Drivalia UK - BELFAST INTL AIRPORT レビュー 

412
TrustScore 5段階評価の4.5

4.3

Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Car hire for two days in August 2026, Belfast International Airport. Booked through Easyjet. This company are not at the airport - they are a couple of miles away, but have pick-up transport after you... もっと見る

5つ星のうち5の評価

Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service and helpful friendly staff especially AJ. Gave easy to follow instructions for the shuttle bus. Car was exactly as described and perfectly clean. Would definitely recommended this branch... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow what a delightful experience, hiring a car from this company. Special thanks to AJ. Always goes the extra mile to ensure that we are looked after and always with a smile. Highly recommend. 😊

企業が回答しました


企業情報

  1. レンタカー 代理店

Drivalia UK - BELFAST INTL AIRPORT について

当該企業による記述

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


連絡先

  • Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, 英国

  • 028 9244 8755

4.3

優良

TrustScore 5段階評価の4.5

412件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(412)

過去12か月のレビュー数: 4,911

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The overall rental was very… was excellent

The overall rental was very professional/efficient/ friendly...

The 9 seater was an excellent vehicle

Tony of you Belfast International Airport was very helpful when explaining options and made the service run smoothly.

Regards Hugh Paul McCullough

2025年10月13日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Nick was super helpful and went above…

Nick was super helpful and went above and beyond to make our experience a great one

2025年10月2日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち1の評価

Horrendous - Total Scammers

Horrendous
Absolute scammers!
Booked via a 3rd party on a recent work trip to Belfast.
When I arrived at the desk I was asked to pay an additional charge for the car on top of the security deposit.
This was supposed to cover any damages.
Then when I returned the car in the same condition claimed it was damaged.
I showed the guy a photo and a video I took when I picked up the car, he refused to look at them said he saw damage.
They took half the deposit now so currently down almost £1k with no documentation, no evidence and no further communication.

Tried to call their customer service, automated message saying fill in this form and we will get back to you within 14 days.

I've never dealt with such a shady, untrust with company.

Do yourself a favour pay a bit more at a reputable company

2025年9月26日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

5つ星のうち5の評価

Incredible

Incredible, smooth journey from airport to the yard! When we got there Tony upgraded us, no charge, to a series 3 BMW!!! Will definitely use again!

2025年8月26日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Van Rental Review

I had a fantastic experience renting a van from Drivalia at Belfast International Airport. The process was smooth and hassle-free from start to finish. Toni was incredibly helpful, providing excellent customer service and making sure everything went perfectly. Highly recommend Drivalia for their professionalism and great service!

2025年9月2日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

It was our first experience with…

It was our first experience with Drivalia. Excellent service, nice car, friendly staff (special thanks to Tony). Definitely recommend this car rental company.

2025年9月10日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Great service

Great service, shuttle from the airport is really quick with a lovely friendly driver. Tony in the office was brilliant and helpful when returning the car. Quick, easy and no problems

2025年9月12日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち1の評価

Painful

Another painful experience.
Say they are unable to take a £1500 payment from a debit card but can charge £50 per day for not having a credit card. No support provide from either the staff member or manager.

2025年9月11日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

5つ星のうち5の評価

Great service from Tony at Drivalia

Great service from Tony at Drivalia, Belfast International Airport.
Friendly, polite and helpful.
Excellent experience. Highly recommended.

2025年9月10日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

We hired a car with Drivalia at Belfast…

We hired a car with Drivalia at Belfast International Airport via Zest Car Rental. Everything went smoothly in line with the details on the voucher. We had a free upgrade as our booked car was not available. The car was excellent as was the service we received from the representative, Nick. We will use Drivalia again & have no hesitation in recommending them.

2025年8月3日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Fantastic service

Fantastic service, friendly, helpful staff from the shuttle bus driver to the office staff. Tony was super helpful and accommodating and made everything about the experience painless and pleasant. Thanks!

2025年9月7日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Highly recommend!!!

That's my 3rd time using drivalia. I used many different car rental companies all over Europe and this one is by far one of the best! I booked and paid online and all the process in their office while picking up a car was was so fast and hassle free. Mainly thanks to Tony who patiently answered all my questions:D

2025年9月5日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち4の評価

Tony was excellent

Tony was excellent, getting the car was a very smooth process. Got us an upgrade as he was such a gent

2025年9月5日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Nick was fantastic

Nick was fantastic, an absolute gent and so helpful 👏 totally recommend.

2025年9月4日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Nick was very helpful,polite and…

Nick was very helpful,polite and efficient .
Good service all round.

2025年9月4日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Great experience

Easy booking, great transfer from airport. Easy instructions to follow. Tony helped me check in and was amazing. Will absolutely be using again

2025年9月3日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Had a fantastic time at Drivalia there…

Had a fantastic time at Drivalia there car was nice and clean. Tony was really helpful will highly recommend 👌

2025年9月3日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Nick was fantastic very helpful

Nick was fantastic very helpful. Quick and easy check in. Very pleasant

2025年9月2日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち5の評価

Wouldn’t use anyone else.

This is the third time we have used Drivalia and couldn’t fault them at all .Tony was fantastic as usual, extremely courteous and he was very kind to give us an upgrade car which was a lovely surprise . We wouldn’t use anyone else when renting a car , 5 star service .

2025年8月23日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

5つ星のうち1の評価

I will be honest they don’t even deserve one star nothing less though

I will be honest they don’t even deserve one star. I have had an ongoing complaint with this company since June when l arrived at Belfast airport to be told sorry we don’t have any cars for you we had booked and paid for 2 cars in March. The man was extremely rude and didn’t give a damn that we were not going to get the service we paid for and hung up. 5 hours later we finally managed to hire cars at an additional £1200 . The beginning of our holiday was ruined and l have truly never experienced such horrendous service. I wrote a review before and was asked to forward the invoice for Eurocar which l did. I have never had any resolution no apologies I’m out of pocket and l have 3 times put my case to customer services and never had any correspondence apart from we’ve received it. Absolutely appalling behaviour cannot believe that a company of this size can treat its customers so badly. Sharon

2025年6月21日
自発的なレビュー
Drivalia UK - BELFAST INTL AIRPORT ロゴ

Drivalia UK - BELFAST INTL AIRPORT からの回答

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

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