Nick provided outstanding customer service. The process went extremely smooth. The car was in excellent condition and very clean. I came here to purchase a 2023 Hyundai Elantra SEL because two months... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
very welcoming and amazing staff, specifically the man that kinda looks like that one actor from arrested development david cross and the other guy who was the only one that could do my indiana plates... もっと見る
Very helpful and informative. My only issue is the tires weren’t updated, my tires popped shortly after leaving and I had to purchase 3 from discount tire. I tried to get in contact with the man who h... もっと見る
Gabriella my Salesperson was excellent. I was more impressed with her than anything. I love my car. The most distressing thing was the inability to help me to finance due to the timing of my SSA check... もっと見る
企業情報
DriveTime Car Sales について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
7457 E. Hampton Ave., 85209, Mesa, 米国
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com
Discover DriveTime
4.5
優良
3万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’d give them a zero star if possible
I’d give them a zero star if possible. They scheduled me an appointment at the Pelham branch for 6:00 p.m. I got there a little early and was walking around their lot and found it very odd for not one salesperson to come out. So as it approached 6:00 I started in and I was again awed how nobody came up to me until after about 10 minutes of me standing there. Well a gentleman walks up and speaks and I say I’m here for an appointment at 6:00. He says let me get u signed in and I believe that’s wat he did and then he said u can just hang around and someone will be with I in a minute. Well I sat down for about 10 mins still nobody. Got up went to vending machine and got a snack and a drink. Went and sat back down and ate my snack and drank my drink. Still nobody. I then got up and went out to my work van and grabbed a smoke and walked around their entire lot 2 times looking at their cars. Still nobody. I then went back over by my work van and and smoked again and played on my phone and still nobody so now I’m getting tired of being there and being ignored. So I jump into my drivers seat of my work van and just sit there with door open right in front of the store for about 5 more minutes before finally saying heck with it and I drove off. No call, no message or no email from anyone with drivetime. I emailed the guy I had been talking to online who’s name is Christian no reply. Emailed him again and again still no reply. Drive time gave me the worst experience I’ve ever had in purchasing a vehicle. It’s like they don’t wanna sell cars. Now don’t forget I had an appointment.
2026年7月7日
自発的なレビュー
My representative was Devon and by far…
My representative was Devon and by far the best experience I’ve had purchasing a vehicle. He was transparent the entire process, communicative, responsive and most importantly friendly. He made this stressful experience into laughs and smiles. Ask for Devon highly recommended!
2026年7月8日
Returning customer...
I have purchased from this company & location before. I love the atmosphere and the associates were very helpful and patient with the process ( as well as I). There were positive attitudes and pleasant conversations. Thank you to those that assisted me through (Alexander & Stanley).🫰🏽🙌🏽🎉😁
2026年7月8日
salesman South was very patient and not pushy!!
sales staff not over bearing, gave you space to breathe and make a decision.
2026年7月8日
Customer service was excellent from
Customer service was excellent from
Mike and Valentino very nice and polite and both know their jobs awesome 💯 and very professional
2026年7月8日
DriveTime Car Sales からの回答
Thank you so much for your kind words, Thedora. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Buy here pay here attitude
The original time with Chris Gonzalez was great but the follow through was alit if lack luster and low effort. They truly made u feel like take it or leave it and the car was late getting ready and no one called or cared
2026年7月8日
DriveTime Car Sales からの回答
We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.
Sold me a car that was never worked on…
Sold me a car that was never worked on the maintenance report shows that something was looked at but that’s about it when I asked for a detailed maintenance report the lady through their customer service was rude and stated I would need a SUBPOENA to get a detailed maintenance report. That tells me either the individual who’s maintenancing the vehicles or inspecting doesn’t know what they’re doing or they know that the vehicle is messed up and they decided to sell it anyways. So make sure if you’re getting a vehicle from here make sure they inspect EVERYTHING or maybe just don’t buy from here period. The sales people are amazing everyone front staff is great but those people on the phone don’t care a lick about you.
2026年3月29日
自発的なレビュー
DriveTime Car Sales からの回答
Thank you for leaving your review, Khuzlo. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
As always they have done a fabulous job…
As always they have done a fabulous job appreciated you all
2026年7月7日
自発的なレビュー
Very fast and easy process
Very fast and easy process. Work with all credit, good place to get a car.
2026年7月7日
DriveTime Car Sales からの回答
Thank you so much for your kind words, Ashley. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Representative was helpful and willing…
Representative was helpful and willing to answer questions..Process was fast and easy..
2026年7月7日
Omar was really amazing he made my…
Omar was really amazing he made my purchase super easy. Super nice salesman. Walked out with the car I wanted thank you Omar
2026年7月6日
自発的なレビュー
DriveTime Car Sales からの回答
Hello Japhneia Young, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Applied for loan without my permission
Applied for loan without my permission. Don’t trust them
2026年7月6日
自発的なレビュー
DriveTime Car Sales からの回答
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
I was happy to get the car but I felt…
I was happy to get the car but I felt rushed. And it was because I felt rushed that I missed my door handle buttons being broken and now I have to go to the repair shop that wants to keep the car. I feel elated and disappointed at the same time
2026年7月6日
DriveTime Car Sales からの回答
Thank you for leaving your review, Aquarius. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
The sales man Joe Franco
2026年7月6日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。