I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
We now regularly use Drivalia when renting cars from Glasgow Airport. Prices are much cheaper than the on-site companies, cars are absolutely great as are the staff and the free shuttle bus transfer i... もっと見る
企業が回答しました
企業情報
Drivalia UK - GLASGOW AIRPORT について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, 英国
- 0141 611 7100
3.6
まあまあ
456件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pessima esperienza
Pessima esperienza. Noleggio una auto tramite il sito Discover Car Hire una auto. Contatto n. 3447992.
Mi reco al punto di consegna di Glasgow airport. Chiedo l'auto. Loro mi chiedono i documenti. Mi registrano e mi propongono di integrare la copertura assicurativa con delle loro polizze aggiuntive. Io non accetto e a quel punto esce dalla stampante un modulo :Customer Decline Document. Si inventano che da un non meglio definito controllo amministrativo risulta esserci stata una situazione che gli impedisce di noleggiarmi l'auto
Praticamente visto che non ho comprato le polizze aggiuntive loro non mi noleggiano l'auto. Questa pratica in Italia ha un nome ben preciso.....
2025年12月24日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great customer service
Quick easy check in Easy drop off. Car good. Staff very pleasant and helpful. Robbie, the driver, even moved the bus out of the puddles!
2025年12月18日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
The collection process with Graham at Glasgow Airport was very efficient, straightforward and seamless. Everything was fully explained and I received a better car than I had booked.
Overall I feel very happy that I chose this company and wouldn't hesitate to book again.
2025年12月16日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Absolutely disgusting service and…
Absolutely disgusting service and scammer behaviour. Got there was told they only take credit card, what company doesnt accept debit card? Then told my friend couldn't pay on her credit card for me, it had to be in my name, wouldnt accept any other payment, then refused to refund £90 deposit, seems this is a loophole they count on to scam people, as well as the man at counter being extremely rude and vile. Enterprise is just next door, go there instead.
2025年12月12日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Easy to check in and very quick…
Easy to check in and very quick service. Dan was extremely helpful and friendly. Definitely recommend to anyone looking to hire a car!
2025年12月5日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Smooth pick up
Smooth pick up. Insurance options clearly set out and explained but with no pressure. Thanks to Graham, @Glasgow Airport
2025年12月8日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Harry was awesome
2025年12月3日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Glasgow airport- Gary was fantastic
Glasgow airport- Gary was fantastic. Very helpful. Can do attitude and any issues he was able to offer alternatives and support. Great guys. Would come back solely for the service Gary provided.
Jess & Rich
2025年12月1日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good service by Daniel
2025年11月30日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Daniel
2025年11月29日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Just dreadful
Rude unhelpful staff who threatened “I’m not going to give you the car then” when I queried the charges, we got different car to what was booked, had to pay unexpected charges on pick up, including a massive £1500 deposit which took a long time to be returned, no signage on drop off and I was instructed to move the car from one side of a line to the other before they would process return. Overall the least pleasant car hire company I have ever had the misfortune of dealing with. Avoid, even if it means paying a few pounds more, you will regret using these cowboys.
2025年10月31日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I cannot recommend them sadly
I cannot recommend them sadly. I cannot really undersatnd why a car hire firm requires so much personal, sensitive information to hire. You'll need a passport, driving license, a credit card (only in the drivers name) and then a bill dated very close to the time of hiring and then the dvla drivers code. If you'd like to provide all of that and also be in Paisley.....rather than hire at Glasgow airport I'd hire from these people. Conversely other car hire firms require a drivers license and the DVLA code and that's it. The credit card can be in another person's name, great if you use one card for both of you and only one of you is the driver. This is much more convenient and the staff are pleasant and helpful. Well worth paying for. It's a hard swerve from me.
2025年11月27日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Terrible attitude and service from this…
Terrible attitude and service from this company. Tried to charge triple the price when I arrived to pick the car up and refused to give me a car at the agreed cost. Would strongly recommend staying away from them. The bad apple of the bunch. They are nowhere near the airport either. Ended up using Europcar at the airport who were very helpful and honest.
2025年11月25日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very efficient collection from Glasgow…
Very efficient collection from Glasgow Airport to the car hire desk.
Nice clean car provided with a smooth check in procedure.
Returning the car was a breeze and the transfer back to the airport by our driver Connor was quick and included some welcome friendly conversation.
Will definitely use Drivalia for our next trip.
2025年11月24日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good, nice car, good lift to airport
Very easy process. Pick up and drop (by Connor - shout out to him) was very efficient and the driver was friendly and drove safe. The car was very clean and was fine. Had to pay a large safety deposit, will update review if it is not promptly returned.
2025年11月24日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from start to finish and…
Great service from start to finish and Gary was very professional, would highly recommend.
2025年11月24日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia Glasgow Absolutely shocking
Absolutely shocking . Arrived 1 hour late after flying in from Australia via Dubai. I had prepaid for the small car, they told me that they gave it away due to me being 1 hour late, Said they would have to give me an upgrade at another 700 pound cost. Left there and went to Enterprise hired another car for 300 pounds, a typical Drivalia ploy, please people do not hire from the from Drivalia or go through Booking .com, The manager Peter Kerr is an ignorant little man along with all office staff.
2025年10月29日
自発的なレビュー
Drivalia UK - GLASGOW AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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