Great service in the shop. Was offered water to drink (it was very hot). Excellent delivery and assembly guys. They were polite, good-humoured, efficient and left the job neat and tidy. Old bed and m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service all around. Bed good quality and delivered in a few days by a couple of really good guys who did everything to assure a good experience. Assistance in store was great without being overb... もっと見る
After buying and being happy with my new mattress I returned to Epsom Dreams to see Prakash about purchasing a Tilt/recliner type base. I'd spoken to Prakash a few days previously to tell him what I w... もっと見る
I had great customer service in the Epsom branch: asked for what I was looking for and showed me directly to those mattresses. Zero judgment. Even encouraged a change just so I could make sure. I was... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
1 Upper High Street, KT17 4QY, Epsom, 英国
- 01372 724924
4.9
優良
94件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent speedy service
Excellent speedy service, you're epsom sale representative was brilliant and very accommodating on a very hot day. 5 stars *****
2022年7月28日
自発的なレビュー
Excellent service from shop staff to…
Excellent service from shop staff to delivery guys, highly recommend this company.
2022年7月11日
自発的なレビュー
Great product, great customer service
I bought a mattress for my teenage son. Great product, friendly and professional customer service.
2022年3月24日
自発的なレビュー
Fantastic service
Fantastic service! I was helped by John who was kind, friendly and informative. He showed me how to use the fantastic machine that measures your body and chooses the best mattress for you. He got me a cold drink and then talked me through my options and how the mattresses are constructed. He was helpful and knowledgeable but also gave me the space to make the right decision for me. Mattress shopping was easy and joyful, would recommend.
2022年3月13日
自発的なレビュー
Fantastic service
Went into the Dreams Store in Epsom to buy a new mattress. Service was fantastic and managed to find exactly what we wanted. Delivery time was very quick. Would definitely use them again.
2022年2月2日
自発的なレビュー
Very helpful in store
Very helpful in store. Delivery very prompt and professional. Very happy with my new comfy bed.
2022年1月7日
自発的なレビュー
Very positive experience!
2022年1月5日
自発的なレビュー
Excellent mattresses - even better customer service!
Having previously bought a couple of mattesses from Dreams, we didn't hesitate to make your Epsom store our first port of call. We weren't dissapointed! From the intial computerised 'preferencing' programme to an upfront discussion about budget your excellent staff made the decision a doddle! They then carefully arranged a delivery date to maximise the 'trial period' for my daughter, who is currently splitting her time between two addresses. We needn't have worried, though - as the Campbell D mattress is perfect, and exactly what she wanted. Excellent service again from your Epsom store. We'll be back!
2021年12月29日
自発的なレビュー
Delivery Service - On time
We received a call in the morning to confirm our delivery slot. They arrived within the time slot. The delivery men were very polite and explained what we needed to do. Excellent service from ordering to delivery.
2021年10月23日
自発的なレビュー
Fab shopping experience at Dreams…
Had a fab shopping experience at Dreams in Epsom. The Store Manager was very knowledgeable and listened to my requirements. Although they only had one type of bed I was interested in, he suggested I visit another local store to compare. I'm glad I did as I could do a direct comparison and make my choice after reviewings all three beds.
2021年10月4日
自発的なレビュー
Top service again from Dreams.
No pressure in the show room to buy anything and all products fully explained.
Bed arrived earlier than expected, assembled and old mattress removed.
Well done Dreams.
2021年5月26日
自発的なレビュー
Would never go anywhere else.
Have purchased from Dreams before for ourselves and other member's of our family over the years. We have always been happy with the level of service and products that are supplied.
2021年5月3日
自発的なレビュー
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