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DriveTime Car Sales - Allentown レビュー 

48
TrustScore 5段階評価の4.5

4.4

2221 Lehigh Street, 18103 Allentown, PA, US


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5つ星のうち5の評価

They are really good people the process was fast and easy and for the down payment wasn't and arm and a leg like in other places I give them 5 stars.. Thanks for everything I recommend you guys at 100... もっと見る

5つ星のうち1の評価

Id put zero stars if possible worst place to buy a car keep in mind the bank bridge crest they us don't ask for deposits its drive time . And customer service is horrible the manager is letting them r... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently purchased a car from the Allentown location with sales agent Brian. He was very nice, helpful, and very understanding of my situation. He kept in contact with me in regards to cars availa... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience from start to finish. Did lots of research on the vehicles I was interested in and finally had time to stop in. A quick phone call prior to coming with Brian answers all my questions.... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Allentown について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 2221 Lehigh Street, 18103, Allentown, PA, 米国

  • 14847952690
Promotion box for DriveTime Car Sales - Allentown

Discover DriveTime

Shop every car with your personalized terms!

4.4

優良

TrustScore 5段階評価の4.5

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(48)

過去12か月のレビュー数: 3,570

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

Very helpful

2025年3月1日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

We are grateful to have you as a valued DriveTime customer Michele. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

5つ星のうち5の評価

Guillermo was extremely polite and…

Guillermo was extremely polite and knowledgeable about the car I wanted

2025年2月7日
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you so much for taking the time to review your visit at our Allentown DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We try our best to make every customer's interaction memorable, and we're glad that we've achieved it!
Thank you,
DriveTime Customer Relations

5つ星のうち1の評価

Where to begin

Where to begin. Well, I needed a car fast and these guys approved me quickly so I figured it was my best option. Not only am I having issues it was also sold to me at a price that was much too high but like I said I was in need of a car fast so I sucked it up and made the purchase. I really wish I would have purchased a vehicle somewhere else... First off they sold me a car with no oil in it. After about 2 weeks of owning it the oil light came on and when I checked the oil dip stick it did not register any oil on the stick. 3 months or so later when I took it for an oil change the mechanic told me there is a severe oil leak. They put some oil leak stop fluid in but that didn't solve the issue. That's problem number one. Now the battery is bad after only a few months of ownership I have to dish out $300 for a new battery.. the check engine light keeps coming on and going out after a couple days. This has happened several times since I bought the car. I had called the dealership in Allentown and spoke to a salesperson and told me they couldn't do anything about it and This was only 2 weeks after I made the purchase.

I see that they have a 4.2 star rating.. not really sure how they got that.. hopefully other people who spent their hard earned money on a vehicle got a more reliable, solid car than what I was sold. I really hope that is the case. My car is a 2018 Hyundai sonata black in color. I know I should prob call the dealership again but I do not have any confidence that they would even care about my issues so don't want to waste my valuable time..

If you ask me my honest opinion about purchasing a vehicle from drive time I would have to strongly recommend you do not. Again, maybe my experience is not like others but if my car was sold to me with no oil and a bad battery and a check engine light that keeps coming on I seriously doubt they performed any maintenance on this or any other vehicles they sell.

2024年9月6日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち5の評価

Great experience from start to finish!

Great experience from start to finish. Did lots of research on the vehicles I was interested in and finally had time to stop in. A quick phone call prior to coming with Brian answers all my questions. Couldn’t be happier with the experience, very easy, very friendly staff with zero pressure

2024年12月5日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Hello Shawn Johnson, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち3の評価

Warning

The tire pressure monitoring system warning light came on less than 7 hours from when I drove it off the lot. Super pissed. They didn’t even apologize when I contacted them; they just gave me the 800 number for the warranty place.

2024年11月8日
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for leaving your review, Amber . We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Dylan from drivetime allentown location…

Dylan from drivetime allentown location was excellent! He was so kind and understanding and really helped me so much. Thanks to him I was able to get my dream car for me and my kids.

2024年9月21日
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for taking the time to share your DriveTime experience, Lauryn. We love to hear that Dylan provided a great car-buying experience for you at our Allentown DriveTime!

Thank you,

DriveTime Customer Relations

5つ星のうち4の評価

It was painless

It was painless. Brian was very helpful explained everything well and wasn't pushy. The only thing that bothered me was I was looking at a catilac and wanted it while I test drove it someone put a hold on it from another store and I couldn't get it which upset me because it was exactly what I wanted so I did have to settle with the car I bought which is a nice car and I like it but I really liked the other so much more

2024年9月1日
5つ星のうち1の評価

Beyond unprofessional

Beyond unprofessional.

I spoke with Angel via text which he provided me with my "set terms" I asked him 3 times if this is final, is there a possibility of the terms changing. He said "No, they are locked in." I drove an hr, left work early, and couldn't pick my son up from school he the "30 mins of me signing, paying and leaving" turned into over an hr. and my down payment which was "locked in" went from $745 to $3,999!!!!! The "assistant manager" who was helping me, thought the entire thing was a joke, and kept laughing and trying to make light of the situation. He even said, " I guess this is a learning lesson". He sat there and had me even change over my insurance to the car I thought I was approved for, WHICH I NEVER WAS! Thank God I went to a legit dealership and got an honest and legit deal. Stay away from this place.

2024年5月6日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for providing us with your feedback regarding your experience with our Allentown location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち4の評価

Bought my 1st vehicle through drivetime…

Bought my 1st vehicle through drivetime on 04/08/24 after reading all the reviews and doing my own research on Drivetime, I decided to try Drivetime. Getting my terms was easy to complete,and when I found the vehicle I wanted putting it on hold was very easy to do.
When I went to the Allentown,Pa dealership I dealt with Jalal Blal, he was very pleasant to work with, all questions that I had were dealt with openly and honestly, very smooth transaction. The dealership was clean and well organized. Looking forward to getting a lot of years out of my 2018 Kia Sportage.

2024年4月8日
自発的なレビュー
5つ星のうち5の評価

What a car buying experience should be like

This was the best car buying experience of my life. No back and forth with number or down payment. When I signed up with driveline and gave them my information it told me my down payment and my monthly payment right away. All I had to do is come into the office and fill out paperwork and in less then 2 hours I walked out with a car.

2024年4月4日
5つ星のうち5の評価

We had a great experience

We had a great experience. It was EXACTLY what was promoted. We walked in for our appointment. We were greeted with Friendly associates. We viewed the vehicle we shown interest in online, and another while there. The sales man was NOT pushy, he gave us space, did not push for higher ticketed items or other vehicles. He listened to what we wanted, liked, and looking to spend. He made the process the simplest car shopping I have EVER done! We will definitely return when the time comes again. I recommend to EVERYONE!

2024年3月9日
5つ星のうち1の評価

I just brought a vehicle from this , that ended up a problem that existed and was building up, from water,

I just brought a vehicle from this company, in March 2023. 2015 Gmc acadia, VIN # 1GKRRKD0FJ117040, the first month radio was making popping sound then it blew, thought it was a fuse, called silver rock not covered, the amp blew , then engine light comes on and off took it to Firestone, the problem was not present, intermittent they couldn't find anything at the time. then 8 months later remote start starter not working, then driving home from work shut car off, engine would not shut off car , keep running, overnight, for hours.
took to Firestone, they said they couldn't handle it. Take it to the dealer. ABELOFF GMC 1167 N 9TH EASTSTROUDSBURG, Gmc. 2015 acadia slt . Gmc after testing car , said water 💧 was leaking FOR A WHILE , into back rear driver side light, front headlight driver side, and the dashboard, steering wheel ignition switch and column, is taking in water 💧. Shorted out , Radio, ignition and dashboard area . ETC cost is over $4 0r $5 thousand dollars. Their denied the claim. This company and the bank can come and pick up this lemon. IT WILL NOT BE TOLERATED, This is a horrible service and I will not be treated like this. " BOTH PARTIES " You will be notified about this. I WAS JUST NOTIFIED BY EMAIL. THIS IS VERY UNFAIR AND HORRIBLE SERVICE. for me to pay this is a major issue this problem happened over time, the components started rusting long before I took it to Gmc ,and old Water stains...etc.

2024年1月18日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for leaving your review, Jeffrey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち1の評価

i bought a car back in January and i’m…

i bought a car back in January and i’m still having problems with the car first it was the transfer case then the front axles. now the engine went having a used motor put in now the are telling me that the catylic converter is bad and silver rock will not honor it. the car has been in the shop about 12 weeks since i had it right now i have anout $2200 in rental fees and the only cover up to $300 what a joke i’m a senior citizen on a fixed income and can’t get my car back. DO NOT BUY FROM DRIVETIME they are a rip off

2023年8月16日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for leaving your review, Richard. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you would like to discuss your review further, please call our Customer Relations Department at (888) 290-0148.

5つ星のうち1の評価

Worst car dealership out there

Worst car dealership out there! Do not Do not go here! They sell lemons, I’ve had my damn escape since January 2023 and it’s been in the shop twice for work, their warranty company they deal with is a joke, don’t pay extra money for their warranty when they don’t cover half the crap they say they do! I will be getting a lawyer tomorrow. Good luck drivetime! Scumbags

2023年8月16日
自発的なレビュー
DriveTime Car Sales - Allentown ロゴ

DriveTime Car Sales - Allentown からの回答

Thank you for leaving your review, Dave. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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