Easy, straightforward and quick process. Called the number at airport, picked up from the airport, checked in and drive without hassle. James Darlington is my guy helping me with all process and appre... もっと見る
企業が回答しました
所在地
所在地を変更Unit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH MANCHESTER, ENGLAND, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If I could give 0 stars I would give 0 stars, I booked for collection and after learning I would be late I informed the branch I would be late. When I arrived I was told that there was no car... もっと見る
Mr. RAHATUL ISLAM, Assistant Branch Manager at Drivalia Manchester Airport deserves another OUSTANDING commendation from my husband and me (Michael Barry & Maria Teresa WiETESKA). For our 3- months... もっと見る
企業が回答しました
Collected from Manchester Airport within 5 min of getting to the bus stop. Served immediately byMatt at the counter. Very informative and professional service. And friendly despite being 1st thing in... もっと見る
企業が回答しました
企業情報
Drivalia UK - MANCHESTER AIRPORT について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
Unit 10 Ringway Trading Estate. Shadowmoss Road, Manchester, M22 5LH, MANCHESTER, ENGLAND, 英国
- 0161 636 0275
3.5
まあまあ
527件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were greeted and services was…
We were greeted and services was exceptional everything was smooth and professional highly recommend Drivalia. Huge thanks to Rahat and Izman
2025年12月31日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Immad and team at manchester airport…
Immad and team at manchester airport were extremely helpful and knowledgeable when renting us an affordable car to go home for xmas after we broke down earlier in the day! their speedy service and confidence allowed us a quick pick up and back on the road! Thanks again to everyone at manchester drivalia!
2025年12月24日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
At Manchester airport
At Manchester airport. This is one of the biggest scams I have experienced in 20 years of hiring cars. We were left stranded at the airport for over an hour. Then they declared our booking was cancelled because we’re late. Paid many hundred pounds extra. Then a tiny scratch they claimed we made and had to pay 186 pounds more. The whole experience was for the company to maximise their profit. Staff were well versed in anticipating our difficulties, maximising their profit hidden costs and adding on the charges. A contractor for the van confirmed to us it is normal practice for many customers to be ripped off and he was well aware the company didn’t behave ethically. I have contacted the CEO, hr and the ESG manager for comment. It seemed the staff were trained to exploit customers
2025年12月28日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
awful company do not use
awful company do not use ,
miles from airport took over an hour to be picked up, and now have been fined £60 admin for pcn fine was was cancelled over a month ago
2025年10月10日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Our agent was called Ryan
Our agent was called Ryan. He was very friendly and efficient and made the hiring of the car very smooth. This can sometimes be quite pressurising for customers but Ryan made it go smoothly and I will definitely use Drivalia again.
2025年12月5日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was charged £316 for a tiny scratch…
I was charged £316 for a tiny scratch on the rear passenger side. I had the car less than 48 hours & did not cause the scratch. It's not clear on the pre hire photos to see if it was already there. How they can justify that amount is horrendous in these times of cost of living. Once again the customer is being penalised while they rake in the money.
2025年11月24日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Really good speedy service and very…
Really good speedy service and very friendly staff
2025年12月13日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible experience avoid if you can
Terrible experience, they changed me 286£ for a very small damage on the bumper, less than 2 milimeters.
They make me waiting 50 minutes before driving me back to the airport.
2025年12月13日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
We were served by James today
We were served by James today. Despite it being so busy he was so helpful, friendly and nothing was too much trouble for him. This is our second time booking with Drivalia and we will definitely use you again. Awesome service, thank you so much!
2025年12月13日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rahat couldn't be more helpful very…
Rahat couldn't be more helpful very friendly staff couldn't be any more happy with the service will 100% use this rental car service again
2025年12月12日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super service from Rehat as always
Super service from Rehat as always. Everytime I come to England he always gets me sorted. Never had any issues, just make sure you understand the fineprint and conditions and you'll be grand.
2025年12月12日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Definitely wouldn’t recommend
Definitely wouldn’t recommend, any extra money they can suck out of you they will. Always read the T&Cs as they aren’t clear for this reason, also tried telling me I had a pet in the car when I didn’t and charged me £250, set of vultures. Staff really rude and not helpful which adds to the poor company. Enterprise miles better and no hidden costs. Maybe it was just Manchester airport branch, but definitely avoid this one.
2025年12月8日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible
Terrible. Need a physical credit card with your full name not initials on the card. Otherwise incur extra costs, at least £40 per day of the rental. Aside from driving past me at the airport pick up point then lying to me that the bus was full. I saw the bus. It was not full.
2025年12月7日
自発的なレビュー
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Drivalia UK - MANCHESTER AIRPORT からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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