Dreams レビュー 

Great customer service received by the Shirley branch. Well looked after by Chet, Rosie and Baz

Chetz (Solihull) was brilliant…

Dave from hull store really helped in getting our perfect bed and mattress ,top work.

Recently purchased an upholstered ottoman bed frame from Karen at Dreams in Blyth. She was amazing….. what unbelievable service.
I hope we get the same service when it’s delivered! So far so good

Had a great experience at Dreams Slough, Everton was incredibly helpful, knowledgeable and patient. Would highly recommend.

Thank you so much to Anna at the Hereford Dreams, (and all of the team) I can't express enough the fantastic customer service, time and expertise given to us today when purchasing 3 beds. It made a stressful time a very enjoyable experience and I'm so grateful and would recommend fully. Thank you again Anna for all of your help.

Our whole experience was fantastic thanks to Khadeejah at the Stratford Upon Avon store. From the moment we walked in she was engaging, extremely knowledgeable & guided us through the whole process with a fantastic sense of humour. We haven't received customer service like that for a very long time, we would highly recommended her as a consultant to anyone thinking of buying a new bed, mattress or accessories, she is an absolute pleasure to deal with & deserves credit

Visited the Blyth store today and was served by lovely lady called Karen. She was very helpful and knowledgeable in helping us buy the perfect bed xx

Found Gabriel at Watford to be very helpful and knowledgeable.

Steve and the team were amazing and really looked after us.

Sue (Metro Centre) made the experience very simple and easy and helped me decide on the best mattress and bed for me. Personable and pleasant character.

We went in looking for a new bed and mattress and steve was there straight away to give us a hand and help us find the bed we wanted without making us feel pressured

Andy made it easy for us to selected a mattress and we had an extra 10% off (veteran discount). Brilliant service, thank you.

Lovely staff service was excellent chose a lovely bed exceptional shop fantastic choice of beds thank you Jef for helping us choose our bed cannot wait for delivery two excited pensioners
Thank you

Bought a double mattress and had an excellent experience of service from Michelle. Friendly, helpful and made the whole experience easy. Totally recommend coming here. The camaraderie between the staff also gives a very positive impression. Top marks deserved.

Absolutely amazing customer service

First mattress was too soft. The process to exchange was hampered by IT issues but was straight forward.
All staff were very helpful - in store, on the phone & on delivery. 🤗

Fantastic service in store, staff were brilliant and so knowledgeable!

When it came to delivery they didn’t arrive, we have sold our old mattress that day! No one contacted us to say it had been cancelled, only when I contacted them I got told it was out of stock and would be with me in 12 weeks. Customer service were really unhelpful. Then had a scammer calling me pretending to be dreams for a ‘refund reorder’! Even the scammers have caught onto how bad dreams service is currently! Two week wait for a refund! So poor! Letting down the store staff!

Katrina was Brillaint in store today, really helped myself and my partner pick the perfect Mattress - Birkinshaw branch, recommend highly