Hull store with David. Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and ans... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the store today at Ocean Retail Park with my teenage daughter, as she is desperate to have a double bed. My daughter has a small bedroom but we were determined to come up with a solution as... もっと見る
Chris and Gary were great, no pressure sales. We were only shopping for a mattress. Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the differ... もっと見る
Everything was great including customer service from Jenny, edge lane store. She offered us water on arrival, took us around the showroom and explained the mattresses and frames. We were put on the sl... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
4.7
優良
11万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We came into the store at Crown Point…
We came into the store at Crown Point me and my mum. We needed a new bed which was a king size. Hayley was very helpful, offered us drinks, talked us through different types of beds, mattresses and we tried out the sleep match to see which mattress was suitable for us. She was very knowledgable also and we were very pleased with the service. We will defiantly come again into the store for future mattresses including Tempur.
2026年8月23日
自発的なレビュー
Dave at Inverness branch yesterday was…
Dave at Inverness branch yesterday was super helpful and explained everything in detail which made our decision easier. Very knowledgeable and friendly. Even made me a lovely coffee 😁 Looking forward to receiving our new mattress very soon.
2026年8月22日
自発的なレビュー
Rick was very knowledgeable of all the…
Rick was very knowledgeable of all the products and extremely helpful!!
2026年8月23日
自発的なレビュー
Order from April still not completed
I'm really not impressed with my experience with Dreams over the last few months. Alongside navigating a system update that seemed to have bricked the whole company's computers for well over a week, my delivery has also been delayed countless times. I now have my bedframe but the mattress still hasn't been delivered and, despite now being given yet another new delivery date for September, I have no faith that it won't be delayed again. Completely ridiculous that an order that was placed in April still hasn't been completed because of delays with the mattress.
2026年4月27日
自発的なレビュー
New bed …
Everything was great including customer service from Jenny, edge lane store. She offered us water on arrival, took us around the showroom and explained the mattresses and frames. We were put on the sleepmatch machine to match a mattress to us individually. Great service and looking forward to getting our new bed!
2026年8月23日
自発的なレビュー
Very helpful and friendly service
Very helpful and friendly service, highly recommended.
2026年8月23日
自発的なレビュー
the workers are extremely helpful and…
the workers are extremely helpful and give you the best advice and make sure you are happy with what you get.
2026年8月23日
自発的なレビュー
We came looking for a mattress and were…
We came looking for a mattress and were served by Mohit. He was extremely knowledgeable and explained everything really well. We actually ended up buying because of Mohit.
2026年8月23日
自発的なレビュー
Katie was so helpful and knowledgeable
Katie was so helpful and knowledgeable, I was very happy with the service and the purchase I made!
2026年8月23日
自発的なレビュー
Excellent service at the dreams store…
Excellent service at the dreams store in Hereford very helpful staff amazing experience in buying our bed definitely recommend!!
2026年8月23日
自発的なレビュー
We had a great experience with Darren…
We had a great experience with Darren checking our Sleep Match and explaining all the qualities of the beds and mattresses. So we came back to for my sister to buy a bed and mattress with excellent discounts. I recommend Dreams to all who wants to buy a new bed or mattress at Sittingbourne. Ask for Darren.
2026年8月23日
自発的なレビュー
Excellent service from Amanda at Team Valley!
Amanda from Team Valley provided excellent service today. We came away with a mattress we loved and some great bargains. We’ve not long moved house and we’re so happy with the deals we got today! Thank you so much, Amanda ☺️
2026年8月23日
自発的なレビュー
Solihull store
Solihull store - shaz
Amazing customer service, she helped us lots definitely will be coming back to her !
2026年8月23日
自発的なレビュー
Top service from Roger
Top service from Roger . Very knowledgeable and help me get a great mattress for a great deal
2026年8月23日
自発的なレビュー
Raghuraj was excellent and very…
Raghuraj was excellent and very helpful. We wanted a mattress to take away that day and he helped us choose the perfect mattress. Thank you!
2026年8月23日
自発的なレビュー
Only went in for a look and brought a…
Only went in for a look and brought a new bed staff where super great Geoff and Emma at Redditch
2026年8月23日
自発的なレビュー
Was a great experience with dreams…
Was a great experience with dreams Huddersfield! Liz was great with my Nan and helped her get her perfect mattress! Great service!
2026年8月23日
自発的なレビュー
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