Went in to the Llandudno store today not really knowing more than the fact we needed a new king mattress. We received great service from the floor assistant (Conor) and his manager (Aled). Both made t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... もっと見る
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... もっと見る
Solihull branch - I was greeted straight away when I entered the store by Lynne, who helped me thoroughly. Lynne was really knowledgeable about what I needed, made some excellent recommendations and o... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
4.7
優良
12万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Salesman was very professional and…
The Salesman was very professional and friendly.
Showed me products over a good range of prices.
2026年8月27日
Exceptional customer service
Exceptional customer service, such helpful staff. Manager Richard & his colleague Derry were more than happy to show me the full range of beds that best matched my specifications. I would definitely recommend to family and friends
2026年8月30日
The staff are very helpful
The staff are very helpful & knowledgeable and guided us easily to the best mattress that suited us .
2026年8月30日
Helpful, friendly and effective team.
Helpful, friendly service, providing me with the products I wanted at a good price. The products were great quality too.
2026年8月30日
Bought a bed a few weeks ago and was…
Bought a bed a few weeks ago and was impressed by the service.Returned yesterday to purchase another.Different member of staff but same service.
2026年8月30日
I had a great experience today in…
I had a great experience today in Dreams , Solihull. I was greeted by Lauren , who was knowledgeable and efficient.
She helped me choose my bed and mattress and made suggestions along the way .
2026年8月30日
自発的なレビュー
Excellent experience
Excellent experience. Very friendly customer service, listen to what I was looking for and my needs for a bed showed me different options and offered a shot in the bed match scanner. Offered a drink when purchasing and spoke through clearlying and in manner which was easy to understand.
2026年8月30日
Excellent service from Richard at Dreams Lakeside, West Thurrock!
Richard was extremely polite, helpful and patient. He took the time to understand what we were looking for and stayed with us until late evening, making sure we were happy with our choices without any pressure. Really appreciated his excellent customer service.
2026年8月30日
New mattress
We recently shopped for a new King size mattress at the Warrington store. The shop assistant was welcoming and very helpful and knowledgeable about the type of mattress we were looking for. We were happy with our purchase. Would recommend Dreams.
2026年8月30日
Helpful friendly staff
Helpful friendly staff. Olivia took time to walk me through all my choices I got just what I wanted.
2026年8月29日
Brilliant Service
We arrived at the store 10 minutes before it opened at 9am. The lovely female member of staff let us into the store as it was raining. We told her we were looking for a new mattress and she recommended we use the sleep machine to monitor how we sleep and recommends the best mattress for us. We tried three different mattresses in store which were medium to firm. We originally went back to the first one as it was like laying on a cloud, so heavenly that I could have fallen asleep there and then. We were offered a drink whilst we sat down and talked prices and delivery. We left the store happy and satisfied that we had made the right choice. I would definitely recommend Dreams to family and friends.
2026年8月30日
Really great customer service
Really great customer service, staff very observant as to which mattress we tried before using sleek match ! worked really well as he was able to recommend the ones matched for us with the ones we had tried!
Fabulous to try pillows with mattress too👍
2026年8月30日
Dreams visit
Jamie welcomed us , assisted us ,and put a package together which turned into us purchasing a bed.
Helpful & patient all in one
2026年8月29日
Easy website to use
2026年8月30日
Great service
Mark and Glen were very helpful and informative - they understood our precise requirements and came up with a very agreeable solution - great service10/10
2026年8月29日
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