I had to extend my period of hire due to a family issue. Abdul at the Newcastle Airport branch made the process seamless and I was on my way in 10 minutes even with a car change. He was professio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Can’t recommend this company enough. We made a mistake with our booking and Abdul did absolutely everything he could to help us. He was so kind and could see we were stressed because it was our first... もっと見る
企業が回答しました
I never received a confirmation email from Drivalia confirming the checks were done after drop off. This should be statutory. I'm sorting another hire car so went on Drivalia website and was quoted £... もっと見る
企業が回答しました
We got off a long plane journey at Newcastle airport and Abdul and his colleagues were friendly, professional, kind and helpful. We were travelling with a small child which is often tricky and they we... もっと見る
企業が回答しました
企業情報
Drivalia UK - NEWCASTLE について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
Druid Park, NE13 8DF, Woolsington, England, 英国
- 0191 429 9060
4.5
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and supportive employees,
Very friendly and supportive employees,
first time seen them and they done everything amazingly well for the best price on the market Call them and they might pick you up for free from Newcastle airport. They asked me if i need a lift to airport after i handed car back to them and they driven me for free to the airport. Dont really know if they could do better. Also Renault Clio i rented had 14k miles on it and worked flawlessly. Thank you Drivalia, see you soon ! L
2026年5月8日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The hire handler made booking easy.
2026年5月7日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service
Excellent service - Abdul was extremely helpful and professional. A very peasant chap who defo knows his stuff. Keep up the good work.
2026年5月6日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Hired here for several weeks whilst my…
Hired here for several weeks whilst my car was broken down. Danny and Abdul were very friendly and helpful on a number of occasions.
Will hire again and recommend!
2026年3月29日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I had an excellent experience with this…
I had an excellent experience with this car rental company from start to finish. The whole process was smooth, efficient, and completely stress-free. The booking was straightforward, and everything was clearly explained with no hidden surprises.
When I arrived, the car was ready on time, clean, and in great condition. You can tell they take real pride in their vehicles. The handover was quick, and the staff were professional, friendly, and genuinely helpful.
Driving the car was a pleasure — reliable, comfortable, and exactly what I needed. Returning it was just as easy, with no hassle or delays.
What really stood out was the level of customer service. It felt personal rather than transactional, which is rare these days.
I would highly recommend this company to anyone looking for a reliable and trustworthy car rental service. I’ll definitely be using them again.
2026年4月1日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service. Abdul was super helpful and made my experience with Drivalia very smooth! Would recommend this company.
2026年3月24日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Love to get the Car from Drivalia good…
Love to get the Car from Drivalia good prices and have amazing staff
Recommended
2026年3月21日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The guys at Drivalia Newcastle are…
The guys at Drivalia Newcastle are really good, helpful and friendly and the car hire is really good to.
2026年3月13日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Best car company to use from airport
Best car company to use from airport . Good staff very friendly
2026年3月13日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly helpful staff
Friendly helpful staff. Abdul especially. Decent price. Would recommend.
2026年3月12日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Abdul is the best
What a great team honestly spotless service start to finish especially Abdul sho always goes above and beyond thanks guys
2026年3月11日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Abdul was delightful superb experience…
Abdul was delightful superb experience always fast and speedy and got me a good deal thanks guys
2026年3月4日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. I booked a car with Carjet who hired the car from Drivalia When we got to the Drivalia office e they said they didn’t have the car in and we would have to pay from an upgrade. We refused and said we would go elsewhere because they had done the same thing to us before After cancelling the car hire we noticed they were still advertising the same size car. We are still waiting for a refund from Carjet from for 5 weeks because they are saying they have not had any correspondence from Drivalia to say we didn’t take the car Absolutely cons trying to make you upgrade a lot of money for a better car and advertising a smaller car. I only wanted it because my car was in the garage. Will not be using them again UPDATE. And their reply says it all. Not bothered standard reply nothing to do with the situation. Absolute cons
2026年2月2日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.
To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
• Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
• Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
• Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.
If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
With best wishes,
The Drivalia Team
I had a very good experience renting…
I had a very good experience renting from Drivalia Newcastle airport. Abdul was polite, friendly and created a great customer experience. Nothing seemed to be too much for him. Looking forward to renting from this location in the future.
2026年3月4日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service and exceptionally helpful staff
Great service. Easy booking check in and drop. Brand new cars.
Very helpful staff specially Abdul & Ali super kind guys.
Highly recommended.
2026年2月26日
自発的なレビュー
Drivalia UK - NEWCASTLE からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。