don't respond fast to customer service inquiries. The quality of the item is also not worth the price you pay for it.
Aucun signe dâenvoi un mois aprÚs la commande
Jâai commandé un article il y a un mois dzâs lâespoir de lâavoir pour mi décembre idealement pour un anniversaire ou, au pire des cas pour noël : je nâai ni article, ni signe dâenvoi de la commande, ni réponse à mes e-mails envoyés. Câest lamentable. Je ne commanderai plus la bas.
Ordered during the black fridayâŠ
Ordered during the black friday weekend. Still havenât received anything. About a week after my order I got an email saying âso sorry if you haven emailed about your order but I am working as much as I canâ which was nice because to be updated, but after that there was zero communication or whatsoever. I donât have the christmas presents in time for christmas now. It was pretty shitty to get an doomsday co email in the meanwhile saying âorder now to get your order in time for christmas!â which was a week after my order (two weeks ago) and havenât received anything. Iâve ordered here before and the quality was good, email response pretty quickly too and overall service recommendable, but this time wasnât. I hope to get a response through here since apparently this is the way to communicate :(
I placed an order on the 2nd ofâŠ
I placed an order on the 2nd of December and I have still not received it, I have emailed 5 times and have recieved no response. Whilst I appreciate that this is a busy time of year the customer service is shocking.
Placed an order on 1st December for aâŠ
Placed an order on 1st December for a Christmas present. Have tried to contact several times for an update but had nothing back. Really disappointing as I ordered it over 21 days ago and Iâve not even had a dispatch message. If Iâd have known it was this slow/poor service, I wouldnât have bothered. I get that places get busy for Christmas but doesnât mean that customers shouldnât get replies or updates. Definitely wouldnât shop here again.
Unacceptable customer service
I had to get my refund through my bank as the company failed to resolve it and I was ignored for months. This seems to be a common story here. Only buy if you are 100% sure you won't need an exchange or refund, as their after-sales process is non-existent. Such a shame.
20 days and still waiting!
I ordered an item of clothing from this company on 2nd December, and it is now 22nd Decemberâ20 days laterâand I still have not received my order. Despite multiple emails and attempts to contact them via social media, I have received no response whatsoever.
They were very quick to take my money, but their customer service is nonexistent. I understand they are a small team, but that is no excuse for a lack of realistic communication. If a company cannot realistically manage orders during busy periods, they should adjust their messaging on social media or hire additional staff to cope with demand.
This has caused significant inconvenience. My husband is now missing a present, which has made the situation particularly disappointing and frustrating.
Overall, my experience with this company has been unprofessional and incredibly poor, and I cannot recommend them. I would have given zero stars if that were an option. Be aware before ordering from themâyou risk not receiving your order and being ignored by customer service.
Here we go again...
Here we go again...
The same as last time. Place an order, they take your money and never deliver, then send out mass apologies MONTHS later, then dissolve because they can't run a business.
How naive I was to think you'd learn from your previous mistakes.
Seriously, why didn't they learn from last time?!
Placed an order mid November, and... Yep, nothing! Just a mass email saying "sorry we haven't sent your order yet, keep waiting!"
Honestly it's beyond a joke, sick of sending emails that get ignored, no number to call...
Just a Christmas gift that won't arrive, and money out of my bank :) Thanks guys!
Should be illegal to run a business this terribly. Should be ashamed of yourselves taking money from so many people for nothing. Lots of others without their Christmas gifts too I bet!
Placed an order 28th of November hadâŠ
Placed an order 28th of November had the confirmation (took the payment off me quick enough) then nothing no tracking update still nothing arrived. Been emailing and contacting their social media to find out whatâs going on and zero reply so now have to wait the 30 days since payment was taken so I can try get my money back. Avoid.
Ordered on the 3rd December
Ordered on the 3rd December, and havenât received my item, no communication when Iâve emailed MULTIPLE TIMES. Iâve messaged on Facebook and instagram and still nothing. The item I bought was for Christmas and now I wonât be getting to gift it. I wouldnât have ordered if I had looked at the reviews first, itâs a shame as a few friends have ordered from here before and received their stuff! Honestly what a poop show.
3 weeks since order
3 weeks since order, no dispatch, no response to emails, no response to Instagram messages
Waiting for a response and the order
This is the first time I have used this company as I've seen it advertised on Instagram and thought the designs looked really cool. I ordered my boyfriend a top on the 2nd December to make sure it came for Christmas, as it said delivery could be 3-5 days. I understand christmas can have a delay in orders though. I hadn't heard anything so wanted to track it, but my order number wouldn't work on the tracking. I've tried to get in touch via the website and through email several times but I haven't heard anything so I feel quite at a loss. I have seen these other reviews now and delayed shipping and contact issues seem to happen a bit, but they get in contact through here so I hope it will come at some point. I don't think I will be able to order from here again even if the quality is good unfortunately. But I look forward to hopefully receiving the top soon.
Would give 0 stars if I could
Would give 0 stars if I could, after sending numerous emails and messages I have had no response. No shipping update and out of pocket for a Christmas present. If you can't cope with the demand you shouldn't take the orders, it's awful customer service and I've logged a claim with my bank to get money back.
Shouldnât even give them one star
Shouldnât even give them one star.
Awful communication, did not receive the order and have asked the bank to get my money back.
Will never order from you again.
AVOID!
Placed an order 16th Nov and theyâve yet to even send it, no tracking details, non-responsive to emails, itâs been over a month! AVOID!
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