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DriveTime Car Sales - Arlington レビュー 

60
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TrustScore 5段階評価の4.5

4.4

中古車ディーラー
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所在地

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821 E Division St, 76011 Arlington, TX, US

•
18172777755

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... もっと見る

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5つ星のうち5の評価

OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... もっと見る

企業が回答しました

5つ星のうち5の評価

Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance.... もっと見る

5つ星のうち1の評価

Purchase a car here and paid it off early in great standing. Company kept sending me offers to buy another car with 0 down. My current car needed a 2400 dollar repair so I decided to take them up on... もっと見る

企業が回答しました

企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Arlington について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 821 E Division St, 76011, Arlington, TX, 米国

  • 18172777755
Promotion box for DriveTime Car Sales - Arlington

Discover DriveTime

Shop every car with your personalized terms!

4.4

優良

TrustScore 5段階評価の4.5

60件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97％に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(60)

過去12か月のレビュー数: 3,571件

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5つ星のうち5の評価

Everyone was so very helpful!!!!

Everyone was so very helpful! Especially Rudy. He went above and beyond to help me get into the vehicle I wanted. I am so happy with my new car. But the entire Team was GREAT! Thank You Guys for everything!
Della Pierce

2023年3月18日
5つ星のうち5の評価

No stress car buying experience

Normally, I would expect a vehicle purchase to be an incredibly stressful situation, but Mike really went above and beyond to make sure I was comfortable and satisfied with my experience, he took with some dealers will make into an all day or deal, and he actually made it an enjoyable, short experience.

2023年2月17日
5つ星のうち2の評価

No gas in the car soon as I pulled off…

No gas in the car soon as I pulled off the lot gas light came on and it was FILTHY inside and out other than that I like my car ! Car sales man was nice too…

2022年7月15日
DriveTime Car Sales - Arlington ロゴ

DriveTime Car Sales - Arlington からの回答

Hello Karlundra,

I am saddened to hear the vehicle condition presented to you was not satisfactory.

Typically, all of our vehicles are detailed before purchase to meet DriveTimes standards. However, if the vehicle was dirty when presented to you at the time of sale, we would be glad to look into this matter further. Additionally, DriveTime ensures all vehicles have an adequate amount of gas before driving off the sales lot to ensure our customers arrive at their desired destination. If this was not the case, please contact our Customer Relations department so we may address this.

Again, I am sorry to hear that you are disheartened by DriveTime due to your recent experience. Should you wish to discuss your review further, please contact our Customer Relations department at (888) 290-0148 and a representative will be glad to assist.

Respectfully,

DriveTime Customer Relations

5つ星のうち2の評価

Won’t Return

Little to no customer service. Very cashier at a grocery store type service: what do you want? Give me these documents. Wait for response. Sign this and go.
Didn’t offer water, wasn’t very friendly, didn’t know or offer any information about the vehicle, didn’t care to clean the vehicle on interior or exterior, only a half of tank of gas.
Out of the thousands of places you can buy a vehicle, you would think Drivetime would want to separate themselves from the competition.
The bank held me up for hours after I gave them everything and put down over 50% of the car cash and have a good credit score with nothing in collections or pending..
Honestly it’s no surprise the sister company Carvana laid off thousands of employees recently.. I can see the same basic business practices here at Drivetime.
On a positive note: they sold me a solid vehicle.
Will I return for other car buying needs or recommend using Drivetime to any of the many people I know?
No I will not.

The people are ok they just lack salesmanship and skill.

2022年5月13日
DriveTime Car Sales - Arlington ロゴ

DriveTime Car Sales - Arlington からの回答

Hello,

Thank you for providing us with your feedback. I am genuinely sorry to hear about your experience with one of our locations.

Please know that we do our best to provide all of our potential customers with a personalized and comfortable experience. We make every effort to provide a quick and streamlined car buying process for all our valued customers. Please know our main goal is to treat everyone with the utmost respect in a professional and comfortable atmosphere. From the first time you take interest in DriveTime until the sale is complete, we aim to provide the best in customer service to each and every customer who walks through our dealership's doors and build that rapport.

I greatly apologize if this didn’t reflect during your visit. If at any time the service level or communication at DriveTime is not being kept or not up to DriveTime standards, we would like the opportunity to address this. please don’t hesitate to contact our Customer Relations department, at 888-290-0148.

Best regards,

DriveTime Customer Relations

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