Excellent service from entering Dreams store to leaving. Very friendly staff who greeted me on arrival, even providing a coffee. ☕️🙂 Sleepmatch machine was used and suitable mattresses, in different... もっと見る
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We visited the Hull store, to browse King size mattresses. We were greeted by Dave, who made us feel at ease. As pensioners we were hesitant about the sleep match experience, but Dave explained the s... もっと見る
An excellent shopping experience at Tamworth (Jolly Sailor) Dreams where we hoped to replace a fifteen year old mattress. We were greeted in a friendly way and helped with a wide range of options to m... もっと見る
Made 2 visits to the store and initially saw Amit. He provided a great customer service with no pushy sales techniques, and was supportive when we told him we would be leaving to discuss making... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Salesman extremely helpful
Salesman extremely helpful, welcoming and knowledgeable. Very accommodating of our needs and allowed us to choose freely without strongly influencing our choices. Made us feel comfortable and gave us space and time to discuss our choices together. Explained everything well and did things as quickly as possible for us. Excellent service, would highly recommend to friends and family!
Helpful and friendly
The member of staff who served us rod was helpful and friendly who talked us through all the beds available and the ones more within our budget. Easy process, thanks again
A very nice showroom two pleasant…
A very nice showroom two pleasant members of staff. James showed me around and advised me on options as the mattress was for a spare bed . I couldn’t use something I didn’t understand but I’m sure I have a great mattress thank you James.
Beautiful Quality Beds
Easy on the eye . Beautiful beds. shop as lots of room to move around and test beds.The Shop Was clean and tidy.Sharon who served us was so lovely and knowledgable and gave us amazing personal customer service will be visiting again great prices for quality beds and mattresses
They had exactly what we wanted and at…
They had exactly what we wanted and at the price we wanted. And the chap that served us was as helpful and polite as can be, we would definitely make them our first choice next time we need a new bed.
Great experience
Made 2 visits to the store and initially saw Amit. He provided a great customer service with no pushy sales techniques, and was supportive when we told him we would be leaving to discuss making a purchase.
We returned several days later and saw Dan who took the same gentle sales approach and assisted us in a purchase, and he made sure to attach this to Amit’s sales figures.
We left after the second visit having made an expensive purchase, but were happy with the experience.
Would 100% use again!
Helpful and friendly staff…
Helpful and friendly staff made the process easy along with a good choice of beds and delivery dates.
Amanda from Team Valley store is…
Amanda from Team Valley store is amazing, so kind and thoughtful, never rushed us and got my mum the perfect mattress for her needs. Nothing was too much. Top tier service, 100/10!!!! 🌟
Excellent service from entering Dreams…
Excellent service from entering Dreams store to leaving. Very friendly staff who greeted me on arrival, even providing a coffee. ☕️🙂 Sleepmatch machine was used and suitable mattresses, in different price ranges, tried out, including use of pillows. Very happy indeed with my purchase ( especially the grand total £££) of bed base, mattress and headboard bundle. Big thankyou. Keep doing what you're doing.
Browsing turned to purchase
We visited the Hull store, to browse King size mattresses. We were greeted by Dave, who made us feel at ease. As pensioners we were hesitant about the sleep match experience, but Dave explained the sleep match would help our choice of mattress. We were given pillows suited to our sleep positions and offered a drink. Dave was extremely helpful and we ended up buying a mattress, a mattress protector and additional warranty.
Couldn’t fault the experience
Couldn’t fault the experience
Emily who was the staff member who attended to me was friendly but very efficient and knowledgeable. She explained each step clearly and effectively. She didn’t pressure me but encouraged me to take my time as she said it was an important decision. There was a good selection to choose from and I feel very happy with the choice I was helped to make.
Great service and products
Great service and products, John took time to explain product functionality and options, as well as answer all our questions, across two visits - thank you!
Linda
I entered into Dreams and went to the Desk where Steven and Charlie were . Steven listened to what I wanted and Charlie was there training . They were very helpful Steven let me try the beds for myself after I tried them when he showed me them. I made a decision to purchase one I then bought 2 pillows as I asked about them plus 2 mattress protectors, both of them were polite and very helpful and Charlie helped me take stuff to my car .
Friendly and knowledgeable staff
We were greeted at Dreams Uddingston by Liam on arrival, who left us to look around with no pressure and was on hand for any questions we had. He was very friendly and knowledgeable, and suggested using the sleep machine to point us in the right direction. There was also a sale on, and Liam also ensured a delivery date that suited us. All in all a very good experience, would highly recommend.
Had a mattress delivered today with…
Had a mattress delivered today with finger marks all over mattress and hole in it with spring not happy
I had a great experience with Asad.he…
I had a great experience with Asad.he is very helpful, polite and professional throughout. We recently ordered a mattress,and highly recommend everyone to visit
Lovely staff very helpful and welcoming…
Lovely staff very helpful and welcoming bought a mattress excellent service in the shop.
Staff and service were brilliant
Efficient staff
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