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DriveTime Car Sales - Augusta レビュー 65

TrustScore 5段階評価の5

4.8

3212 Washington Rd, 30907 Augusta, GA, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... もっと見る

5つ星のうち5の評価

The sales rep, LaShondra was very helpful very professional. She took care of all of my needs. She went above and beyond that’s what made it so outstanding she’s an excellent salesman.

5つ星のうち5の評価

Sean was awesome…very patient and accommodating with us. Took his time, didn’t rush us, and let us walk away with exactly what we wanted. Do yourselves a favor and call Sean at Drivetime in Augusta fo... もっと見る

5つ星のうち5の評価

Mr. Reginald was very nice and honest with helping me with the paper work. The process wasn't long at all. I love that the vehicle was washed and clean before I left the lot. I smiled all the way home... もっと見る


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Augusta について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 3212 Washington Rd, 30907, Augusta, GA, 米国

  • 17066910190
Promotion box for DriveTime Car Sales - Augusta

Discover DriveTime

Shop every car with your personalized terms!

4.8

優良

TrustScore 5段階評価の5

65件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great place to buy

Sean was great, very helpful. Had me in and out of there in no time

2025年9月12日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you so much for your kind words, Chris Sprinkle. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

I want to give a huge thank you to…

I want to give a huge thank you to Brandi at DriveTime for her outstanding customer service. Not only did she go above and beyond to get me into the car I needed right when I needed it most, but she also made the process enjoyable from start to finish.

Brandi is professional, knowledgeable, and quick to make you feel at ease. On top of that, she’s a natural comedian — she kept me laughing the whole time, which turned what could’ve been a stressful experience into a fun and memorable one.

If you want someone who truly cares about her customers while keeping the vibe light and positive, Brandi is the one to see. She’s the reason my experience at DriveTime was a perfect 10/10.

2025年9月6日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Brandi was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Sean made my experience great he really…

Sean made my experience great he really needs a raise

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Customer service was excellent

Customer service was excellent

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Brandi & Jennifer are phenomenal…Ty!

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you for leaving your review, Steve . We love hearing that you were pleased with your experience at Augusta DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち5の評価

Great experience from ms.Lashonda

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We appreciate you sharing your experience with us, Kashh Year. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

I have bought many cars in the last 54…

I have bought many cars in the last 54 years and this has been the easiest and most enjoyable buy yet. The commercials are for real. The entire team of Lowanda, Shonda
And Sean made the deal for real.
Thanks to the whole Team.

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Hello Clarence Ware, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Very helpful and friendly

Shonda was extremely helpful and informative

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We are grateful to have you as a valued DriveTime customer Albert. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

5つ星のうち5の評価

Had an excellent experience and the…

Had an excellent experience and the staff was very friendly

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Hello Sam, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

5つ星のうち5の評価

Was approved instantly Brandy is…amazing

Was approved instantly Brandy is amazing...

2025年7月5日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

We appreciate you sharing your experience with us, Chiquita L Curry. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Brandy was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

Drivetime are con artists

I bought a 2021 GMC Terrain from Drivetime in Augusta, GA on May 10th 2025. This was a big investment for me and a difficult decision to make. I needed a reliable vehicle for work and general transportation for my kids and myself. I took the leap trusting Drivetime was selling me a sound vehicle and had done their due diligence in performing a pre purchase inspection. On June 18th just 39 days after purchasing this vehicle and (still making payments actually having just made the first payment after initial down payment) I was left stranded when the transmission wouldn't shift. I contacted SilverRock who I pay for the warranty with. I got the vehicle to a transmission shop over an hour away that is in network that night. The following day they notified me that the transmission fluid was completely black and full of metal shavings. For any remotely qualified mechanic checking the fluids would be part of an inspection. When I voiced that to Drivetime they only said we just check for active mechanical failures. This was an active mechanical failure as the internal parts of the transmission had already begun breaking down. They either didn't inspect or more likely chose to sell it anyways. As of today the 29th of June still no vehicle it has been 10 days without the GMC I purchased and am paying for. SilverRock wanted to source their own transmission to replace the current damaged one and after several days found one that will be delivered to the shop this coming week. Being a holiday week upcoming they notified me the car most likely won't be finished until the following week. After the transmission is replaced there is still further diagnosis to be done for other strange noises that developed. I'm without the GMC I'm paying for 20+ days maybe even a month or more. The warranty only covers 10 days on a rental at 30 a day. When I asked Drivetime if they would cover the additional days or provide some type of options or assistance I was told they will do nothing absolutely nothing at all. No rental assistance, no return, no trade, no real apology from Drivetime Augusta or corporate customer relations. The only assistance I'm getting is through SilverRock who I pay for the warranty with. No attempt at all to do the right thing in any way shape or form. No attempt at all to show any concern for a consumer and human being a single father working class citizen who trusted their company spent thousands of hard earned dollars and was conned by Drivetime. This was a con in fact because no attempt to rectify selling a lemon was made.

2025年5月10日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you for leaving your review, Will Ford. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

They made it easy to find the car that…

They made it easy to find the car that I wanted

2025年1月13日
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you for taking the time to share your DriveTime experience, Roger. We love to hear that our sales staff provided a great car-buying experience for you at our Augusta DriveTime!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Sean is a great salesman very…

Sean is a great salesman very understanding, and professional and got the job done.

2024年12月13日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Hello Sheila, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Shawn was great

2024年11月10日
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Hello Kishona, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Great experience!!!

We had a great sales expert who was very kind and very knowledgeable. He made the experience much easier and enjoyable and less stressful.

2024年10月29日
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Hello Billie Borden, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Wanted to say Lashonda did a…car

Wanted to say Lashonda did an amazing job! She got me in and out she was very knowledgeable and went the extra mile to get me in my new suv ! Please ask for her if u looking to buy! Tysm Lashonda

2024年9月14日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you for taking the time to leave a review, Danella! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

Bad deal got a lemon

Bad deal got a lemon. I call the warranty Department having problems with the Brake System. That when i got the bad news that the Vehicle been has been in Saltwater.That when my problem really started. The warranty department wanted me to take it to repair shop so i did that. They refuse too do anything because their was so much wrong with the Vehicle.To make a long story short . I Will Not Recommend anyone too Purchase A Vehicle from Drive Time.



2024年5月23日
自発的なレビュー
DriveTime Car Sales - Augusta ロゴ

DriveTime Car Sales - Augusta からの回答

Thank you for leaving your review, Mary. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

My daughter worked with Shonda in the…

My daughter worked with Shonda in the Augusta, GA branch and she was awesome. She answered all of our questions and made my daughter feel comfortable as a new resident of GA. She even helped my daughter get setup with an extended warranty to ensure that as the car starts to age and have issues, my daughter is still covered. She is the best! I suggest anyone going to the Augusta, GA branch to go and see Shonda!! Thank you for all of your help Shonda! My daughter is so happy!

2024年7月5日
自発的なレビュー

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