Our representative was pleasant, patient and very knowledgeable. She answered our questions and made the process much less stressful.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... もっと見る
企業が回答しました
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I c... もっと見る
企業情報
DriveTime Car Sales - Grand Rapids について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
1170 28Th St Se, 49508, Grand Rapids, MI, 米国
- 16167526010
Discover DriveTime
4.7
優良
68件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Monique was a great help went over…
Monique was a great help went over everything and did everything possible to get me in a car. Would highly recommend
2025年10月8日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Thank you for sharing your feedback with us, Tony. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
She was very nice
She was very nice, thorough, up front with all aspects of the sale, I'd recommend her to everyone. Very great to be working with.
2025年10月3日
自発的なレビュー
Monique she is awesome to work with…
Monique she is awesome to work with very helpful. Positive interaction. Very thorough and educated me well on everything. She is Much appreciated!!! I highly recommend everyone to come see her she is a blessing!!!
2025年10月1日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Hello Elly Cruz, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Emma was great with helping me find the…
Emma was great with helping me find the right car showed me a few cars of my interest till we got the right one i would definitely recommend going through this drive time
2025年9月26日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
We appreciate you sharing your experience with us, Jack. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
Great Experience
Monique was knowledgeable, welcoming and very positive to work with. I would recommend her to anyone who is looking to use Drivetime.
2025年9月27日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Thank you for sharing your feedback with us, LaToya Gibbs. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Monique is an absolutely fantastic sale…
Monique is an absolutely fantastic sale women! Her personality was warm and welcoming. I recommend seeing Monique for any of your car buying needs!
2025年9月13日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
I am thrilled to hear you had a great buying experience at our Grand Rapids DriveTime location! Have a wonderful day!
- DriveTime Customer Relations
Working with Liam was a great…
Working with Liam was a great experience and everything worked out great
2025年9月13日
自発的なレビュー
Monique was very helpful and made…
Monique was very helpful and made buying a car simple and was kind and considerate and a joy to talk to. I would recommend her and drive time to anyone and everyone. Thank you so much.
2025年9月10日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Monique found the car I wanted
Monique found the car I wanted, worked really well with me. If you need a car come in and talk to her.
2025年9月6日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Hello Chelsey Coble, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Disappointed in quality of SUV
I have only had my 2021 Terrain two months and it now has a major oil leak. The entire bottom of the SUV is covered in oil. Hoping for a resolution that doesn’t cost me a lot of money.
2025年8月1日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Thank you for leaving your review, Stacey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
clam and peaceful enjoyable experience
They explained things well.
Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it nice and it wasn't crowded.
2024年10月7日
DriveTime Car Sales - Grand Rapids からの回答
Thank you for sharing your feedback with us, Jackie Wilson-Whyatt.
We're thrilled to know you had a positive buying experience while at our Grand Rapids DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Great customer service
2024年8月18日
10/10 great experience
10/10 great experience! Super easy and left with the best car possible!!
2024年7月28日
Great help Emma was awesome not only…
Great help Emma was awesome not only with getting me into a car but great with the little ones as well.the process took along time but overall great
2024年1月31日
My car buying experience.
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I chose and took time to make sure I understood everything.
2023年10月4日
Logan and Brian were amazing and super…
Logan and Brian were amazing and super helpful ☺️highly recommend 😊
2023年9月6日
自発的なレビュー
NOTHING BUT THE VERY BEST
What made my experience great was Brain and Emma Ryder they made the process easy and not stressful and as they was doing so I could not help but notice that they was working as a team helping each other I definitely would recommend anyone looking for a new car great Atmosphere, great group of folks to work with I mean I was their for a totally different vehicle located at another driver time and they was still going all out to make sure me and my wife was taken care off and not just push us away but so be it I ended up getting the same make and model at the grand rapids location that I was getting at the Indian location just a 2 yr difference in the units anyway of your searching for a car drivetime is the place this is my third car with them
2023年7月23日
DO NOT LET THE 5 STAR REVIEWS FOOL YOU
DO NOT LET THE 5 STAR REVIEWS FOOL YOU. AVOID AT ALL COSTS especially if you are a young adult, working on your credit, etc. Buy a car anywhere but here. I was sold the biggest POS car with nothing but problems. I purchased the car and within 3 months I couldn’t drive it. I can’t even say the amount of money I spent on repairs without feeling nauseas. Within 6 months of purchasing I needed a new catalytic converter, turbo replaced, etc., and an engine rebuild is when I stopped putting money into it. The Chevrolet dealership that worked on it for months told me this car wouldn’t have passed an inspection report. Don’t even try to see the inspection report, you’ll have to get a lawyer to get anywhere with this place. They sell LEMONS & then do absolutely nothing to help you. Emma was nice and said she was just beginning her career at DriveTime, but I am begging you to try and find a better job with genuine people. Trevor and Brian are NO HELP. They are shady and just want to make a quick buck. Trevor and Brian are the worst there, I feel so sorry for all the other customers who are going to go through the same thing I did.
2022年5月26日
自発的なレビュー
DriveTime Car Sales - Grand Rapids からの回答
Thank you for leaving your review, Aiden. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
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