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DriveTime Car Sales - East Indianapolis レビュー 

36
TrustScore 5段階評価の4.5

4.5

1202 N Shadeland Ave, 46219 Indianapolis, IN, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I really didn't think that I could buy a vehicle but was Pleasantly surprised when I found out that besides being approved I was also approved for "0" down which really helped make my decision to p... もっと見る

5つ星のうち5の評価

This is NOT a solicited review!! My experience with Andrew and Richard at Drivetime East in Indy was seamless and amazing. I really felt the process was too good to be true but it wasnt! Richard even... もっと見る

5つ星のうち5の評価

Helpful friendly advice sales representative was awesome cared about my thoughts and concerns. She also helped picked her a car for me. I might say she is a good asset to this company.

企業が回答しました

5つ星のうち5の評価

What made my experience great was when a problem happened it was taken care of right away. I was able to pick another car I am happy with. Rod and the team on Shadeland Ave we're fantastic. Friendly,... もっと見る


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - East Indianapolis について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 1202 N Shadeland Ave, 46219, Indianapolis, IN, 米国

  • 13175540355
Promotion box for DriveTime Car Sales - East Indianapolis

Discover DriveTime

Shop every car with your personalized terms!

4.5

優良

TrustScore 5段階評価の4.5

36件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(36)

過去12か月のレビュー数: 3,670

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5つ星のうち1の評価

IF YOU BUY FROM HERE...GET YOUR CAR…

IF YOU BUY FROM HERE...GET YOUR CAR CHECKED WITHIN THE FIRST WEEK!!! While the customer service at the Indy location was exceptional, the vehicle I purchased is not. Day 3 of me having my vehicle, things took a turn for the worse. 2.5 months in I have now been in the shop 5 times, and there has been a LOT of work done on the car. One of which is an issue in the braking system (which was taken in right after I purchased the car and was not properly fixed the first, second, third, OR fourth time) They have covered most everything that has been fixed on the car, but having to worry if my vehicle is going to break down on me, having to take time out of work, and having to talk back and forth with them about the issues on multiple occasions, is insane. When the vehicles inner tie rod is bad on day 3 of the purchase and then the control arm is messed up, and water pump and timing chain and ALL brakes, it's just crazy and there is NO WAY a proper inspection was completed. Now that I am past the 30 days (but still dealing with some of the same issues) I can't trade in and I am stuck with hoping another item doesn't go bad!

2024年4月13日
自発的なレビュー
DriveTime Car Sales - East Indianapolis ロゴ

DriveTime Car Sales - East Indianapolis からの回答

Thank you for leaving your review, Threasa. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148

5つ星のうち5の評価

Mr Richard Miller

The salesman, Mr Miller was great. He was very informative and listened to what I wanted in the car. I also appreciate Ryan, who was the first person that greeted us when we came in. On a whole. I was very impressed with the whole car buying experience.

2024年3月17日
5つ星のうち2の評価

Taking entirely too long to give me the…

Taking entirely too long to give me the vehicle I have already paid for. I had an out of state cosigner, and was told the physical paperwork needed to ve mailed to the location I purchased my vehicle from.

The mail was delayed, but there is a tracking number, and the package came from your own company. I have no idea why the package being in the mail is not sufficient. I don't like the way you guys do business, and I can't wait for this process to be over.

2024年2月19日
DriveTime Car Sales - East Indianapolis ロゴ

DriveTime Car Sales - East Indianapolis からの回答

The time spent in a dealership can vary between customers but we strive to provide a quick and streamlined car-buying process for all customers. Our main goal is to ensure you leave the dealership feeling informed and confident in your purchase by covering all aspects of the deal with each customer. We certainly don't want anyone to feel rushed and hope to personalize each experience.

5つ星のうち5の評価

Andrew was great

Andrew was great. He was very patient with me. He walked me through everything. I appreciate the effort he took to explain the process to me. Even though I was very skeptical, he made me feel confident in making my purchase

2023年9月9日
自発的なレビュー
5つ星のうち1の評価

If I could leave a 0 review I…

If I could leave a 0 review I absolutely would. The whole car buying experience was a crap show with Drive time. The most unorganized car lot I have ever been to. Not to mention, the bank they use is an absolute joke. They are not even a bank in my opinion. DO NOT WASTE YOUR TIME........WE DID NOT BUY A CAR FROM THESE FOOLS......WE WENT TO ENTERPRISE and was treated like a King and Queen!!

2023年4月19日
自発的なレビュー
DriveTime Car Sales - East Indianapolis ロゴ

DriveTime Car Sales - East Indianapolis からの回答

Thank you for providing us with your feedback regarding your experience with our dealership. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価

What made my experience great was when…

What made my experience great was when a problem happened it was taken care of right away. I was able to pick another car I am happy with. Rod and the team on Shadeland Ave we're fantastic. Friendly, warm, and did not rush anything. I recommend them for the best customer service when you need a car.

2023年4月12日
5つ星のうち5の評価

This is NOT a solicited review!

This is NOT a solicited review!! My experience with Andrew and Richard at Drivetime East in Indy was seamless and amazing. I really felt the process was too good to be true but it wasnt! Richard even deleted the old phones connected to by bluetooth radio and hooked mine up. I have honestly purchased a vehicle I truly love and couldnt be more happy with the entire experience. Thank you!

2023年1月10日
5つ星のうち5の評価

I have searched for a car since October…

I have searched for a car since October last year. My credit wasn't the best and I have gave up hope. I went to Drive Time and Bryan was very honest, open and very helpful. I was able to purchase a vehicle on my own with Bryan and the management's help. I am so very happy and would recommend that location to anyone. Thank you for no hassle or feel like I am being sold... it was a easy process!!!

2022年5月27日

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