Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattress... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Mike from the Eastleigh branch was absolutely spot on, helped us choose our desired mattress and within 10-15 minutes we had purchased the mattress, not pushy at all let us trial all the mattresses in... もっと見る
Moremi at Dreams of Carlisle kindly helped me to choose a lovely mattress, she was very patient with me because I was a bit fussy and although I used the sleep match that theoretically narrowed down t... もっと見る
Wayne in the Carlisle shop was brilliant. So knowledgeable and helpful in finding us a fantastic mattress. Took us through the sleepmatch scanner, great piece of technology to narrow down the options... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
4.7
優良
11万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dreams New Cross! Edwina
Edwina was amazing with her service. She was very knowledgeable and took her time to explain. Great customer service! I was upset we couldn’t make the sale due to delivery times.
2026年8月8日
自発的なレビュー
Great service!
Umar Ali helped us choose our mattress and pillows at the Southall Dreams store.
He was very welcoming and thoroughly professional. He took us through the process of going through the different types of mattresses available and the ones that would suit our budget according to the issues that we had stated. He addressed each of our issues with attention and provided various options and then guided us to the choice that fitted our budget. We are very happy with the service he provided. He was friendly and attentive through out and helped us get value for our money. Thanks Umar Ali!
2026年8月8日
自発的なレビュー
Great
Great, friendly and welcoming. Gus went above and beyond and was really helpful
2026年8月8日
自発的なレビュー
Great customer service
Sandra at the Hereford branch was so helpful. Didn’t rush us and gave us plenty of time to choose the right mattress for us. Thanks for occupying our dog while we were browsing!
2026年8月8日
自発的なレビュー
Doug in the Farnborough store was…
Doug in the Farnborough store was extremely knowledgeable and helpful. I went away a very happy customer.
2026年8月8日
自発的なレビュー
Massive thank you to Gabriel in Watford branch!
Massive thank you to Gabriel in Watford!!
We had an absolutely fantastic experience purchasing 2 mattresses. Seamless and smooth service all with a smile and extremely professional. Great advice and suggestions and polite enough to give us time to think and discuss whether we would like to go ahead with the purchase. He is an absolute asset to the store and I suggest that staff in other stores learn how to provide excellent customer service too instead of a quick, pushy sale! I would highly recommend that you go to this store and ask for him as he is knowledgeable and experienced and you will leave being a very happy customer.
Thank you Gabriel from my mum and us all!
2026年8月8日
自発的なレビュー
Craig and Naomi were amazing and helped…
Craig and Naomi were amazing and helped me choose the perfect bed and mattress, even sold the most amazing pillows to go with my new bed. So nice. 10/10 service
2026年8月8日
自発的なレビュー
Great service
Great service! Quick helpful and showed me all around to find the perfect bed and frame
Can’t ask for much more
2026年8月8日
自発的なレビュー
Excellent, helpful Dreams
Very well looked after by Shirley, and manager Tom in the Bracknell store.
Appreciated the approach in store, not pushy sales driven, but very pleasant and laid back, whilst being very helpful & informative.
We tried the electric bed tester that helps advised the best mattress firmness for you.
Would recommend the store & Shirley, excellent experience.
Purchased a quality bed and cannot wait to get it delivered.
2026年8月8日
自発的なレビュー
Have not bought a mattress yet but had…
Have not bought a mattress yet but had a great experience with Charlotte in Newbury. Charlotte showed us the sleep analyser which showed us which mattress beats suits and then showed us all available mattresses in store.
2026年8月8日
自発的なレビュー
Charlotte in Newbury was extremely…
Charlotte in Newbury was extremely helpful with finding the right type of mattress for needs. She showed me a selection to try and used my feedback to find the best option for me
2026年8月8日
自発的なレビュー
Excellent customer service from AJ
Excellent customer service from AJ, very helpful in assisting us with what we needed and very friendly.
2026年8月8日
自発的なレビュー
Very helpful staff and decent prices
2026年8月8日
自発的なレビュー
David
David, was in the edge lane store today, he was shown about by Jen, bought a fabulous mattress,
Highly recommend, great experience,
Thanks Jen.
2026年8月8日
自発的なレビュー
Staff were really helpful
Staff were really helpful, we came in to choose our daughter’s first single mattress
2026年8月8日
自発的なレビュー
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