Drift レビュー 176

I ordered a 2 pack of scent blocks. A few minutes later, I was notified of future ship/bill dates. I did not authorize a subscription.
I have already froze the charge on my credit card and cancelled the remaining shipments.
This a scam and this company should be closed.
They had my credit card info too, I never did business with them.
I will be going after these mfer's, you can count on that.

Nothing wrong with the product but a deceptive ‘one off purchase’ started trying to charge me monthly, which thankfully my bank declined. When I login to Drift it says I have no active subscriptions. Have spoken to my bank who have flagged it and sent a request to stop them. A shame really.

Bought from Drift a year ago. Was surprised to receive another package and charge a month later. Foolishly assumed I wasn't paying attention and canceled sub.

Tried again this year for a stocking stuffer - made absolutely sure to avoid all subscription models. A new package and charge a month later. This company can pound sand.

So i have previously wrote a review stating they take money without consent & hide in the T&c’s the subscription, i emailed the company to state i did not enrol in a subscription which is where they told me its in the T&C’s i luckily got a refund for that last transaction they took unwillingly to then have them send me another scent and take more money from my account, be careful with this company as they are sly and take money from your account even though you unknowingly sign up to a subscription.

Scam for Drift car air freshner, stay away. Didn’t sign up for subscription, couldn’t cancel, so had to contact bank to block payments.

Betrüger!!!! Über Instagram ein Mal gekauft und nach drei Monaten kopiert dass es um eine Abo geht! Finger weg!

Never sign for subscription but they keep charging me scammers and products are terrible

I few days ago i received my 'John Wick' Drift scent for the car.
What a disappointment!
The wood itself looks ok and the magnetic holder for the sun visor works well.
I'm not going to be able to review the longevity as i have absolutely no intention of keeping this in my car.
It smells like:
Aged Cedarwood, from all the pencils broken in close quarters.
Black Pepper and Dark Amber, the scent of burning rubber and cold revenge.
Midnight Citrus, with just a hint of Gunsmoke and spilled, imported whiskey.
Seriously, if your car smells this bad, it's not "dirty" it's in Wick Mode.
The scent is so bad, it’s not just Eau de Wet Dog it’s Baba Yaga’s Gym Bag.
If John Wick smelled this in his 1969 Mustang, he wouldn't just look for who stole his car, he’d start a new trilogy just to find out who left this air freshener in it. It’s a scent of zero commitment and sheer stupidity.
I know scent is a very personal thing and some people might like it but crikey, it really is quite bad and most certainly doesn't make you think of 'John Wick', what a con.
Please be aware, when you pay you are paying for a subscription, you'll get one of these awful things every month, although it is very easy to cancel the subscription as soon as you make the purchase. Honestly I wouldn't bother.

Really cranky they signed up an auto subscription when purchasing. Really sneaky and then not easy to cancel. Had to log in when I had not created an account. What a shame the product smells great. The underhanded subscription though ... will not purchase again.

DO NOT BUY, they sign you up for a subscription, even when you don’t ask for one by using the terms and conditions that you tick. Then the website will time out when you try to cancel the subscription. I had to call my bank to block the payments. Disgusting scammers!

Same as most, fished in by the marketing, placed on a subscription, no reply to request to cancel and payment details to be removed, fortunately bought using PayPal who were good, just refunded. Bought as a christmas present, continuing to send the foul smelling Toilet Cleaneresque Pine and the slightly better, if not still faint Coconut one, highly disappointed, almost to the stage where I feel I have been swindled. It would appear the "bill and burn" business model still works.

Do not be taken in by the marketing — the product simply does not work. There is barely any scent, and you are then enrolled into a subscription without realising it. There is no clear mention of a subscription in the initial purchase or receipt. When you eventually discover this and attempt to cancel, you receive no response from the company. The so-called self-service option on their website is equally frustrating, as it repeatedly crashes.

The same as many other customer reviews I too was placed on a recurring order without my knowledge or consent and contacting them is a nightmare. Avoid!!!

am extremely disappointed with Drift. I spent nearly $100 on fresheners that lose their scent within 48–72 hours. To make matters worse, I was hit with duplicate billing and received 8–10 extra refills I didn't want. One scent (Teak Wood) even triggers my migraines, making it unusable. I have sent multiple emails regarding orders and requesting a return and subscription cancellation, but the company has gone silent.

Similar to others here, both myself and the friend who recommended drift to me had an unauthorised purchase taken from our bank accounts a few weeks after our initial purchases.

My friend was refunded after she contacted drift co and I am fairly confident that I will be refunded too, but thats not the point. The point is that drift exploited our trust in providing them with our bank details by signing us up to a subscription service without our knowledge or consent - despite both of us actively opting out of this subscription when we places our initial orders!

Its a shame as its actually self sabotaging on the part of drift because their products are actually very good and I was tempted to recommend them to friends/family and to purchase again - but I ultimately cannot do that due to my moral disagreement with their practice of taking subscription money and placing orders first - then refunding later if/when they are caught and confronted…

I bought two yearly gift subscriptions on December 12,2025. One has been activated and the other has not because the individual has a new email. I have tried to contact them regarding the issue without success. I have sent 3 emails (no response), 7 phone calls (busy signal), 2 chats on line where I was told an agent would contact me within 24 hours (no response). This is the WORST customer support I have ever encountered with any company. Everyone should take their business elsewhere and not support a company as terrible as this.

I ordered a car freshener with them. I pressed the one time purchase. Ordered 1st of December. And today January 1 they took a payment off my account. And I found out I was on subscription without my knowledge, without me agreeing on this. What a scam… never again.

Purchased 1 time and they set me up on a subscription. I never agreed to a subscription. I see this happens to a lot of customers and they have horrible reviews. You also cannot cancel on line, their website has a "glitch"

Absolute shambolic company.

Placed a one time order as a guest which took 2 weeks to arrive. I have now received a second order as a subscription order even after choosing to opt out of the merbership/subscription.

The cancellation service on the website is clearly deliberately fake to prevent you from cancelling.

There's no contact details. After completing the online chat option, it states that an email has been sent to their team and that someone will reply in the next 24 hours. Pathetic!

Absolutely disgusted with the marketing practices of this company.

On Black Friday I decided to purchase 2 stone car air fresheners, I proceeded to purchase as a guest as I didn’t want to maintain a subscription and simply wanted to try the product.

Initially I was impressed, the packaging felt premium and the scent was great for the first few days (although a bit overwhelming on day one). However by 2.5 weeks there was no scent, which was slightly disappointing as I thought the stones were meant to last for 4 weeks

If this was the end of my experience I would have been satisfied enough to leave a 3 star review, but then I received an email today notifying me that my subscription had renewed and my order had been despatched; this was infuriating, if I don’t sign up to your service at checkout, don’t blindly initiate a subscription against my email address, that’s an awful way to conduct yourselves. To top it off, I then created an account with the same email, only to find the subscription cancellation mechanism does not work, the form gets stuck in a submission state.

Another telling sign that they are fine with blindly setting up subscriptions is the “I did not know this was a subscription” option on their cancellation form.

The chat bot on the website told me to perform the steps I just conducted and could not put me through to a customer agent, so now I’m stuck with an unwanted subscription that I cannot cancel open until support@ drift.co reply to my email