I've always given Drivalia 5 star reviews, mainly due to the friendly helpful staff at Gatwick. Today, I had to use the chat function and Jay (a real person) was incrredibly helpful and sorted out a c... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... もっと見る
企業が回答しました
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... もっと見る
企業が回答しました
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... もっと見る
企業が回答しました
企業情報
Drivalia UK - RESERVATIONS (Leeds contact centre) について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
Percy Street, LS12, Leeds, Armley, 英国
- 08000 75 80 75
4.9
優良
2122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy reservation service using online…
Easy reservation service using online chat with discount. Janos, was very helpful and made my booking experience a breeze
2026年7月6日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was very helpful and I've used…
Jay was very helpful and I've used drivalia before good service
2026年7月5日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
They always answer quickly and also do…
They always answer quickly and also do their best to resolve any issues.
I wanted to change the main driver which they did very easy and quickly
I have used them many times before and never had a problem.
unlike other companies i have used who try to say you have damaged the car when clearly not
I perssonaly would recommend this company
2026年7月3日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent
Hi I spoke to Jay on the chat and he was very informative and sorted out the hire of two vehicles efficiently and very quick. I was all booked within 15 minutes, great work and no stress. Well done Jay
2026年7月5日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fast reply and kindly people
2026年7月3日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great online support
Quick answers and big knowledge of all the matters adressed on the client online support!
2026年7月3日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always a pleasure to deal with
Janos made the task of booking a car to collect in one location and dropping off at another very easy. The bookings team at Drivalia are great.
2026年7月2日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay Patel is the best!
I have been booking with Drivalia for many years and always get the best experience with Jay. He’s truly as asset for the company. He’s always so helpful and provides the best service, he’s quick to get back to you. Please don’t think twice with booking and Jay is your go to person. Thank you Jay!
2026年7月2日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Made a request for an earlier car pick…
Made a request for an earlier car pick up. Jay got back within 5 minutes to confirm it was done.
2026年7月2日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great communication with Jay
Very fast response, clear communication - made my booking very easy
2026年7月2日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
reserved a car via the chat box on…
reserved a car via the chat box on |Drivalia website. Jay was great, very fast, gave me all the information I needed (and a good price) very quickly. The whole lot took about 5 minutes
2026年7月1日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service,quick pick up and rates…
Great service,quick pick up and rates are always best and cars are of good quality and condition
2026年6月5日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
So helpful
So helpful agreed to match the price from Spanish website. No problem with Spanish driving licence and insurance cover upto 80years of age.
5 Stars from me.
2026年6月30日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Booking was so quick and easy online chat...
So quicvk and easy through Zendesk customer support. Best price available too!
2026年6月30日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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