Drivalia UK - BELFAST INTL AIRPORT レビュー 

411
TrustScore 5段階評価の4.5

4.3

Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Car hire for two days in August 2026, Belfast International Airport. Booked through Easyjet. This company are not at the airport - they are a couple of miles away, but have pick-up transport after you... もっと見る

5つ星のうち5の評価

Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service and helpful friendly staff especially AJ. Gave easy to follow instructions for the shuttle bus. Car was exactly as described and perfectly clean. Would definitely recommended this branch... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow what a delightful experience, hiring a car from this company. Special thanks to AJ. Always goes the extra mile to ensure that we are looked after and always with a smile. Highly recommend. 😊

企業が回答しました


企業情報

  1. レンタカー 代理店

Drivalia UK - BELFAST INTL AIRPORT について

当該企業による記述

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


連絡先

  • Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, 英国

  • 028 9244 8755

4.3

優良

TrustScore 5段階評価の4.5

411件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(411)

過去12か月のレビュー数: 4,902

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

AJ was very helpful

AJ was very helpful. Thanks.

2026年2月6日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Fabulous service by RK!

2026年1月31日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Prompt pick up from airport

Prompt pick up from airport, all options clearly explained by R.K, car was upgraded for free and we had a chance to inspect before leaving

2026年1月30日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Great service

Great service. Speedy and prompt pickup from the airport and quickly sorted with a car once at the place. Unlimited miles which was great.

2026年1月19日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Fantastic service from Nick

2026年1月20日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち1の評価

Company replied to my complaint and…

Company replied to my complaint and simply said bad luck, your flight was delayed. No apology, no compensation just hard luck. Non existent service simply reinforced by their response.

2026年1月10日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
• Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
• Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
• Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

5つ星のうち1の評価

Never use this company

Car went into limp mode (wouldn’t go over 19mph). The manager advised I just drove it regardless along a busy A road.
The wait for the recovery service took too long so I missed my flight. Drivalia . took no responsibility and said it was due to user error, they refused to recompense the expense of the additional flight or additional insurance I had taken with them.
Car engineers I have consulted have advised me that limp mode indicates a serious problem that must be investigated and that I could not have accidentally put the car into limp mode myself .
As less experienced driver may have followed the manager’s advice and driven a car limited to 19mph potentially with catastrophic consequences. I will never use this irresponsible company again.

2025年11月9日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

5つ星のうち5の評価

Wow!! Incredible!! So impressed with the two gentlemen who supported us this morning! Nick was incredibly kind and helpful…

Nick was incredibly kind and helpful this morning and helped us patiently through every step - what a lovely place to walk into!

2026年1月17日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Incredibly helpful team

Incredibly helpful team. Nick went above and beyond to help us would strongly recommend

2026年1月17日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち1の評価

Avoid with a barge pole

I had reserved a car for 14:00 hrs as my scheduled arrival time was 13:15 (hand baggage only). My flight was delayed and when I contacted Drivalia at 14:07 hrs I was informed that my booking had been cancelled by them and that their shuttle bus stopped at 14:00 hrs. So I was stranded at Belfast International Airport and left to swing. Appalling non service.

2026年1月10日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

5つ星のうち5の評価

Amazing Customer Service!

Our flight was delayed arriving into Belfast international, we called the Drivalia desk as soon as I knew and Nick very kindly kept open until we arrived and we were able to rent the car that we really needed or we would have been stranded or paying ridiculous amounts for a taxi from the airport. The Service here is unmatched and customer service was excellent! We will be back to Drivalia every time, thank you!

2026年1月2日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Excellent service from Nick

Excellent service from Nick, gave us a lovely car and gave good advice about different insurance options. Would recommend.

2025年12月29日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

R.K was a great help

R.K was a great help, very friendly and made it very straight forward to get a rental car! Thankyou

2025年12月26日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

R.K professional

R.K polite, helpful. Explained every detail to help us set off on our journey!
Thank you!

2025年12月23日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち4の評価

RK was super helpful

RK was super helpful. The shuttle service was really straightforward.

2025年12月20日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Great Service

Great shuttle service, quick and efficient. Really good service from R.K on the desk. Would definitely recommend

2025年12月19日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Very Smooth and easy pick up

Very Smooth and easy pick up , with up grading to automatic cars , thanks RK

2025年12月18日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

First class service

First class service . From receptionist/account manager R K . Would use this company again and again . Nothing to much great service to and from the airport. 1st class .

2025年12月18日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Free upgrade for automatic from RK

2025年12月18日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Another good experience

Another good experience, friendly and efficient

2025年12月16日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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