DPS Energy & Heating LTD レビュー 

21
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I recently had DPS Energy install 10 solar panels with 9.4kW battery storage solution at my property in the Bolton area. I selected DPS Energy over competing proposals due to their understanding of... もっと見る

5つ星のうち5の評価

The staff that I came in contact with either in person, emails, or on the phone, knew their role proficiently with kindness and a caring manor. Every step of the way was thoroughly explained in a way... もっと見る

5つ星のうち5の評価

I’ve just had solar panels and an air pump installed. I was helped through the process by office staff who explained each stage clearly, patiently and without any pressure. The guys who installed th... もっと見る

5つ星のうち1の評価

Booked a survey after enquiring online, I was told I would need to contribute which was fine. They came out two men who didn't take their shoes off or with covers but were polite. Anyway a day later I... もっと見る

4.4

優良

TrustScore 5段階評価の4.5

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(21)

過去12か月のレビュー数: 21

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5つ星のうち5の評価

Solar and battery solution

I recently had DPS Energy install 10 solar panels with 9.4kW battery storage solution at my property in the Bolton area. I selected DPS Energy over competing proposals due to their understanding of my exact requirements, the quality of the equipment / warranty and the support they would provide after installation. The sales engineer, Alex Kyriapou, was key to the purchase decision, he was able to answer all my detailed questions and design the solution I wanted to meet my present and future power needs. He has also provided me with great post sales support and takes a real interest in the operation of the system and realisation of its benefit

The installation was very professional, clean and managed with little disturbance. The visibility and control through the phone app is very good indeed. I am confident in getting a shorter payback on my investment than estimated. Really excellent so far.

2026年5月3日
自発的なレビュー
5つ星のうち5の評価

This is how a team runs a company.................

The staff that I came in contact with either in person, emails, or on the phone, knew their role proficiently with kindness and a caring manor. Every step of the way was thoroughly explained in a way I understood and being a 72 year old woman when I didn't understand they had a genuine calmness about them and made me feel as though everyone asked the same sort of questions. The service I had from DPS Energy & Heating was Different Phenomenal Special

2026年5月20日
自発的なレビュー
5つ星のうち5の評価

Customer Care At It's Best…

I would like to take this opportunity to thank DPS Energy and Heating Ltd for the professional way they have designed and organized the recent project carried out on my house. The work included the installation of Hatchu inverter and battery system to be connected to my recently installed solar panels. The work included a bird deterrent which should have been installed at the same time as the solar panels.
The professionalism, expertise, and attention to detail of the staff involved was second to none, from start to the finish of the project and communication was clear throughout.
The on-site installation team was well organized and the quality of the completed work was excellent.
I am delighted with the quality of the products used including the easy-to-use monitoring system and on-line back up support if required.
DPS accreditations, certifications and industry memberships reflect the company’s commitment to delivering work to recognized standards. They help demonstrate that their business model operates with a strong focus on quality, technical competence, regulatory compliance, consumer protection and professional practice
I was very pleased with the outcome and would happily recommend DPS to others looking for reliable installation and support

2026年5月11日
自発的なレビュー
5つ星のうち5の評価

I’ve just had solar panels and an air…

I’ve just had solar panels and an air pump installed. I was helped through the process by office staff who explained each stage clearly, patiently and without any pressure. The guys who installed the solar panels and particularly the engineer who dealt with the air pump (here for three days) were all hardworking, friendly, professional and cleared the site of any rubbish before they left.
This energy is completely new to me and I was rather unsure what to expect, but with the help and guidance given by DPS I feel confident that I have made the right decision.
I recommend this business 100%

2026年5月15日
自発的なレビュー
5つ星のうち5の評価

⭐ ⭐⭐⭐⭐

Had a great experience with this company after they fitted a gas boiler and loft insulation at my property for free under the ECO4 scheme.

Jo was lovely who arranged the install for me and Aaron was especially helpful dealing with my policy documents and explaining everything to me

2025年12月10日
自発的なレビュー
5つ星のうち5の評価

I had loft insulation installed in…

I had loft insulation installed in January, the installers done a great job, they were friendly, and polite , there was no mess, and they kept me informed of the progress of the work I am very grateful and happy with the service I received many thanks

2026年1月15日
自発的なレビュー
5つ星のうち5の評価

Brilliant service

DPS did a brilliant job fitting my new boiler.
From the start with Jo in the office who was so friendly and helpful with all my questions, to the engineers who installed the boiler - very professional and cleaned up any mess that was made before they left. My house is now lovely and warm.
Thank you and would recommend highly,

2026年2月4日
自発的なレビュー
5つ星のうち5の評価

Full heating system put in home by…

Full heating system put in home by DPS,fully informed of dates +procedure,terry+jo did fitting they were polite,respectful of property+myself,very hard working,they did the fitting to a very high standard and cleaned afterwards,they are a credit to themselves+DPS Energy+Heating,i reconmend DPS energy,thx to all at DPS.

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

Boiler ,fans and loft insulation

The chaps who did the loft insulation the boiler change and the electrician were all polite cleaned up as they went along never bothered me atall when finished explaining everything they had done and how things worked also said any problems ring and they come sort it out my son is a service engineer on the gas board even he said the boiler work was exceptional. I’m a retired electrician and what I saw that young chap do was also excellent work the insulation in the loft did not realize the thickness of it around would definitely recomend all these workers absolutely brilliant thank you ps all the office staff I came into contact on phone with were very polite helpful and credit to the firm they work for well done to you all

2026年2月5日
自発的なレビュー
5つ星のうち5の評価

Excellent Company

Excellent Company. Great communications and the different sets of Lads (Cavity wall & Loft insulation & Electrician) . All kept us in the loop as the jobs progressed. And all cleaned and removed any packaging
and took with them. I would highly recommend DPS
to one and all .

2026年2月13日
自発的なレビュー
5つ星のうち1の評価

Waste of time

Booked a survey after enquiring online, I was told I would need to contribute which was fine. They came out two men who didn't take their shoes off or with covers but were polite. Anyway a day later I got told it's not worth their resources so won't be doing it! Absolute waste of time and when I went back to ask why I got no reply, just a message on WhatsApp saying they won't do it. Ridiculous. I have now had an operation due to cancer and was hoping I'd have this work done soon to help with keeping the house warm etc.

2026年2月2日
自発的なレビュー
5つ星のうち5の評価

Perfect

Perfect. All the team at DPS went out of there way to install our air source heat pump and solar panels. The CH system is working so well,ts so nice to come home to a warm house.

2026年1月26日
自発的なレビュー
DPS Energy & Heating LTD ロゴ

DPS Energy & Heating LTD からの回答

Thank you so much for your review! We are so pleased you are happy with our services!

5つ星のうち5の評価

Everything as promised

Everything as promised fast and excellent work pleased with everything

2026年1月12日
自発的なレビュー
DPS Energy & Heating LTD ロゴ

DPS Energy & Heating LTD からの回答

Thank you so much for your review! We are so pleased you are happy with our services!

5つ星のうち5の評価

Good communication

Good communication
Fitters were on time, cheerful and did job well.

2025年12月4日
自発的なレビュー
DPS Energy & Heating LTD ロゴ

DPS Energy & Heating LTD からの回答

Thank you so much for your review! We are so pleased you are happy with our services!

5つ星のうち1の評価

Review of DPS Energy & Heating Ltd…

Review of DPS Energy & Heating Ltd ⭐☆☆☆☆

I strongly advise others to avoid this company.

In March 2025, DPS Energy sent installers to my home who arrived smelling of cannabis and were unfit to carry out the work safely. When I raised safeguarding concerns, Paula Ainsworth (Head of Eco) defended them, dismissed my complaint, and failed to escalate the matter to any senior manager or director.

Instead of investigating properly, DPS Energy withdrew from the job altogether and issued a so-called “final response” that misrepresented events and made out that I was the problem. At no point did they offer me an alternative team or escalate my serious safety and discrimination concerns.

This behaviour is unprofessional, patronising, and discriminatory. Customers should not be made to feel unsafe or gaslighted when raising genuine safeguarding issues. I have escalated this to the Energy Ombudsman and will be pursuing further action.

2025年9月17日
自発的なレビュー
DPS Energy & Heating LTD ロゴ

DPS Energy & Heating LTD からの回答

We’re truly sorry to hear that you were unhappy with your experience. Please be assured that your concerns were taken seriously, escalated and fully investigated with the staff involved. We always want our customers to feel safe and supported, and we regret that we weren’t able to reach a resolution together.

As the situation became increasingly stressful for everyone involved and the level of concern raised by you became greater, we felt it was best to allow you the option of working with another provider. We wish you all the very best with your installation and appreciate you taking the time to share your feedback.

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